Rated 3.8 out of 5 by 42
Rated 1.0 out of 5.0 by Stackhouse November 2013 Columbus OHIO
The room I stayed in was clean and for the most part was fine. However, when I got there, there was not a full compliment of towels and unfortunately, I did not realize this until the next morning. I called room service who responded quickly, BUT with ONLY ONE washcloth. The comment made by the staff member was "this is all I can find." Hmmmmm....... one washcloth, Sunday morning? I wonder what the other guests did.
The towels were very rough, with the corded fabric, it felt almost as though I was drying with small strands of rope. There was a table/desk in the room, but only one chair....but the recliner was a nice touch.
The pillows were scarce and flat, and the bed was somewhat hard.... and I dislike having to say these things,but no changes can be made unless these things are brought to attention.
Thank you for allowing me to share my experience.
November 20, 2013
Rated 5.0 out of 5.0 by LaurieB51 Great Night in Columbus
This was a great option for my overnight stay in Columbus. Very convenient location and the accommodations were perfect!
November 15, 2013
Rated 5.0 out of 5.0 by VICKI54 GREAT STAFF AND SERVICE
WE ALWAYS STAY HERE AND WILL CONTINUE TO DO SO. STAFF FRIENDLY AND VERY HELPFUL.
November 15, 2013
Rated 5.0 out of 5.0 by luckylopez Staff and Service
...were out of this world!!! Keep up the great job..
November 13, 2013
Rated 4.0 out of 5.0 by Nate36 Excellent hotel
Very nice and comfortable hotel. Only stayed for 1 night before flying out the next day, but the hotel room was very comfortable and clean with great amenities that we didn't even use like the refrigerator, stove, microwave, and dishwasher. It's in a good neighborhood and close to plenty of places to eat and things to do. Would stay again and would recommend.
November 7, 2013
Rated 4.0 out of 5.0 by LaJean Very nice room
Room was very nice and spacious. Had a wonderful weekend.
November 2, 2013
Rated 5.0 out of 5.0 by campionn Great Candlewood Suites
This hotel is very clean. Only minutes from a mall and restaurants. Downtown is about 15-20 mins away.
October 30, 2013
Rated 4.0 out of 5.0 by TeamAmerica Candlewood First-Timer
My first stay at a Candlewood location - better than expected. Could not beat the value, you get a good room at a very low price. I very much like having a real refrigerator and microwave; overall it saves a lot of time in the morning just doing my own breakfast. The room was comfortable with a couple of squawks: the refrigerator had a rattling fan loud enough to wake me at night, and the floors are so thin the kids running around above me were a real problem. I'll be requesting a top floor room next time. The desk staffing was uneven, with some being very helpful and others thinking that we should know the Candlewood scheme without explanation (i.e. housekeeping comes in once a week - what day is that? Am I not allowed to know in advance?). The checkout took far too long at the desk - no bill under the door as expected. There are no perks for being IHG Platinum at this property; no paper, no quick checkout - nothing.
October 12, 2013