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InterContinental Paris - Le Grand

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Hotel Reviews for InterContinental Paris - Le Grand
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1168 reviews
92%
Recommend This Property

Ratings Breakdown

1168reviews

  • 5 Stars
    820
  • 4 Stars
    211
  • 3 Stars
    71
  • 2 Stars
    41
  • 1 Stars
    25

I'm done with this property

By

24 April 2017

I've stayed at this property several times, and each time they ask me is it my first time staying here.
As an Ambassador member, I am given an "upgrade" each time. Sometimes upgrades are nice, sometimes they just stick me in a regular room and call it an upgrade. The wildly inconsistent room upgrades is a source of stress. Management cannot expect that a customer given an upgrade to a large suite will be happy on a return visit to be given a standard room (which they call an upgrade).
Recently I booked the highest class below a suite (Opera view deluxe), so that I could be given a suite for my ambassador upgrade. They put me in a room WORSE than the one I'd booked (courtyard view standard tiny room), and had the gall to call it an upgrade. I complained and they put me in a slightly larger room that I would have gotten anyway if I had booked a standard classic room.
I am DONE with this property.

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Great experience

By

21 April 2017

club

An excellent, well located hotel. The breakfast buffet is to die for. The concierge is knowledgable and provides superb service. All in all a great experience.

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Badzimmer

By

21 April 2017

club

Hat einen komischen Geruch ,
Zimmer insgesamt gut
Personal sehr gut
Lage ist wunderbar

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Permanenza piacevolissima

By

21 April 2017

club

Ottimo confort complessivo, personale cordiale e premuroso, colazione eccezionale.
Non all'altezza a mio parere il rapporto qualità/èrezzo del ristorante

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Best sleep and stunning decor!

By

21 April 2017

club

Our stay at the Intercontinental Paris Le Grand was nothing short of incredible. We had the best and most comfortable sleep we'd ever had in a hotel and our needs were always taken care with just a phone call. The staff ensured my other half's birthday was celebrated and we appreciated every gesture, from the cake and pastries in our room on arrival with the hand written cards, to the prompt response by maintenance or room service! Everyday the concierge would help us clearly find our destination and gave us sound advice on the areas! We will definitely stay here again when we're in Paris next.

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Muy buen descanso

By

21 April 2017

La vista de la habitación fue excelente, y el recibimiento por pascuas con un huevo de chocolate de Fauchon también.
El personal fue muy gentil y respetuoso, atento a mis necesidades cuando tuviera una pregunta.
La ubicación impecable, como asimismo el estado de los cuartos y las zonas comunes.
Solamente tuve problemas con la calefacción, que no anduvo del todo bien y sentí frío en la noche.

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Stunning view of the Paris Opera House

By

21 April 2017

As a Gold Ambassador we were treated to an upgrade to a suite with a magnificent view of the Paris Opera House. The stunning interiors and excellent service made this trip to Paris truly memorable.

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Paris engagement

By

19 April 2017

platinumelite

Totally disappointing in all aspects of promised service and upgrades/amentieis

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Great old world charm in perfect location

By

17 April 2017

club

The Intercontinental hotel Paris-Le Grand is a great old world hotel in a perfect location. The staff is friendly and helpful. The quality of the hotel is superb for the price. I would stay there again.

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Excellent séjour

By

12 April 2017

J'ai adoré :
- L'accueil au check in et check out
- L'accueil au bar et restaurant
- L'accueil des voituriers et personnel qui s'occupe des bagages
- La qualité du restaurant et du petit déjeuner
- Le surclassement dans la suite, la surface et le volume de la suite
- Le champagne dans la chambre, les fruits et la carte de bienvenue

Je n'ai pas aimé :
Dans la salle de bain la douche un peu veillissante

Je préfère les décors un peu plus contemporain ou classique revisité néanmoins dans son style l'hôtel dans son ensemble est vraiment superbe. Le café de la Paix est lui tout à fait remarquable.

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Divine

By

12 April 2017

Loved this place. Take a room on the top floor overlooking the street. Wow.

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Nice stay but hotel rooms could be better

By

12 April 2017

Hotel seems to be need of refurbishing. But nice overall stay. Enjoyed use of club especially late afternoon for tea and cake

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