Rated 4,2 out of 5 by 106
Rated 5,0 out of 5,0 by MESHAR Good experie nce overall
We were traveling on vacation and were very excited to come. Our room upgrade (thanks to Platinum Elite status) was great, especially since we had friends who were able to spend some time visiting with us in the room. Our beds were very comfortable. All of the staff members that we spoke to were extremely helpful. We did have a problem due to the current construction on the roof - our 4th floor room did have a problem with water coming in when it rained, mostly due to the current roof construction. The staff did their best to try to help us. They offered to change our room, but unfortunately did not have the same type of room available at that point as the festival was starting in the area at that point. But overall, we were very happy with our stay there. We hope to get a chance to come back when the new rooftop area is finished.
23. Juli 2014
Rated 5,0 out of 5,0 by dtgeorgia Extraordinary Staff and breakfast buffet
At first glance, this hotel is currently under renovation which detracts from the views avail etc. However, the staff is extraordinary. The best I have encountered anywhere in Europe. You are on a first name basis immediately and they take care of any issue immediately including problems with Rental Car companies as was our experience. They also have the best Breakfast I have found outside the U.S. If you have kids with you, this alone may be reason enough to stay here. There is also a Beer Cellar restaurant which makes it hard to want to eat out. We wont stay anywhere else going forward when in the Salzburg/Berchestgaden area. The rooms are typically small however we only use them for sleep and showering for which they are perfectly adequate.
21. Juli 2014
Rated 4,0 out of 5,0 by medano Dachausbau
bis september 2014 herrscht unruhe in den obersten etagen, da das dach ausgebaut wird
21. Juli 2014