Rated 4.2 out of 5 by 172
Rated 1.0 out of 5.0 by mytng Dirty room poor hotel service
rooms were dirty and the front desk was non-repsonsive to needs
27 February 2015
Rated 5.0 out of 5.0 by Memo11 Excelente lugar
Muy bien ubicado, muy buen trato del personal. buena comida, comodo y con muy buenas instalaciones
24 February 2015
Rated 3.0 out of 5.0 by mike92064 Club tower is better
Club tower side has nice rooms and much better amentities
23 February 2015
Rated 5.0 out of 5.0 by Rich767 Comfortable stay
Clean and safe hotel with a very attentive staff. I would stay here again in the future.
21 February 2015
Rated 5.0 out of 5.0 by GinnyRuth Popular venue for groups
My tour group chose the Intercontinental Santiago, as did the Argentinian soccer team and Delta Air Lines crews which arrive every day and depart every day to go fly from Santiago to Atlanta. I talked with two pilot captains, for both Delta and Quantas, there at the hotel. The driver was courteous and trustworthy. It is important to be able to trust your transportation sources in a foreign country, and I could.
The only complaint I had was that the gift shop was closed from 3:00 on when it was scheduled to be open. I had been looking forward to going in there to buy some penguins which you can see from the window. The Quantas pilot wanted to get in there too to get a silver bracelet with lapis lazuli and something green on it. We were not the only ones wanting to shop there but no one came to open it for us.
20 February 2015
Rated 5.0 out of 5.0 by Oceanperson Great concierge service.
The staff and concierge services were top notch. Light in bathroom very good. Light in main room very dark. Breakfast was very good and included in the price of the room. Our room needed better furniture, but it was comforable enough. Good bed and pillows.
19 February 2015
Rated 5.0 out of 5.0 by John5807 The perfect experience
I cannot think of anything that was not as good or better than any hotel I have ever stayed. The room was excellent. The personnel were extremely courteous and helpful. The entire experience was above anything I might have looked for.
18 February 2015