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InterContinental Miramar Panama

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Hotel Reviews for InterContinental Miramar Panama
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 274 reviews
86%
Recommend This Property

Ratings Breakdown

274reviews

  • 5 Stars
    155
  • 4 Stars
    72
  • 3 Stars
    27
  • 2 Stars
    11
  • 1 Stars
    9

Some niggles but all in all an enjoyable stay

By

13 April 2016

When a hotel is branded as an Intercontinental there are certain expectations set, and unfortunately these weren't all met here.

As a Spire Ambassador I should always get - an upgraded room, free water, fruit and a "gift". I got the room and the water, but the fruit and the gift didn't materialise.

The room was very nice - a 14th floor suite that runs from the front to the back of the hotel, giving views all round, and a balcony overlooking the bay. However the paintwork was showing signs of age, and there were no free sockets near the desk (the only free ones being in the middle of the lounge or out on the balcony) which meant unplugging the desk light to be able to plug in my laptop.

I didn't eat in the restaurant, but I did have lunch at the pool bar one day, and I have to say that the service here was truly awful. It would have been bad in a run down 2 star hotel, so has no place being offered up in an Intercontinental.

The reception staff were friendly and professional every time I had reason to talk to them. There was a problem with the computer system when I came to check out, but true to his word Jose emailed me a copy of my bill and credit card receipt just as soon as he got it back up and running again.

Posted byHotelStaff
18 April 2016
Dear mallen2, We would like to thank you for taking your time and sharing with us your comments and feedback regarding your recent stay with us. In the other hand, I would like to extend my most sincere apologies for the inconveniences you experienced during your stay. Please rest assure that all of your comments are very valuable to us and thru them, we will apply all of the measures we need to take with the Departments involved regarding this matter. Once again, I am very sorry that all of this issue happened to you during your visit. We really hope this incident will not deter you from giving us the opportunity of welcoming you in a near future. Kindest regards, The Management
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Panama Intercontinental

By

11 April 2016

Overall OK hotel that required some renovation. Food is acceptable but nothing spectacular. Pool is really good.

Posted byHotelStaff
19 April 2016
Dear pfs102, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Very Nice

By

07 April 2016

club

Excellent --

- I recommend this location

- Interesting tidal changes at marina across street

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Beautiful place to stay.

By

05 April 2016

club

The service is excellent. Every staff member was friendly, helpful, cheerful, and made us feel like family. Very clean and we felt safe. Food is great. The Concierge services are absolutely wonderful. She eased our concerns and helped us with transportation.
We would stay again in a heartbeat.

Posted byHotelStaff
08 April 2016
Dear kimmy23, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. We are pleased that you have had a pleasent stay. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Facilities

By

29 March 2016

club

I'm a smoker and there is no place for smokers to sit. The hotel should think on adapting a smokers area.

Posted byHotelStaff
02 April 2016
Dear Kalusha, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Was an excellent experience all around.

By

28 March 2016

club

Great hotel and an excellent staff; centrally located with easy walking access to local venues. No issues, was an excellent experience all around. I would recommend this property without hesitation. The view from our room was exceptional.

Posted byHotelStaff
02 April 2016
Dear GAAH, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Good Hotel Great Location

By

28 March 2016

club

Very nice hotel and very well placed. Close to everything and a perfect Business hotel. well almost.

Over all service, staff and rooms etc were great and with minimal interference of any type. A typical hotel type that a regular business traveler needs.

Though the Lobby and Bar area can do with a bit of an upgrade. Bar specially looks a clutter of seats and tables thrown in to space. on one side you have comfy sofas while other side looks more like canteen rather than an Intercontinental Bar.

Overall a great stay, and will sure stay again.

Posted byHotelStaff
02 April 2016
Dear Anonymous, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Servicio por el personal excelente

By

27 March 2016

club

Estuve muy cómodo , pero lo mas me impresiono fue la amabilidad del personal, para un huésped eso es lo mas importante.

Posted byHotelStaff
02 April 2016
Estimado ferrari1234: Primeramente queremos darle las gracias por haberse tomado el tiempo de darnos sus comentarios y retroalimentación relacionada a su reciente estadía con nosotros. Sus comentarios son muy importantes para nosotros, por lo cual los estaremos compartiendo con todo nuestro equipo de trabajo. Sin duda alguna, nos llena de satisfacción que haya pasado una estancia placentera durante su visita al Hotel. Quedamos a su disposición por cualquier tipo de asistencia que necesite, esperando poder recibirle en un futuro cercano. Atentos saludos, La Gerencia
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Poor services and facilities

By

22 March 2016

platinumelite

One of the two elevator did not work half of the time.
Nobody answered the phone when I dialed "instant service".

Posted byHotelStaff
25 March 2016
Dear Frang4416, First of all, we would like to thank you for taking your time and sharing with us your comments and feedback regarding your recent stay with us. In the other hand, we would like to extend my most sincere apologies for the different inconveniences you experienced with the quality of service during your stay. Please rest assure that all of your comments are very valuable to us and thru them, we will apply all of the measures we need to take with the Departments involved regarding this matter. We really hope this incident will not deter you from giving us the opportunity of welcoming you in a near future. Kindest regards, The Management
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Panama

By

20 March 2016

club

Very pleasurable stay! The staff was friendly and courteous. The room service was excellent. Would stay here again in the future.

Posted byHotelStaff
23 March 2016
Dear Mitchy7, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Extended work trip

By

16 March 2016

platinumelite

I went to Panama for work and took a couple of extra days to relax. It was great to enjoy the beautiful swimming pool and nice spaces of the Intercontinental. The staff was very friendly and helpful, particularly Lara, the Concierge.

Posted byHotelStaff
19 March 2016
Dear Brazilian Anne We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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highs and lows

By

14 March 2016

A rather disinterested receptionist turned around when I showed my Ambassador club card. I even got a personal welcome from the on duty manager Mary.

Attractive club lounge, if a little dated. They need more available reading material. Nice views.

Nice pool but very crowded on the Sunday.

I liked the free standing bath. I would like it even more if I could watch the TV whilst in it.

I loved my little sun-filled balcony.

Housekeeping was a let down. Bottled water/tea/coffee/toiletries not refreshed. Surfaces not cleaned.

Two telephones in the bedroom area and non in the lounge/kitchen.

Special mention to Christian, who although off duty, helped me navigate the Sunday Brunch Buffet $40 when I was bewildered and there was no one around to ask.

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