 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Service, staff, cleanliness, ambience and location.
ByAjeetK
23 September 2016
Everything was excellent except that bed was not so comfortable. Bed was too soft, may be springs have lost elastic limit.
Fantastic Place To Stay
ByMacG95
21 September 2016
Have stayed at the IC Bahrain numerous times, and it's always a pleasure to return. The staff is friendly and knowledgeable, the hotel is spacious and regal, and the amenities are fantastic. Look forward to returning soon.
Staying at this Hotel and service level is below the expectation
ByOptimist2017
21 September 2016
I stayed in this hotel many times and I shared my previous experience accordingly. This time on Sep 1st I decided to stay again but unfortunately, some of the staff didnt deal with me as expected as I am a royal ambassador especially the duty manager and the guest relations who made my stay miserable. They were not courteous, tough, not helpful. I also shared this time my bad expierence with the executive assistant manager who promised me that he will take a corrective action.
Good business hotel
ByBrendan2016
21 September 2016
Friendly staff and the breakfast buffet was good. Location to base in Bahrain was a little far but since it was a holiday weekend this wasn't an issue. I would definitely stay again.
Comfortable Bed and pillows
ByLeisuretraveller2016
20 September 2016
Stay was relaxing and enjoyable despite the noise from outside the room at night which could be herd and from upstairs
Club lounge needs to be upgraded and offer a better breakfast
Pool needs some work as it is aging and shows signs of maintenance work required
Cozy Hotel
BykitsGQ
20 September 2016
Overall another great stay at this hotel. Front desk staff, housekeeping, and overall staff are very pleasant.
Ronaldo, from concierge, went out of his way to loan me his personal phone charger, as I had forgotten mine at home - and this was much appreciated as it saved me a trip to the mall.
Breakfast buffet was good as usual. Great selection of juices and an omelette and waffle station that is only too pleased to take your customized order.
Spa services are very well priced and the quality of treatment is great. The gym is modern , clean, and has fantastic views over the harbor. The pool is gorgeous.
A small suggestion is to perhaps place a small personalized welcome note in the room with a few fruits or sweets in it, especially for those who have been there more than once.This would be hard to manage for last minute bookings, but for those booking in advance I think this would be a nice touch and would make the guest feel a little more special. Just a thought - but certainly not a necessity. I recall this being done once before when I stayed with my IHG points - and it was very nice.
The staff and excellent service really make this a compelling place to stay. One gets the feeling that they genuinely care about your comfort and well-being. In this regard, both Sandeep and Kristine were exceptional the last time I stayed here and delivered world class service.
Overall this hotel presents excellent value and is very clean, modern, and cozy. Housekeeping is excellent and the turn-down service is a very nice touch. I will not hesitate to stay here again. Book with confidence.
Another Great Stay
ByTraveledOften
19 September 2016
Always return to this hotel, enjoy the location next to the Souq and the staff are wonderful.
attentive staff
ByTstlkechkn
18 September 2016
I flew in to Bahrain late at night (taxi cost from airport to hotel is approx. 6 Du plus tip). Upon arrival I was greeted at the entrance where I got help with my luggage. Entering the hotel requires you to go through a metal detector and they scan your luggage. The check in process was simple, friendly, informative and efficient.
The room was clean, the mini bar was stocked and everything was in place.
I ordered dinner from their 24hour room service menu which arrived quickly, well presented and well prepared.
Throughout my 8 day stay there (for business) I sampled each of the eating establishments. The breakfast buffet was worth the time in the morning. I preferred the Italian spot for dinner. The nightclub was low key with live music some nights and proved a decent place to grab a nightcap when winding down from a long day of work. I did find that every eating establishment overcooked most of the meat selections.
All in all the hotel was pretty good. The one thing that did bug me a bit though was how often staff entered the room. Once in the late morning to clean the room and make the bed. Once in the afternoon to put out fresh fruit and again to inventory and fill the mini bar.
I ended up having to check out at 8PM due to strange flight times. The staff was very accommodating with the impromptu departure and had my taxi waiting by the door within minutes.
Superb service
BySajidr
18 September 2016
I think the way you are treated is what makes a hotel stand apart, I usually stay in Intercon most of the times, but this one is the best among all because of the superb service and staff, greeted by Moustafa at checkin counter, he ensured that you know that you are special and welcomed, he arranged for all the things needed even before asking. Overall very plesant stay
Great place for a getaway
ByNawaf1979
18 September 2016
From my experience with Intercontinental Bahrain, I believe that people should consider spending a full day in the hotel using it's facilities to the fullest as it was great to experience. starting from the wonderful greeting of the staff, the food offered, the the ambiance at the bar/pool area and the services at the spa. I would like to defiantly try to visit at least once a month to have a good time there.
Much needed "baecation"!
ByMissRaicene
18 September 2016
EVERYTHING MEET AND EXCEEDED OUR EXPECTATIONS!!!! We will most definitely be back! Legendz Steakhouse was superb! Staff was more than helpful and really accommodating!
Friendly Staff
By
17 September 2016
Clean room, friendly staff and excellent location. I really appreciate the staff cooperation during the TV issue. Special thanks to Mustafa who did his best to resolve it.