 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
|
Great service
ByThawk56
21 November 2020
The staff were very friendly. The value was good and the quality of the room was superb Great location for shopping and dinning
Dr. George Butler
Byjbut
20 November 2020
I enjoy my stay and look forward on return. Bed was comfortable. Room was clean. Business area was professional.
Comfortable stay in a moderately clean room
ByYimmer
19 November 2020
Drink rings on the entertainment bureau. Clearly indicating the solid surfaces were not wiped. Left overboard soap in the soap dish from the guest before me. The fact that the sheets were fresh and I was exhausted was the only thing that kept me in that room.
Check in experience was unpleasant, but often has been for the last several stays
GREAT STAY!
ByDEEPSEA66
19 November 2020
Enjoyed our stay, especially the evening drinks and food. Rooms were a little colder than I liked it,but it was a colder few days.
Great location
ByTafain
18 November 2020
I stay here before it ‘s great location , quiet free parking . There is no vending machine an we order a cranberry an pineapple juice from the bar it was over priced. We were on our anniversary an it’s just felt like the front desk clerk just didn’t really care when ask if there was anything they can do for us, I understand it’s Cov19. Then there were loud abnoxious drunk people, guest were not wearing their mask an front desk just ignore it.
Great service
ByBagboy
14 November 2020
The bed was very comfortable and pillows are the best. Everything about our stay was first rate. We love having a restaurant in house and theirs is excellent for dinner and breakfast. The staff for both are awesome! We will definitely be returning.
Bed just like home!
ByFrequent traveler
13 November 2020
This was the best IHG that I have stayed at. My first time at the InterContinental Brand. Very enthusiastic desk staff. I appreciated the gym being open 24hrs and it having plenty of equipment included barbells. The bed was equal to mine at home, wonderful!
Comfortable room, sub-par room service
ByGuillermo71
08 November 2020
The bed, pillows, towels, etc. all what you'd expect from this brand at this price point. Room service presentation was definitely below what I'd expect from a Burger King drive-thru though, and housekeeping has a tendency to leave balconies unlocked, so there is definite room for improvement beyond simply the room comfort and cleanliness of the bathrooms...
Pleasant experience
ByDejo
07 November 2020
Love staying at this hotel pleasant staff and quiet rooms will definitely stay again
Mi estadia
Byroviro
07 November 2020
Buen servicio en general, intalaciones de primera y las atenciones insuperables
Friendly courteous staff
Bywwerner
06 November 2020
Each day of our stay was punctuated by the gratifying experience of courteous alert servers who sought to make our visit pleasant and enjoyable. Staff members whom we would recognize for outstanding service: Roberto, Marianna, Silvia and German. They exemplify the high standards of InterContinental. Also recognition for Margaret and Nick at the reception desk who were always ready to assist and also offered a smile and cheerful greeting.
Always a pleasure
ByDenisse
06 November 2020
Love staying at this hotel whenever I just want to get away. The staff is superb. Roberto at the lobby bar is excellent and prepares the best drinks in Miami. Love this place. I wish to become an honorary member one day.