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ANA InterContinental Tokyo

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Hotel Reviews for ANA InterContinental Tokyo
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 720 reviews
88%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    399
  • 4 Stars
    208
  • 3 Stars
    67
  • 2 Stars
    30
  • 1 Stars
    16

腑に落ちない

By

22 May 2017

チェックインの際、会員であることを確認されたにも関わらず、チックアウトの際に無料サービスであるはずのサービスに対して料金を請求され、朝刊も届かなかったことに対しての不手際に対してもこちらが、納得する謝罪はなかった。 丁寧な扱いを期待した私はおバカなんでしょうか?

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あらゆるサービスと環境

By

20 May 2017

club

空港からのアクセスやホテル内の環境、今回利用したビジネスセンターのサービスや食事など大変満足しています。

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EXCELLENT HOTEL

By

19 May 2017

club

The hotel is located in the very up-market area of Ark Hills in Akasaka. A very cosmopolitan area with classical concert hall, television studios, embassies and very expensive apartments. Nearby Rippongy has a huge selection of shops and is one of the famous night life districts of Tokyo.
The choice of restaurants inside the hotel and in the immediate vicinity is excellent. The view over Tokyo from the upper floors is wonderful.

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A business stay

By

18 May 2017

Excellent staff, location and amenities. Given the location, an very good value for monies paid.

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快適性

By

17 May 2017

club

部屋が清潔で、寝ごごちがとても良い。
部屋の遮蔽が完璧で、外部からの騒音は聞こえない。
フリーワイファイが利用できて、業務にも使用が可能。

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家族との東京滞在の思い出

By

16 May 2017

ANAのマイレージがある程度たまると、家族で
ANAインターコンチネンタル東京に宿泊するのが
我が家の楽しみの一つです。夕食のビュッフェ
レストランが楽しみで、今回もたくさんいただきました。
また是非利用したいと思っています。

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Great service

By

15 May 2017

club

well trained staffs. cozy room and bathtub. great service at concierge and taxi stand. good food.

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Pleasant Stay

By

15 May 2017

Excellent location, excellent service/efficient staff, Restaurants a bit expensive (but alternatives around

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New Club lounge concept is excellent

By

14 May 2017

The new Club lounge concept is excellent. The possibility to purchase Lounge access at check-in for 1, 2 or 3 persons is very very good. Room amenities are nice, however I prefer the previous Agraria schampoo and lotion products.

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静かで快適に過ごせました。

By

13 May 2017

 コールデンウイークでの宿泊で、すごく混んでいる時期ではございましたが、お部屋では快適にくつろぐことができました、特に、2泊目のコーナースイートは、バスルームも広く
ウエルカムフルーツも用意されており、ゆったり寛ぐことができました。

 コンシェルジュの対応も素晴らしく、D(カード)コンシェルジュにも同様の、探し物(買い物)を依頼しておりましたが、こちらのホテルの方が早く、正確に伝えていただきました。Dさんは、対応も遅く、探し物を見つけていただくことはできませんでした。
 コンシェルジュの対応をみれば、ホテルのグレードが良くわかります。

  次回の宿泊の際も、宜しくお願いします。

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Great Place to Stay

By

13 May 2017

club

Excellent place with fantastic staff and rooms. Fabulous congeirge and trains close by.

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Good business hotel

By

13 May 2017

Very efficient hotel. When the concierge is available very good but they need to staff it up at rush times.

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