 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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TOP NOTCH SERVICE!
ByRflrva
22 August 2017
The experience was above and beyond expectations! The staff was AMAZING and very accommodating with any request. The Brunch was awesome and the Brunch Restaurant manager was awesome with accommodating my children who are very picky eaters.
I cant wait to go back. Thank you all!
Servio excelente
ByGermany
21 August 2017
Muy buana atencion del personal. Habitaciones silenciosas y la temperature agradable.
good job
Byjeremy
21 August 2017
over all good , a bit more communication needed when buying a promotion, and then the bar tenders not knowing what is going on
Location Location Location
ByFredUAL1
21 August 2017
IHG member for years now and we selected the Intercontinental Hotel due to its proximity to Port of Miami. Saw ratings prior to booking and knew this was the hotel we wanted. We were not disappointed. Staff incredibly hospitable when our family checked in at 11pm. Made us feel 100% comfortable and safe. Would always recommend this hotel to anyone who asks. FYI - Enjoy the shower head. Way too cool.
Good location with great views over the bay
ByVisitor
19 August 2017
Stayed here for 5 nights; 2 on business and the remainder as a mini-vacation.
The hotel location is good for getting around downtown Miami, with the Brickell district and the shops and restaurants at Bayside only a short walk away. The free transit system departs from just outside the hotel.
Breakfast was good, with a large selection, though it gets busy after 9AM. Room service menu doesn't have many options and is very expensive, so best avoided (there are plenty of good eateries within walking distance that are half the price).
Rooms are large and comfortable with huge windows. Mine had a lovely view over the bay towards the cruise terminal and Miami Beach, a delight to wake up to in the mornings - see picture attached.
Would definitely stay here again next time I'm in town A
Great birthday weekend!
BySea.olea
19 August 2017
First time in Miami and I had the best time. The Intercontinental Miami hotel will definitely be where I stay whenever I'm in Miami.
Vacances en famille
ByCynthia
19 August 2017
Très joli hôtel, chambre fort confortable. Service voiturier efficace. Hall et espaces communs agréables.
Kalani's sweet 16 surprise trip
ByMaggie
19 August 2017
I purchased concert tickets for my daughter and her friends as a surprise gift for her 16th birthday. The Intercontinental was perfect since it is located with walking distance to the arena, restaurants, and shopping. The hotel staff is amazing, as well as the atmosphere. I will continue to book with Intercontinental for all future stays.
Great overall experience. Slept well
BySouthPhillyRise
19 August 2017
This hotel is best in class. The room service was quick and the qusily of the food was excellent.
Normally I don't sleep well the first nighy in a hotel but I had no challenges.
Peace and Serenity
ByTiffanycoco06
18 August 2017
Always a wonderful stay here. I have made it one of my must stays when in the area
Great Customer Service
ByMolly10
17 August 2017
I would like to take the time to express to you the phenomenal job the front desk associate did when checking in. Unfortunately, I forgot her name. By far she gave me a "Wow Experience" sharing all the privileges I could use during my stay Thanks you for the great Customer Service throughout my entire stay.
Great Hotel with poor staff
By
16 August 2017
Nice hotel, great swimming pool, fantastic rooms, just some issues with the staff at check in who do not give same attention at all the customers unless they are Senators :(