Rated 4,5 out of 5 by 58
Rated 3,0 out of 5,0 by Gorki2534 Nice building in a great location
Good location and service. Club lounge (flood and service) poor. Avoir using the hôtel phone (also for local cals) as prices are horrendous, even for club membres.
26. November 2013
Rated 4,0 out of 5,0 by FraFra Very good stay in Istanbul
Beautiful hotel, very good location to reach Gran Bazaar and some of the most visited mosques of the city. Being ad IHG Reward Club member we were given free Internet and an upgraded room, which we appreciated very much. Nice the SPA and the Club Lounge for breakfast in the morning.
I would only recommend the hotel to make sure the preauthorized credit blocked upon check-in on the guest credit card is unblocked upon the guest's check-out. I specifically asked for this to be done but it did not work out.
10. November 2013
Rated 5,0 out of 5,0 by Halkidiki Excellent customer service
Our booking was for a four night stay and we enjoyed being in the Crowne Plaza from the moment we arrived. Well trained porters, receptionist and concierge did everything they could to make our welcome and first impressions memorable.
The corner room with dual aspect windows was spacious and beautifully clean. The bathroom was small but well laid out. Two free bottles of water every day and free internet access in the business centre. There was a huge selection to choose from at breakfast, including mini Turkish Delight.
When we unexpectedly had to return home on the third day, the hotel staff were fantastic. They sourced flight times and costs and checkout was done quickly with the minimum of fuss. We received the best service at all times and cannot praise them highly enough.
6. November 2013