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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.2

    based on 182 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    182reviews

    • 5 Stars
      111
    • 4 Stars
      37
    • 3 Stars
      11
    • 2 Stars
      13
    • 1 Stars
      10

    Polaris Stay

    By

    April 15, 2015

    I was attending the Equine Affair at the Fair Grounds near OSU. I hate staying close because that area is more expensive to stay and the area isn't the greatest. BUT at Polaris there is EVERYTHING you could want 50 restaurants, shopping for anything you may need, right off the freeway to head downtown, the only place to stay. The only thing that was missed was my 'Goodie" bag upon check-in I do love those. Otherwise it was a terrific stay.

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    Poor Internet and Black Mold in Bathroom Chaulk?!

    By

    April 13, 2015

    platinumelite

    The bathroom was gross and working from this hotel was impossible with the internet they have there. Not staying here again.

    Posted byHotelStaff
    April 15, 2015
    I am terribly sorry to hear that we did not meet your expectations. I can understand how the internet issues can be frustrating and the trouble you had with the bathroom. We just recently increased our bandwidth to 60 MBPS, which exceeds the requirements for our hotel. With regards to the bathroom, the caulking does need replaced and we have taken care of this. We regularly replace the caulking but a long term guest had stayed in that room and we had not done the preventative maintenance on that suite yet. Please accept my apology as we try to ensure every guest has a great stay with us.
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    Back to Candlewood

    By

    April 13, 2015

    The room was ready, it was in a workable location, as requested. I liked the new chairs. As always I love the room layout, it is so very functional for me. I don't feel like I'm living in a hallway. I have always had a good working relationship with this hotel. They are easy to work with and always accommodating.

    Posted byHotelStaff
    April 14, 2015
    We are glad you like the new recliners. We love them too. We look forward to seeing you again.
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    Great Hotel!

    By

    April 13, 2015

    club

    Great Team! Excellent accommodations with easy check in and out. The kitchen was well stocked with equipment for an extended stay.

    The facility has everything I needed and is well maintained. I would highly recommend this property located in the heart of Polaris.

    Extra Bonus is they are directly across the street from Quaker Steak and Lube! The Best place for Hot Wings and Cold Beer!

    Posted byHotelStaff
    April 14, 2015
    So glad you acknowledged the team. They work hard to make sure every guest's stay exceeds expectations. Please come stay with us again.
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