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voco by IHG Cancún Zona Hotelera Homepage
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voco Cancún Zona Hotelera Amenities

Hotel features

  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking On-site parking
  • Pet Friendly Pet Friendly
  • Pool Pool
  • 2 on-site restaurants 2 on-site restaurants
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Fitness partnership Fitness partnership
  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking On-site parking
  • Pet Friendly Pet Friendly
  • Pool Pool
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At this hotel

Hotel Information

  • Front desk: +52-998-2830400

  • Reservations: 52-998-2830400

  • Email: reservations@ihg.com

  • Check-in: 3:00 pm

  • Check-out: 12:00 pm

  • Late check-out available​

  • Minimum check-in age: 18

  • Total floors: 6

  • Total rooms: 160

  • Accessible rooms:  1

  • Languages spoken: English
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa
For your convenience

  • ATM Cash Machine

  • On-site convenience store

  • Ice machine(s)

  • Prayer mats

  • Restaurant delivery service available

  • Room Service

  • Single-use plastic-free hotel

Pet Policy
  • Only dogs allowed

  • Pet deposit: 450 MXN per stay

Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Toilet cubicles

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilites

  • Elevators are ADA compliant

  • Accessible room details

Kids activities and services

  • Children's activities onsite

  • Nanny for hire

  • n/a
    registration fee required
    n/a

  • Hours of operation: -

  • Puerto Cancun Golf
    Located off-site
    Driving range off-site
    Putting green off-site

    Number of holes: 18

    Located conveniently in the Hotel Zone, this Tom Weiskopf-designed course offers 18 holes that wind through an ecological reserve, with holes along the Caribbean Sea and canals. The 18th hole, set on an island, is a memorable finish.

    Phone: 52-998-8921958
    Email: infoclub@puertocancun.com

Parking

  • Complimentary Daily Self-Parking

  • Controlled access to parking

  • Parking includes in/out privileges

  • Valet parking 150 MXN

  • Valet parking includes in/out privileges

  • We offer complimentary parking for our guests. We provide 44 outdoor, uncovered spaces available on a first-come, first-served basis. This service is provided at no extra cost.

  • Car parking available

Airport shuttle
  • Cancún International Airport (CUN)
    Shuttle not available
Accessible parking

  • Flat terrain between parking and entrance

  • Kerb ramps and wheelchair accessible street parking

  • Number of wheelchair accessible parking spaces: 2

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop-off point adjacent to entrance

  • Outdoor Pool
    Location: Outdoor

Business services

  • 24 hour business center

  • Business services

  • Copying services

  • Fax services

  • Office supplies available

  • Printing services

Housekeeping and laundry​
  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

Other services​​​

  • Doctor on call

  • Executive VIP services

  • Shoe shine

  • Wake up calls

Concierge services​
Children's services

  • Nanny for hire

Pet policy image

voco Cancún Zona Hotelera pet policy

Service animals are welcome at voco hotels. They must remain under handler control at all times and cannot be left unattended. No additional fees apply for service animals
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