 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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TIFF weekend
ByNeil2008
22 September 2016
Excellent hotel in all aspects. Location is very good for being near the entertainment area in Toronto and close access for shopping and restaurants.
attentive and helpful staff
Bymc2einstein
21 September 2016
Amazing hotel with friendly service! The breakfast was a delicious assortment of pastries, hot breakfast items with an omelette station, fruit, cereals, juices, and coffee is available upon request.
All the staff on we encountered went out of their ways to make us feel welcomed and appreciated.
A fine hotel
ByExpresscaptain
12 September 2016
I can't think of a better place in Toronto for me to stay.
Can do better
Bybanram
06 September 2016
For an upscale downtown hotel, I would have thought certain services would have been bang on. Check in was over an hour late (check in at 3pm, I got in my room after 4pm). A drink voucher was given to me but by 4pm I was exhausted, had not eaten since 7am and I didn't want to drink on an empty stomach. Maybe another way to compensate should have been suggested. It's probably a good hotel but my experience, for the price, wasn't. Watch out for the drivers in valet. They don't know all the ins and outs of electronic cars and they almost broke by daughter's trunk lift because they kept pulling on it when it was automatic. Room service prices are a little steep too.
Not able to get what I requested
ByDisappointed 65
06 September 2016
I was not able to get a room with 2 double beds despite requesting it months ago. Rooms freed up with them but I had to be lucky enough to actually call on a day of a cancellation to catch it. They didn't automatically give it to me even though the request was on my reservation. I requested feather pillows in my preference list, so I was put on the feather free floor because they thought there was a feather allergy. that wasn't even an option in the preference list.
great staff
Bytour2016
06 September 2016
only issue were room costs seemed extremely high
general service and staff were very helpful and friendly
Excellent Location and Club
Byordelmere
06 September 2016
Very good location for tourism. Friendly Intercontinental Club lounge.
Great stay on points
Bylifeonmars?
05 September 2016
We used our points and had a good stay.
Great location. Nice room. Great club room and people (Lindsay, Shaminder, Todd and Jimmy).
Recommended hotel.
Annual stay for Toronto Fan Expo
ByJLTFONG
05 September 2016
Love the convenience of Intercontinental Toronto Centre when attending Toronto Fan Expo. Will stay again next year!
Great location and helpful staff
ByJohn336
03 September 2016
We used the Intercontinental for a family vacation. We love the central location so to close many local attractions and the Rogers Centre.
The service was great.
The only exception to that was on the day of departure the bellman had a bit of an attitude when I asked to store my luggage for a few hours after check-out, but I assume he was just having a rough day.
Other than that I was very happy with our stay and would stay here again.
Terrific Service
ByLilysherm
02 September 2016
Our recent stay was booked through a sports package agency. It's a bit unsettling when someone else books for you, Let me now commend them on this choice.
Yes, it was a convenient location, but the accommodations were perfect. A great night's sleep and terrific service at every level. The staff and quality of the Intercontinental did not disappoint!
地点绝佳，床品舒适
Byvitalzj
29 August 2016
这家洲际就在CN Tower、Roger Center和安大略湖边，地点绝佳；房间的床品很舒适，可以美美的睡一觉。家具比较新，自助咖啡机放在柜子里面，有咖啡和茶选择，但似乎家具的味道比较重一些，如有个单独的吧台会更好些。