Rated 4.0 out of 5 by 39
Rated 2.0 out of 5.0 by Heavenly Breeze Horrible Beds!!
When we arrived the lobby was busy, and they did not have very many rooms ready after Check-in time. During check in we were denied the government rate due to we do not live in this state. Once we got off the elevator onto the floor of our room there was a strong smoke smell in the hallway. It appeared all of the rooms were non smoking on this floor. Once in the room the leather chairs were extremely worn and the leather was cracking all over the chair. The beds were extremely uncomfortable causing us to not get much rest. Had issues with one of the keys working and it took several attempts to get a set of keys that worked. The bathroom was very clean and nice.
August 10, 2014
Rated 5.0 out of 5.0 by jpavalanche Excellent Family Overnight Experience
Checked into the Hattiesburg Candlewood Suites, which was our first experience with the brand, and found the hotel to be very accomodating and clean.
The room was comfortable and quiet, with plenty of space, as well as very clean.
The staff was friendly, informative, courteous, and professional.
We enjoyed our stay so much that we booked another room at the Candlewood Suites in Alexandria, Louisiana on our way home.
We rate this hotel brand at the top of the hotels we have stayed in, based upon accomodations, cleanliness, professionalism of staff, price, and comfort, and reccommend it to other families traveling and seeking the same.
August 10, 2014
Rated 3.0 out of 5.0 by CandlewoodGuest23 Great room, marginal service.
The room was excellent...the service was somewhat less stellar. While trying to book the room, I called three times and was put on hold all three times. I was disconnected one of those three times. When I arrived, it took nearly 20 minutes to check in. There was just a single person in front of me and 3-5 folks behind the desk.
I needed to leave a day early so I called the front desk a week early and told them. The night before I checked out, I called down to confirm that they knew I was leaving early. They did not. I reminded them. The next morning I went to check out. Apparently they forgot, again, to annotate that I was leaving that day.
August 6, 2014