Rated 4.1 out of 5 by 37
Rated 5.0 out of 5.0 by Steven98765 Great room,excellent beds
We were not expecting the Candlewood Suites to be this nice. Great beds and huge bathroom! Everyone should stay here. There was a fully stocked kitchen in our room. So awesome. We liked the after hours security.
September 14, 2014
Rated 1.0 out of 5.0 by lisa1942111 Rude night staff, Smoky rooms
When we arrived in our first room, the room was extremely stuffy and reeked of stale smoke. In our next room, the smell of smoke was there, just not as heavy. But we had to get ready for a wedding, and just settled. The night staff was beyond rude when we went to make the pull out couch bed and the sheet did not fit at all. After calling down and being made to feel stupid, I had to go down and again have a verbal argument with the night staff who had insisted the sheets were "standard". Guess what....the new sheet she gave me fit. The old sheet in the room, DID NOT FIT. I hate when staff think you are lying.
September 11, 2014
Rated 5.0 out of 5.0 by Visitor to the Area Suite Very Nice Size
Room was modern and clean. The suite was very comfortable for 2 people. The outside grounds were nice clean and close to restaurants. The lending closet is a great idea. the laundry and workout area is good size and felt safe.
September 9, 2014
Rated 5.0 out of 5.0 by Laura / Doterra Great stay!
The staff were great and the hotel was very clean and inviting!!
September 3, 2014
Rated 5.0 out of 5.0 by helo_mech Excellent value
I traveled to Kenosha for business/leisure and found nearly every hotel completely sold out, so I was very pleased to find a room @ Candlewood Suites. I booked a king-bed suite over the phone, but when I arrived to check in, I got a double queen suite instead and was informed that they were out of kings. Not a big deal, per se, but it felt a little underhanded. I had to turn the wall-mounted thermostat on/off as there wasn't any temperature control ~ just on or off. I opted to forego packing conditioner in expectation of using the hotel's complimentary item but there were none in the bathroom or on the little glass shelf next to the sink where they're displayed (acquired them at the Front Desk). I've spent 2 years on the other side of that desk; these things are preventable...
Overall, an excellent value for the price...but it was the details that marred an otherwise exceptional stay.
September 1, 2014
Rated 5.0 out of 5.0 by Wraith Always Enjoyable!
This CS has some of the best staff of any hotel I've stayed at. Genuine customer focus. Great hotel, very relaxing
August 27, 2014
Rated 4.0 out of 5.0 by Dude77 No Pool
The stay was fine other than the hotel not having a swimming pool. It is listed in the hotel amenities but it is actually a municipal pool, not on the hotel site. If you have kids that want to swim, this is not the hotel for you.
August 25, 2014
Rated 5.0 out of 5.0 by Paper65 How do you review a free room
Ok, even if I had not used points, it's a great place..
August 23, 2014