Rated 4.8 out of 5 by 47
Rated 5.0 out of 5.0 by kc36 great service
Great service, friendly staff, clean rooms, really nice hotel.
July 20, 2014
Rated 1.0 out of 5.0 by nance122 Policy for use of rewards points ridiculous
Candlewood policy of not letting rewards members select type of room when booking using rewards points is ridiculous. You should be able to select room and bed type (you earn the rewards so you should be able to use them for room and bed that fit your needs - not just take a chance that you can get what you need when you check in).
July 17, 2014
Rated 5.0 out of 5.0 by CeMarie Great Experience
Enjoyed my stay. Staff very helpful. There was an error made in the location of my reservation - which was done online but the staff at this location were very helpful and effortlessly got things fixed for me. Very minimal delay in my being able to check in.
July 14, 2014
Rated 5.0 out of 5.0 by SaucyMom A pleasant stay
We had a very pleasant stay here. The room was very clean and the staff was professional and kind. We would definitely stay here again!
July 9, 2014
Rated 5.0 out of 5.0 by Barrettsnana Room clean, quiet, comfy!
We have stayed at this hotel before and it never fails to meet our expectations of a great place to stay. There is no breakfast like some hotels but the cost is also less. They do have coffee and a great hospitality room where you can get drinks or snacks. The only complaint we would have is that there are no ice machines, as they want you to make your own in room refrigerator, but the ice machine is very slow making ice and quite noisy. We would still give this hotel very high ratings and our highest recommendation.
July 7, 2014
Rated 5.0 out of 5.0 by GeoffT2014 Perfect Stay!
The hotel staff was very courteous and friendly. The entire hotel was also very clean and we felt comfortable with our two small children. We enjoyed our stay and plan to visit this property again soon.
July 7, 2014
Rated 5.0 out of 5.0 by b.j. 2 great place to stay and very helpfull
my sister was in the hospital there so i was there to spend time with her. they gave us a great rate,directions and were great in every way.
July 1, 2014
Rated 5.0 out of 5.0 by Ed67 Great value
I normally stay at Candlewood Suites at I-44 in Springfield, but my stay here was equally as pleasant with the sole exception that they didn't know me because I had never stayed there. But this did not change the attitude of the staff at all. They were pleasant and helpful.
June 28, 2014