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InterContinental Qingdao

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Hotel Reviews for InterContinental Qingdao
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1010 reviews
95%
Recommend This Property

Ratings Breakdown

1010reviews

  • 5 Stars
    800
  • 4 Stars
    162
  • 3 Stars
    32
  • 2 Stars
    6
  • 1 Stars
    10

Excellent Service

By

24 February 2017

platinumelite

Stay in this hotel for a couple times.
1. Location: About 2 KM from May 4 Square. You can go for a stroll down the pier or to the lighthouse. Great view if you are staying at the sea view side of Tower A (Club Tower) or C (South Low rise tower).
2. Room: Spacious, comfortable linens and mattress.
3. Service: Friendly services experienced from Front desk to housekeeping. In particular, the executive lounge. Guest relations officers (Daisy, Christina) are in particular helpful.
4. F

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酒店大气,服务一流

By

23 February 2017

platinumelite

由于出差再次入住青岛海尔洲际酒店,之前就住过一次。
预订了接机服务,提前会和客人确认,收费也比较合理。
由于是白金卡会员,可使用行政酒廊。行政酒廊的领班Christina为人礼貌,服务热情,令人印象深刻,下次来青岛再住洲际!

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Great hotel

By

23 February 2017

club

My hotel stay was great. Staff was amazing. The room was a little noisy in the morning I had trouble sleeping

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Too warm and exploding shower head

By

22 February 2017

As usual, the A/C is unresponsive in this warm hotel. The only resolution is asking for the summer blanket and a circulating fan. Also, the shower head exploded off. This was not repaired as asked which forced me to change rooms.

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一次满意入住体验

By

22 February 2017

platinumelite

酒店位置非常好能直接看到大海,临近奥帆中心清晨散步比较好,可以感受大海的气息。房间干净布局合理, 服务非常周到。此次尤其要感谢酒店宾客服务部CiCi,提前与我联系确定入住时间并安排好房间,入住后电话回访入住情况,非常满意的一次入住体验。

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床铺舒适,服务一流

By

21 February 2017

club

硬件不错,房间整洁。早餐丰盛。就是由于情人节的原因,本来打算的自助晚餐没有吃成。第二天晚上在酒店大堂吃的通心粉感觉味道不好,也许是自己不适合这个口味。另外值得提的一点是,宾客关系部主任Suri体贴和nice,主动服务意识强。

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浴室太小,设计不合理

By

20 February 2017

club

浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,浴室太小,设计不合理,

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服务很好 位置很好

By

20 February 2017

club

青岛海尔洲际酒店位置在海边,周围吃饭购物娱乐非常方便,与热闹的香港中路步行即可到达。酒店设施完备,房间很舒适。

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很好的旅程

By

20 February 2017

platinumelite

因为年后的工作安排去青岛公出,选择靠海的洲际酒店。位置和硬件毋庸赘言了,让人很惊喜和温暖的是酒店的关系团队指派专门经理,不仅提前联系告知相关安排,在入住过程中也及时发信息让你感觉有任何问题都可以找他帮助解决。酒店风景绝佳,服务更是温暖!

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床铺睡着舒服

By

19 February 2017

没有会员欢迎水果,客房舒服,酒店位置不错,匆匆一晚,没有呆太久。发票第一次开错公司名,幸亏检查,否则非常麻烦。

Posted byHotelStaff
20 February 2017
亲爱的Smile, 首先非常感谢您抽出宝贵的时间在这里与我们分享此次的入住体验,谢谢您喜欢我们酒店的位置,我们位于奥帆中心内,从酒店出发不到五分钟即可到达海边。周边购物和餐饮场所鳞次栉比。 与此同时我们也收到了您的反馈,为您造成的不便,请接受我们深深的歉意。我们也在第一时间反馈给了相关部门进行跟进和落实,也一定会仔细再仔细,真诚地欢迎您再次回来。
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床铺舒适,服务一流

By

18 February 2017

不错的酒店,前台接待很好,房间清洁,床铺软硬合适,
灯光布置合理,酒廊在21楼,没有直达电梯到达,似乎有些不便

Posted byHotelStaff
20 February 2017
亲爱的贵宾, 感谢您在百忙之中抽出空来,在这里与我们分享您此次的莅临体验。 首先非常开心读到您的留言,感谢您喜欢我们的酒店,肯定我们服务,对灯光设施满意。与此同时我们也有注意到您暖心的建议,我们也在第一时间将您的宝贵意见反馈给了相关部门进行落实,我们的电梯改造工程也正在紧锣密鼓的筹备中,希望在您下次下榻之时为您奉上百分之百满意的入住体验。
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房间很好,服务很好

By

17 February 2017

club

床很软很舒服,沙发坐上去很喜欢,服务人员态度很好,注意事项都告知清楚了。东西坏了维修也很快。客房客服马小姐,还送了小点心,水果。五星酒店名副其实。

Posted byHotelStaff
20 February 2017
亲爱的贵宾, 感谢您选择并下榻青岛海尔洲际酒店。 谢谢您喜欢我们的房间及内部设施,肯定我们的服务,真诚地期待您再次回来,与我们一同书写美好的洲际人生。
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