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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 227 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    227reviews

    • 5 Stars
      141
    • 4 Stars
      46
    • 3 Stars
      15
    • 2 Stars
      15
    • 1 Stars
      10

    Excellent Value

    By

    August 07, 2015

    club

    This was our first stay at a Candlewood Suites. We had no idea it came with a full kitchen, which will be very handy to know for future stays. The hardwood floor in the kitchen area makes you feel right at home. There are many items to 'borrow' such as crock pots, board games, etc. that will also make you feel at home. Our room was clean and updated. The bathroom was lit very well. In our room, the bed was positioned a little close to the wall, so it made it somewhat difficult for 2 people to be in the bed, but we managed. All in all, we received a very nice place to stay for a fraction of the cost that we would have paid at other hotels. Grant it, there is no breakfast provided, but you have a full kitchen to make your own, or there were plenty of restaurants nearby to choose from.

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    My Stay

    By

    August 04, 2015

    platinumelite

    Very good location and facility. It is very well managed and always clean. The staff was extremely helpful and friendly. I will be making other trips to this area and will use this location again.

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    Read Less

    Great value and comfort

    By

    August 03, 2015

    Liked this hotel very much. Had a quality room that met my expectations. Very friendly staff, and helpful. Location is close to many restaurants. Will stay here again for sure!

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    comfortable bed and great service

    By

    August 03, 2015

    club

    The room was clean and the staff was friendly. They meant all our needs.

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    Spacious room

    By

    July 30, 2015

    club

    The room was clean, comfortable, and the kitchen in the room was great.

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    Great size room and bed was comfortable.

    By

    July 30, 2015

    club

    Great location, great room for the price. Would stay here again. Wish it had breakfast with it. Hotel may need a deep cleaning, smelled like smoke when you enter the hotel.

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    Always Ice

    By

    July 28, 2015

    club

    My stay at the Candlewood Suites was simply amazing. The staff was very welcoming, attentive and accommodating. I wouldn't hesitate to recommend this hotel to any family or friends. Thanks for transforming what is usually a routine stay in a hotel into an unforgettable experience.

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    Great stay for those who need to cook on the road

    By

    July 21, 2015

    club

    I enjoyed my week here. It was extremely convenient to my job site and the room layout was very functional for my needs. I cook most of my meals and the only thing I was missing was a toaster oven. Plenty of space for one :)

    Posted byHotelStaff
    July 22, 2015
    We are very glad you enjoyed your stay. I agree we are a great hotel for those who like to cook. We hope to see you next time.
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    Clean, courteous, and convenient.

    By

    July 21, 2015

    club

    We recently stayed at the Candlewood Suites-Polaris while vacationing in the area. The staff were friendly and always greeted us as we came through the lobby. The room was clean and the full size refrigerator (with ice-maker) in the kitchen was a great help. Hungry? Forgot something? No problem. It is conveniently located next to a large number of restaurants, a grocery store and a Target. Plus the motel has its own lending area with appliances to DVDs and books. We were traveling with dogs and there is an ample pet-walking area with bag dispenser and receptacle. If you do stay there with pets and don't wish to crate them while you are out of the room, there are a couple of pet daycare facilities nearby and the one we used, PetSuites, was wonderful and was open from 6:30 AM -8 PM. All-in-all, a great place to stay.

    Posted byHotelStaff
    July 24, 2015
    Thank you for the awesome feedback. We are so happy you enjoyed your stay.
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    Overall Stay

    By

    July 19, 2015

    Everything was fine, no complaints. Clean, friendly.

    Posted byHotelStaff
    July 22, 2015
    Thank you for the awesome review. We appreciate your feedback.
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    Well Kept and Friendly

    By

    July 19, 2015

    Enjoyed our stay the pool was a very nice bonus. Had plenty of room and was perfect for what we needed.

    Posted byHotelStaff
    July 22, 2015
    We are glad you enjoyed the pool and the size of the suite. We hope to see you again soon.
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    Candlewood Suites - Polaris Ohio

    By

    July 13, 2015

    club

    Stayed for 2 weeks and couldn't wait to leave. The staff was nice, but the noise insulation between rooms and the hallway was not good. The wifi was spotty and I had to call support twice, perhaps they need signal boosters. The room was clean and the staff was nice.

    Posted byHotelStaff
    July 15, 2015
    We are sorry to hear that sound isolation was not up to par. We rarely receive complaints regarding this. With regards to the wireless internet, this is not a common issue either. I am terribly sorry these issues impacted your stay though. I know that both can be frustrating. I am glad to hear the room was clean and our team treated you well. We hope you will give us another chance and stay with us again in the future.
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