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voco by IHG Cancún Zona Hotelera Homepage
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voco Cancún Zona Hotelera Amenities

Hotel features

  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking On-site parking
  • Pet-friendly Pet-friendly
  • Pool Pool
  • 2 on-site restaurants 2 on-site restaurants
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Fitness partnership Fitness partnership
  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking On-site parking
  • Pet-friendly Pet-friendly
  • Pool Pool
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At this hotel

Hotel Information

  • Front desk: +52-998-2830400

  • Reservations: 52-998-2830400

  • Email: reservations@ihg.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 6

  • Total rooms: 160

  • Accessible rooms:  1

  • Languages spoken: English
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa

Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilities

  • Elevators are ADA compliant

  • Accessible room details

For your convenience

  • ATM cash machine

  • On-site convenience store

  • Ice machine(s)

  • Prayer mats

  • Restaurant delivery service available

  • Room service

  • Single-use plastic-free hotel

Kids activities and services

  • Children's activities onsite

  • Nanny for hire

  • N/A
    registration fee required
    N/A

  • Hours of operation: -

  • Puerto Cancun Golf
    Located off-site
    Driving range off-site
    Putting green off-site

    Number of holes: 18

    Located conveniently in the Hotel Zone, this Tom Weiskopf-designed course offers 18 holes that wind through an ecological reserve, with holes along the Caribbean Sea and canals. The 18th hole, set on an island, is a memorable finish.

    Phone: 52-998-8921958
    Email: infoclub@puertocancun.com

Parking details

  • We offer complimentary parking for our guests. We provide 44 outdoor, uncovered spaces available on a first-come, first-served basis. This service is provided at no extra cost.

  • Car parking available

  • Complimentary daily self parking

  • Parking includes in/out privileges

  • Daily valet parking fee: 150 MXN

  • Valet parking includes in/out privileges

Accessibility parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 2

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

Parking facility

  • On-site

  • Outdoor

  • Controlled access to parking

  • 25 total parking spaces

Airport shuttle

  • Cancún International Airport (CUN)
    Shuttle not available

  • Outdoor pool

    The main outdoor pool is set on a spacious terrace overlooking the Nichupté Lagoon. This tranquil setting offers panoramic views of the water and mangroves, creating a peaceful environment perfect for relaxing and enjoying the stunning Cancun sunsets.
    Outdoor pool

Business services

  • 24 hour business center

  • Business services

  • Copying services

  • Fax services

  • Office supplies available

  • Printing services

Housekeeping and laundry​

  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

Other services​​​

  • Doctor on call

  • Executive VIP services

  • Shoe shine

  • Wake up calls

Concierge services​

Children's services

  • Nanny for hire

Pet policy

  • Service animals are welcome at voco hotels. They must remain under handler control at all times and cannot be left unattended. No additional fees apply for service animals

  • Pet damage deposit: 450 MXN

  • Pet weight limit: 12 kilograms

  • 1  pets allowed

  • Pets allowed: Only dogs allowed

Pet facilities

  • Pet walking area

Pet amenities

  • Water bowls, relief areas, easy access routes, and welcome kits for service dogs

Pet policy image

voco Cancún Zona Hotelera pet policy

Service animals are welcome at voco hotels. They must remain under handler control at all times and cannot be left unattended. No additional fees apply for service animals
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