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InterContinental Toronto Centre

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Hotel Reviews for InterContinental Toronto Centre
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1462 reviews
92%
Recommend This Property

Ratings Breakdown

1462reviews

  • 5 Stars
    979
  • 4 Stars
    304
  • 3 Stars
    96
  • 2 Stars
    46
  • 1 Stars
    37

An overall memorable experience!

By

17 January 2017

club

4 people in our party and we took advantage of the Ripley's Aquarium package which included hotel room, aquarium with Shark night and Jazz band as well as buffet breakfast. We asked for early check-in, rooms beside each other and on a higher level facing in a certain direction. Everything was accommodated. Staff were very helpful ... great experience! Larry

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Great Location

By

16 January 2017

club

The hotel is at an excellent location, staff is very helpful and rooms are clean and comfortable.

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Great location

By

15 January 2017

Please see my earlier responses to your survey for more on the pros and cons of this hotel

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Great hotel

By

15 January 2017

I always stay here for business and it never disappoints. The new UP Express train that stops at Union Station makes this place even more desirable.

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Exceptional service for the price

By

12 January 2017

This 5 Star hotel reminds you of what is missing from other hotels and how good it feels to be treated well.
We cannot say enough good things about this experience starting at the front door and the bellman who greeted us to the exceptional care by the concierge Raymond and the final send off by the professional Valet staff.
highly recommend this hotel if you want to find some R

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Good Weekend trip to TO

By

11 January 2017

club

Had Dinner , theatre and a night in Toronto this past winter ; had a great experience at the hotel.

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Toronto stay

By

11 January 2017

club

excellent , location, value and experience. We enjoyed our stay immensely- thanks!

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Great stay

By

11 January 2017

Came down for business with family. Well equipped, spacious rooms. Hotel is in very good condition and staff is friendly and helpful and appeared happy to work there.

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Very comfortable beds.

By

10 January 2017

club

We only stayed for one night but the rooms were clean and I awoke in the morning feeling refreshed! It was a short visit but I would recommend this hotel to anyone staying in the downtown Toronto area. It's easily accessible to all the amenities in the surrounding area and parking in the underground parking was a breeze!

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Intercont is a cut above

By

10 January 2017

We have been used to the Intercontinental standards for almost 10 years. Recently we tried other hotel brands and we couldn't wait to get back to your hotels. And of course, your staff at the club lounge is always professional, friendly, personable, and knowledgeable. We will not stay at any other brands unless there is no intercont in that city!

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Room too hot and thermostat would not work

By

08 January 2017

Great place to stay, great location and frienly staff. The only problem we had was with the temperature of room. Way too hot and the thermostat was not working. I told staff member in the morning and was told they would send engineering to have a look.

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Concierge floor

By

07 January 2017

club

Good food overall. Love the glass bottled waters. Quiet atmosphere to relax. Same music all the time gets annoying.

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