 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.5
89%
Recommend This Property
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ByJamie
26 February 2020
Stayed 1 evening. Great location for leaving port. Would like to see an option for self parking but stay was great.
Comfortable Room
BySteve
26 February 2020
I stayed here with my wife and 14 month old as I was in town for Wodapalooza. The staff was accommodating and had the crib in the room before we got there.
Would recommend.
Comfortable bed and great service.
ByMgra2020
26 February 2020
Big nice hotel, a little noisy, but great beads and pillows. The staff was very kind and always willing to resolve your requirements or needs.
visit to downtown Miami
ByMiamiGolfer
26 February 2020
Great Service, Great View, nice location and easy to get a cab
Not what I would expect from an Intercontinental Hotel
ByJohnny
25 February 2020
Second year staying at this hotel for the Miami Boat show. Very disappointed in the service as check in was horrible. The lobby bar is a disaster as it appears to be staffed correctly however not efficient and terrible attitude. Watching several management people standing around watching a few people work. For second year in a row, met clients there before dinner and took 30 minutes to get served. The automated valet system did not work and waited 30 minutes to get my car. This place is horrible when considering the cost.
Convenient for Pre-Cruise Family Trip
ByPusheen
25 February 2020
Family enjoyed the outdoor pool and dinner out the night before our cruise. Facility was nice. Bathroom was huge. Noisy family down the hall but not surprised since a lot of families there for the same reason.
Now that I’ve done the hotel by the bay, would probably stay elsewhere and spend the savings on dinner instead. View was nice but most of the cruise ships were on the other side of the port island so pretty small to see.
Nice.
Byfeni
24 February 2020
Thanks for your service during my stay in February 2020.
Great service
ByJims
23 February 2020
Location and property was a nice experience, entire staff was very accommodating!
Lits incroyables pas adapté aux familles
ByMyriam B
22 February 2020
Pour une famille avec deux enfants l’hôtel n’est pas du tout adapté
Les lits sont trop petits
C’est un hôtel adapté pour le business en centre ville de miami
Les petits déjeuners sont bons malgré qu’il n’y ait aucun JSU de fruit pressé sur place et frais
Les frais de petits déjeuners étaient inclus au prix mais pour les enfants nous avons du les payer en plus
Je ne le recommande pas du tout
Great accommodation with spotty service
ByKCILL
20 February 2020
Stayed at this property because of the congress location held within the hotel facilities. The usual standards of IHG Intercontinental Hotel are met. However, the service for the bar/restaurant was mixed with extended wait. Sitting areas were incredibly restricted. Several guests were asked to move despite of being seated by the hotel staff due to restaurant opening hours! Could do much better....
Very comfortable room
Byka1900
20 February 2020
Intercontinental hotel in Miami Downtown is an excellent hotel locating in marvelous area in the city. Lobby was excellent and always crowded. Rooms were very comfortable like all hotels at Intercontinental. However, I consider very high the price of the room because my wife and me hunting a cockroach at the bathroom around 1 am. In addition, room service they forget one plate of my order delivering the rest. And swimming pool was relatively small for this hotel. The bar around was excellent. So, overall I am not satisfied of the hotel.
Viaje amigas
ByChikis
20 February 2020
Excelente hotel, limpio y lindos los cuartos . Perfecta localización ...