Hotel Front Desk: 52-33-36341034

Hotel Fax: 52-33-36319393

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Miguel Hidalgo Int'l Airport (GDL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- Take Chapala freeway to west side go straight and turn left in Lazaro cardenas Ave. all straight down until stop with Lopez mateos take left to South hotel is located between Lopez Mateos south ave and Mariano Otero



- Distance from hotel: 3.11 MI/ 5 KM

- Take Av Patria heading for Av Lopez Mateos, pass the avenue and continue straight on Mariano Otero turn right heading north, the Hotel is located in the corner of Lopez Mateos and Mariano Otero from her right side.

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- Car Parking Available

- Self-Parking Fee: 4.50 USD

- Valet Parking Available

- outdoor parking around hotel and main entrance

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Hotel Highlights

This Guadalajara hotel is surrounded by more tan 64,000 square feet of gorgeous gardens and a tower with a beautiful view of the city. Enjoy the outdoor heated pool and Fitness Center; a Children Activity Center is available during Easter season. These features makes our hotel very unique and original, ideal for a special vacation.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 148 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Bonito hotel, pesima atenciòn


March 25, 2015


Tuve problemas serios en mi estancia en este hotel, primeramente en el check in cerca a las 4 pm, no estaba lista mi habitación y no tuve una disculpa al respecto ni un detalle para minimizar mi enojo, tuve que irme a mis reuniones sin el atuendo de ropa adecuado y cuando regrese en la noche simplemente recibí mi llave sin ninguna explicación sobre mi reservación, mis beneficios ni mucho menos una disculpa o detalle. Además mi habitación era aseada hasta después de las 4 pm,
Por ultimo al hacer el check out no me preguntaron sobre mi estancia, aunque yo aproveché la oportunidad par expresar mi disgusto, a lo que no tuve la minima respuesta por parte del personal.
Debo decir que aunque las instalaciones y el hotel en general son de primera, yo por esta ocasión por lo menos repruebo al hotel en la atención.

Posted by HotelStaff
March 26, 2015
Querido Huésped: Antes que nada queremos ofrecerle una sincera disculpa a nombre de todo el personal y del mío propio por la situación en la que se encontró a su llegada al Hotel, nos sentimos muy apenados por el recibimiento que obtuvo, no es el tipo de servicio que nosotros acostumbramos brindar, créame que tomaremos muy en cuenta su comentario, no pasara desapercibido en lo absoluto. Reciba por favor saludos cordiales. Gerencia General.
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Expor Guadalajara.


March 22, 2015


I really enjoy the beautifulness of this hotel. People and staff are awesome. No doubt I will be there again. Please fix the gym issues and WIFI.

Posted by HotelStaff
March 23, 2015
Dear Guest: Estimated Guest: thank you very much for your preference, you guataria much we continue to have with you on your next visit to guadalajara, will be a pleasure to serve you as you deserve, Thanks for considering and warmest regards please. Best regards. General Manager
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servicio excelente


March 20, 2015

Venia una persona de USA conmigo, a la cual le gusto mucho el hotel y su estancia

Posted by HotelStaff
March 25, 2015
Estimado Huésped: Gracias por su preferencia, nos da mucha alegría saber que tanto usted como a la persona que se hospedaron con nosotros en ese su hotel les quedo un buen sabor de boca, esperamos que siga siendo de esta manera en sus próximas estancias. Que tenga un excelente Miércoles. Cordialmente. Gerencia General.
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Old but Charismatic


March 16, 2015

Been staying at this hotel since 1999. The hotel has character and the balconies overlooking the pool area can't be beat. The hotel is showing it's age but it is a one of a kind property. The main outdoor area is contained entirely within the hotel structure and it seems more like a resort somewhere with all the beautiful palm tress and other vegetation. You forget you're in a major city and it's easy to imagine being in some tropical getaway.This is not a 5 star hotel with all the most modern amenities but if you want a relaxing time in a more culturally correct environment with the most important things covered, this is a great place.

Posted by HotelStaff
March 17, 2015
Deaar Guest: Thank you so much for your feedback , which gave us joy to know that you are one of our many guests who return home satisfied , we sincerely hope to see you again in this your hotel. We hope you have a wonderful day. General Management
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