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InterContinental Qingdao

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Hotel Reviews for InterContinental Qingdao
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1372 reviews
95%
Recommend This Property

Ratings Breakdown

1372reviews

  • 5 Stars
    1100
  • 4 Stars
    212
  • 3 Stars
    40
  • 2 Stars
    8
  • 1 Stars
    12

员工热情亲切,服务一流

By

19 September 2017

club

酒店的所有人都很热情,从门口迎宾的工作人员到客房的保洁阿姨,让人如沐春风,会及时提出帮忙,我能感受到被关注,会被问及感受,很喜欢和这里的人聊天

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服务一流

By

19 September 2017

club

服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适服务态度非常好,房间里面舒适

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服务很好

By

18 September 2017

进大门入住,很有礼貌的引导员,指引我们进行入住,并全程微笑,很亲切的感觉。房间干净,床铺舒适。安静,尽管位于闹市,环境一流!

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服务一流

By

17 September 2017

club

整体感觉都非常好、前台的接待非常热情、服务非常好、就是有一点、洗手间的垃圾桶有盖、使用起来不是很方便

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酒店位置很好,服务非常亲切

By

17 September 2017

第一次入住青岛洲际酒店,地理位置非常好在奥帆中心,走到海边很近,但是房间略显陈旧,整体酒店的服务非常好,还是值得推荐。

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前台服务费非常好

By

16 September 2017

酒店靠近海边,景色非常好,但房间装修略显老旧,不过前洲际的服务品质还是保证的,前台服务人员非常热心,态度也非常好,还是值得推荐这家酒店。

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床铺真的很舒适 服务很到位

By

15 September 2017

club

从入住开始 礼宾部的服务很热情 前台很耐心 工程部能及时解决硬件上的小问题 早餐非常的丰富 客房服务员也非常好,需要什么都能及时送到非常温馨 接线员对酒店非常了解 能及时送达我的需要 泳池非常棒

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惬意的两天入住

By

15 September 2017

club

青岛三天,第一天住了一家酒店,后到海尔洲际来看看。前台接待人员根据我的希望和要求,详细介绍了酒店的相应情况,并到客房实地考察,我很满意,当即订下了房间。正如我前面所评价的,海尔洲际各方面都可称是是五星级中的的上乘。特别是酒店所处位置,是天生的优越。接待人员,客房服务人员,21楼的商务酒吧的工作人员都很尽心尽责。接待我们的的小女生Jessica工作很认真负责。总之,在贵酒店住的期间感到很满意,舒适,惬意。要说不足,早餐厅的布置显得有些凌乱。

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床铺舒适,服务一流

By

14 September 2017

club

位置很不错,服务也是这个档次应有的水平,唯一有点不满意的是我定的那个房间阳台地上有点脏。阳台有个超大的圆形浴缸,但是没有让人想泡的冲动,可能是户外的关系,有点脏吧。

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服务周到,性价比高

By

14 September 2017

club

酒店内服务人员服务周到,职业素质较高。居住环境相较其他同类酒店较高。酒店地理位置交通便捷。酒店内饮食种类较为丰富。

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整体体验非常好

By

14 September 2017

platinumelite

在我住过的城市洲际酒店里,这是表现十分出色的一家。酒店硬件设施很赞,客房宽敞、视野开阔,会员享受到充分礼遇。早餐品种十分丰富,建议在口味上再做提升,以迎合不同地区顾客的喜好。

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环境整洁,服务很好

By

14 September 2017

酒店整体环境很大气,给人一种赏心悦目的感觉。
关于酒店服务,我觉得分为两方面:
1、酒店的前台接待和宾客关系Jessica会主动联系顾客,让客户感觉被关心,被尊重,下一次入住更愿意选择洲际。
2、另一方面,酒店酒吧的服务人员服务意识不到位,虽然按照规章 制度不带券就不发饮料,但是顾客在告知房间号和姓名并随后交饮料券的情况下,我认为服务可以更人性化一点。这一块需要提高。

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