Rated 4,4 out of 5 by 40
Rated 5,0 out of 5,0 by Nylorac Great Accommodations
Had a very nice three day stay in an excellent hotel. Friendly employees, good food in the dining room, clean....couldn't have ask for more!!
25. November 2013
Rated 5,0 out of 5,0 by GeneWD Quiet and comfortable with good breakfast
I was treated well and found the room spotless and the breakfast to be very good. In fact, the breakfast hostess had to work extra hard because of a lot of guests and did very well and remained cheerful. I suggest that the syrup for pancakes be changed to a higher quality...even Costco's is better.
17. November 2013
Rated 5,0 out of 5,0 by john349 Good stay
Would recommend this hotel. Staff was very friendly and helpful
25. Oktober 2013
Rated 5,0 out of 5,0 by trvlgirl70 Excellent service
The staff really went out of their way to make sure we were comfortable. Everything was super clean. We were there for a dance competition and with a bunch of screaming girls, there were no problems at all.
21. Oktober 2013
Rated 5,0 out of 5,0 by wlsl Great Service
Please allow me to start with a disclaimer. At no point in time in our stay was the entire staff unprofessional or refuse to offer anything but outstanding service. The first night was not quite what I would expect in the way of a comfortable bed. Since I did not try my bed until later in the evening, it was very uncomfortable. I reported this to the desk early in the morning and new beds were put into our room as soon and both were replaced as soon as it was convenient for us. We had issues with the card key system entering our room on a few occasions. Entrance to the building was not an issue. Due to the location of our room it was quite a treck down the hallway. I would be more comfortable discussing this issue via a phone call. Again, we have stayed at this HI a number of times and enjoy the location and definitely the swimming pool. Again I would like to emphasize that since we came in contact with just about every employee at this HI, everyone was 10 Stars. I would definitely stay with you again and most likely will next time in Elmira.
18. Oktober 2013
Rated 5,0 out of 5,0 by CE2013 Great Winery Tour
Had a great stay in large part because the staff was so great! Especially the wait staff in the restaurant. Thanks for helping us have a great mini-vacation.
17. Oktober 2013
Rated 2,0 out of 5,0 by Carly05 Would not stay here again
I stayed from Friday to Sunday, but my room was never cleaned. My garbage cans were not emptied, nor was my coffee, tea replaced... After a long day of hiking, I came back to the hotel to find that my key didn't work. I had to wait an extended amount of time to be let back into my room and then was only given one replacement key, even though there were 4 people staying in the room. The service at the restaurant hotel was not good. The food was good, but it took a long time to order and receive the food. Our drinks were never refilled and our bill was brought when the food was delivered. We were not asked if we wanted any additional items or if we needed anything. I would not stay in this hotel again.
16. Oktober 2013
Rated 4,0 out of 5,0 by Wineglass2013 Nice facility
Rooms were good and an excellent indoor pool. The restaurant is below the standards of everything else, especially evening service.
10. Oktober 2013