Rated 4.4 out of 5 by 39
Rated 1.0 out of 5.0 by falls10 Average Room; Terrible Guest Service
Room smelled like smoke even though it was a non smoking room. Bathroom was very clean, very nice towels, bed was clean an comfortable, kitchen and desk area were also clean. Check in was terrible. Only 2 people working, 4 others watched me in line, pacing and never got up to help check in. Initially I drove right by the hotel as it is buried off the street, hidden by a subway restaurant. Not much parking out front, didn't feel comfortable with side and back parking as it wasn't well lit.
August 25, 2014
Rated 5.0 out of 5.0 by gypsy1872 They were ready for us :)
We stayed at this location for a major convention in Indianapolis. We were greeted with a smiling face and it never stopped throughout our stay. The staff were really nice with whatever request we had. The only issue I had was with the "a bit too hard" mattress, but that is just my opinion. I do recommend this hotel for any weary traveler!
August 22, 2014
Rated 5.0 out of 5.0 by bbaker2 Excellent for multiday stays
The rooms were clean and the kitchen was mostly stocked. This was the ideal hotel for multi-night stays. I was able to go out, bring leftovers back, and reheat it with ease for breakfast.
The only issue would be the hotel feels a little understaffed when they're full (Gencon) but otherwise they were helpful when they got the time.
I will be returning for next Gencon
August 21, 2014
Rated 4.0 out of 5.0 by Garam A great stay
I stayed at this hotel during the GenCon convention. The room had everything I needed: I could make breakfast without fuss, had a big fridge to keep everything cool, and my own ice machine. With the windows shut the room was quite and I slept like a baby each night.
August 20, 2014
Rated 5.0 out of 5.0 by Karen and Annie Friendly Place
I was traveling across the country from Buffalo,NY to Phoenix AZ. I decided to try the Candlewood suites, because I had never stayed in one before. I was very glad that I did. The staff was very friendly and accommodating. My companion dog was treated with the same respect. I would definitely stay again.
August 18, 2014
Rated 4.0 out of 5.0 by Bobbyfuntime Good Value
I highly recommend this hotel! the next time you are in the INdianapo;is area on business this is a great location.
August 10, 2014
Rated 5.0 out of 5.0 by Northern Traveler Tom Great room, features and service
As a first time guest with Candlewood, I was impressed with the beautiful kitchenette suite room and amenities that made my stay very enjoyable. I would highly recommend it!
August 6, 2014
Rated 5.0 out of 5.0 by Jake is the Devil !!! Indianapolis East... STAY THERE
I can't write all of the good things about this hotel, or the review would be too long to read. Let me just say that for the money it's well worth it... it would be well worth it for MORE.
The staff is friendly, especially Zach on evenings, and the rooms are top notch.
After a long day in conference, it was great to have a few friends over for drinks, conversation and a snack. My four days flew by.
July 30, 2014