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InterContinental Suzhou

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Hotel Reviews for InterContinental Suzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1120 reviews
93%
Recommend This Property

Ratings Breakdown

1120reviews

  • 5 Stars
    815
  • 4 Stars
    241
  • 3 Stars
    35
  • 2 Stars
    16
  • 1 Stars
    13

Good experience but needs some improvements

By

28 April 2017

I am referring to my latest stay and noticed that shower faucets had some issues. I was not able to adjust the shower water temperature to medium hot even though I had tried turn the knob of the faucets to the coldest temperature. I had informed the hotel staffs on this when i was checking out and they acknowledged it and were apologetic.

On another issue that I noticed was that there was a sharp object/nail protruding out from the floor carpet near the bathroom area. The sharp object scratched the base of my feet when I was walking to the bathroom from the bed direction. It looked like the nail used to fix the carpet on the floor was not properly trimmed. I have attached the photos of the sharp object here. I hope the management of the hotel could look into this and ensure all the hotel rooms do not have the same issue.

Others than those issues, basically it was a good stay experience.

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地理位置、服务都很好

By

27 April 2017

club

下次还会选择入住,希望会员特殊待遇再多一些。酒店前台没有及时确认我的会员资格,还要我提供会员卡号,有点多此一举。

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喜欢苏州IC

By

27 April 2017

platinumelite

虽然是第一次一个人住苏州IC,周末的人真的很多,满房了.CI等的时间有点长,但是态度很好的,有问题也及时解决了.湖景房很好,从楼上望向金鸡湖真的很美.早餐人太多了,还要排号。去了中餐厅吃早餐,质量就大打折扣了。除了这点不ok其他都挺好。

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酒廊很好哦

By

25 April 2017

platinumelite

行政酒廊位于酒店顶楼,景观一流。酒廊的Happy Hour和早餐都不错,稍有遗憾是除了Happy Hour其它时间没有酒喝。
床有点偏软了,被子偏厚。

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Great staying experience.

By

23 April 2017

Good location, near the beautiful Jinji Lake and surround with many choices of nice foods and Malls.
Suzhou InterContinental hotel is also walking distance to the Time Square MRT station where one can conveniently visit Suzhou old town by talking the comfortable MRT ride at a very affordable price.
There are many nice tourists spot in Suzhou that can be easily accessible from this hotel.
Suzhou InterContinental Hotel is located in one of the most well organized industrial parks in China - Suzhou Industrial Park.

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Best in Suzhou

By

22 April 2017

I love staying here for business, multiple visits over the last five years and it never disappoints.

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服务一流

By

21 April 2017

club

员工都很热情,给人宾至如归的感受。俱乐部视野开阔,可以欣赏到湖景,食物尚可。房间空间较大,喜欢浴室设计布局。

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床铺舒适,泳池很赞

By

21 April 2017

platinumelite

进门保安笑脸相迎,极速办理入住,升级了套房,一面是湖景,一面是苏州高新区城市景观。早餐也很赞!机器人送水是值得体验的。

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酒店环境尚可,服务有待提高

By

21 April 2017

platinumelite

第一次入住苏州洲际酒店,酒店环境和地理位置都还不错,服务方面有待提高,个别酒店员工对客人的服务态度很差,让我们的此次出行的整体感受不好。

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整体房间设备不错

By

21 April 2017

整体房间除了插座较少之外,整体的舒适度较高
员工整体服务水平高、态度亲切
美中不足会员迎宾饮料卷27F的酒廊不能使用

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整体满意

By

20 April 2017

整体服务情况、客房舒适度都属上乘,酒店的地理位置很好、景观很不错,周边餐饮店比较多,适合度假旅游休闲。

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客房家具

By

20 April 2017

platinumelite

床前电视厨的设计感觉和整体风格不搭,好多开关老旧不是很好用。浴帘失灵,不是很好用。自动加热马桶夏天是不是应该设置关闭加热?

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