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Rated 4.2 out of 5 by 40 reviewers.
Rated 5.0 out of 5.0 by An exceptional experience. i cant say enough! We come out every year, and have been staying at another hotel. From the moment we checked in we knew this was different. All of the staff has been exceptional, in every way. the cupboard, free laundry, DVD lending library are some of my favorites but the staff went out of their way to help in any way necessary We will be back, and highly recommend this hotel!. September 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and courteous service. We stayed 3 nights and enjoyed our time there. We were their for our daughter's wedding and she had booked a block of rooms for guests. We were all very happy with the accommodations. September 18, 2014
Rated 5.0 out of 5.0 by clean, comfortable and quiet Was spending the night for a wedding we were attending. Room was very clean, bed and pillows very comfortable and bathroom was clean and a good size. Very happy with the hotel and would highly recommend. September 18, 2014
Rated 5.0 out of 5.0 by Great room,excellent beds We were not expecting the Candlewood Suites to be this nice. Great beds and huge bathroom! Everyone should stay here. There was a fully stocked kitchen in our room. So awesome. We liked the after hours security. September 14, 2014
Rated 1.0 out of 5.0 by Rude night staff, Smoky rooms When we arrived in our first room, the room was extremely stuffy and reeked of stale smoke. In our next room, the smell of smoke was there, just not as heavy. But we had to get ready for a wedding, and just settled. The night staff was beyond rude when we went to make the pull out couch bed and the sheet did not fit at all. After calling down and being made to feel stupid, I had to go down and again have a verbal argument with the night staff who had insisted the sheets were "standard". Guess what....the new sheet she gave me fit. The old sheet in the room, DID NOT FIT. I hate when staff think you are lying. September 11, 2014
Rated 5.0 out of 5.0 by Suite Very Nice Size Room was modern and clean. The suite was very comfortable for 2 people. The outside grounds were nice clean and close to restaurants. The lending closet is a great idea. the laundry and workout area is good size and felt safe. September 9, 2014
Rated 5.0 out of 5.0 by Great stay! The staff were great and the hotel was very clean and inviting!! September 3, 2014
Rated 5.0 out of 5.0 by Excellent value I traveled to Kenosha for business/leisure and found nearly every hotel completely sold out, so I was very pleased to find a room @ Candlewood Suites. I booked a king-bed suite over the phone, but when I arrived to check in, I got a double queen suite instead and was informed that they were out of kings. Not a big deal, per se, but it felt a little underhanded. I had to turn the wall-mounted thermostat on/off as there wasn't any temperature control ~ just on or off. I opted to forego packing conditioner in expectation of using the hotel's complimentary item but there were none in the bathroom or on the little glass shelf next to the sink where they're displayed (acquired them at the Front Desk). I've spent 2 years on the other side of that desk; these things are preventable... Overall, an excellent value for the price...but it was the details that marred an otherwise exceptional stay. September 1, 2014
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