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InterContinental Hangzhou

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Hotel Reviews for InterContinental Hangzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 1418 reviews
89%
Recommend This Property

Ratings Breakdown

1418reviews

  • 5 Stars
    1016
  • 4 Stars
    274
  • 3 Stars
    81
  • 2 Stars
    27
  • 1 Stars
    20

地理位置优越!房间视野好!

By

26 July 2017

platinumelite

地理位置优越!房间视野好!如果是来旅行的话去附近的杭州城市阳台、砂之船都非常便捷
房间床品干净整洁,打扫卫生的阿姨热情有礼貌而且工作认真负责!

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床铺舒适,服务一流

By

25 July 2017

club

床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。

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偏商务,不太适合亲子

By

24 July 2017

酒店对会员还是比较重视的,该有的权益比较有保证。早餐比较丰盛,会员还有寿司赠送。房间也还不错,行政房正对钱塘江,夜景不错。但是酒店没有儿童乐园,游泳池很小,亲子设施不够齐全。另外,床围似乎只在昆明洲际有提供过,其他洲际还停留在婴儿床这个阶段,有些遗憾。

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关怀服务

By

24 July 2017

对于关怀方面,洲际还是比较不错,在入住前的了解准备非常的到位,基本可以满足客人的需求,在其他方面,最终还是要把好的服务延续落实,做好用户体验。

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入住体验

By

24 July 2017

总体感觉酒店地理位置不错,出行比较方便,但酒店设施有点偏老,床的靠背处皮都磨破了.
酒店会员登记处都是排队人,享受不到白金会员的快速登记和快速离店的方便服务,其余感觉都还不错

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房间舒适、服务周到

By

21 July 2017

platinumelite

入住感觉与洲际品牌相符合,酒店人员服务周到、细致。房间舒适,景色很好。
洲际酒廊的食品能够再丰富些就好了。
以后还会选择这里。

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这家酒店还是好的选择

By

21 July 2017

酒店外观设计很特殊,是个金球。虽然是个球,内部的装饰和房间还是不错,智商是个方形。该有的5星酒店的基本配套都有,但缺乏特色!让我想不起来,那个配套是印象深刻的。出了外观。服务态度,比酒店外形正常些,彬彬有礼,还算热情。

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服务周到,配套休闲区不足

By

17 July 2017

club

服务周到,早餐食材丰富,早餐品质一般,有待提高;配套休闲区不足,健身房、泳池偏小;房间内电源插座不足,双人间床头只有1个插座,无法满足使用需求。

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Very comfortable bed

By

17 July 2017

club

Large, comfortable, nice sheet. Good hardness of the matrix

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窗帘遮光度非常差,

By

16 July 2017

platinumelite

朋友推荐这家洲际,入住之后发现很多问题,最大一个问题是酒店硬件非常老,遮光窗帘居然是坏的,遮光度就不要说了,一大早就给阳光照射进来了,特别影响睡眠.这种细节的做不好,不知,如何贵集团如何定义洲际这个品牌.

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Great stay at InterContinental Hangzhou

By

16 July 2017

platinumelite

First stay at any IC hotel, the IC Hangzhou really impressed me with a very good location and professional staff. The room has a very nice view to Qian Tang River. Breakfast has a generous spread of both Chinese and Western choices. All in all, a very nice stay and I would definitely recommend this hotel and return when I visit Hangzhou again next time.

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客房舒适

By

16 July 2017

club

行政酒廊用餐,员工服务缺乏,没有主动意思,晚上没有夜床服务,对待会员,应提供延时退房计划,其它方面较满意

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