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Kimpton El Castelar Polanco Amenities

Enjoy these perks

1 Outdoor pool
1 Outdoor pool
2 On-site restaurants
2 On-site restaurants
Wi-fi
Wi-fi
Pet-Friendly
Pet-Friendly
On-site parking
On-site parking
Smoke-free hotel
Smoke-free hotel
Single-use plastic free hotel
Single-use plastic free hotel
Cashless hotel
Cashless hotel
1 Outdoor pool
1 Outdoor pool
2 On-site restaurants
2 On-site restaurants
Wi-fi
Wi-fi
Pet-Friendly
Pet-Friendly
On-site parking
On-site parking

Everything you need to know

Hotel information
  • Reservations: 

  • Check-in: 4:00 PM

  • Check-out: 11:00 AM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 7

  • Total rooms: 32

  • Accessible rooms:  1

  • Languages spoken: English, Spanish
  • Credit cards accepted: American Express, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
For your convenience
  • Complimentary coffee in lobby
  • Complimentary filtered water

  • Ice machine(s)

  • In-room spa services

  • Room service

  • Single-use plastic-free hotel

Pet policy
  • All pets allowed
Accessibility
  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilites

  • Elevators are ADA compliant

General activities
  • Complimentary cocktail hour

  • Loaner bikes

  • Club de Golf Chapultepec
    Located off-site
    Driving range off-site
    Putting green off-site

    https://fmg.org.mx/chapultepec/


Parking
  • Controlled access to parking

  • Parking at a charge: 300 MXN

  • Parking includes in/out privileges

  • Valet parking 

  • Valet parking includes in/out privileges

  • Valet Parking Service, Pickup and Drop-off in Front of the Hotel, Cost Per Night Per Vehicle
  • Car parking available

Airport shuttle
  • Aeropuerto Internacional Benito Juárez de la Ciuda (MEX)
    Shuttle not available
    Aeropuerto Internacional Felipe Ángeles (NLU)
    Shuttle not available
Accessible parking
  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

  • Outdoor pool
    Location: Outdoor
    Hours: 9:00 AM to 9:00 PM
    Heated pool
    Pool side services offered
    Towel service
    Water/filtered water

Housekeeping and laundry​
  • Dry cleaning pickup or laundry valet

  • Same day dry cleaning

Other services​​​
  • Foreign currency exchange

  • Wake up calls

Pet policy image

Kimpton El Castelar Polanco pet policy

The pet must remain with its owner at all times, anywhere in the hotel.