Rated 4,0 out of 5,0 by DingDongTheWitchIsDead 20yrs and still coming back
Nice quiet little courtyard motel with small pool and nice gardens. Well maintained, just across the street from the beach and the store.
Clean and comfortable been staying here for over twenty years whenever I'm in Laguna Beach. Rooms are a little small but ok choose your room carefully the end rooms are in passage way and can be dark plus they are near the gate and it clangs every time someone comes in or out. Upstairs rooms in the middle get the most light, they have suites too on a higher floor with a view. Make sure you don't get a room next to the staff laundry or the fitness room!
Can be expensive but most places in Laguna Beach are, they didn't used to charge or parking but now they do (10$ a day). Good free wifi and free soda, tea, coffee and popcorn.
Friendly staff but maids take all day to clean rooms, often had to wait for a room to be cleaned before being able to check in.
It works for me and I'll stay there next time I'm in town.
21. April 2013
Rated 5,0 out of 5,0 by Mary1609 A great place to stay
This is our third stay at the Holiday Inn in Laguna Beach, CA.
We have always enjoyed our stays here. The reception staff is very friendly and helpful. Our room has been comfortable for each stay. Rooms and grounds are very well maintained. We love the location within walking distance to the village. We have recommended this place to friends who have also enjoyed staying here.
25. März 2013
Rated 5,0 out of 5,0 by NickJr Great experience
Super clean and comfortable room with plenty of space. Terrific location for walking to beaches, restaurants and galleries. Very friendly and helpful staff. Liked having a computer available for printing boarding passes. Looking forward to a return visit.
7. März 2013
Rated 5,0 out of 5,0 by nangee Hidden Gem
This was a "true find", the property is casual and quiet as well as very comfortable. The staff was extremely accomodating abd always with a smile. I never had to ask for help, they asked first! We have already bragged to anyone we've talked to, and just a walk accross the street to the beach. The restaurant "below" was fabulous, we went twice while we were there. Hope to see you next winter when the snow flies in the NEast!
6. März 2013
Rated 5,0 out of 5,0 by RuPa Unexpected Retreat
Nice little hotel with a quiet, relaxing courtyard and pool. Beautifully maintained and staffed with knowledgeable personnel. Only a block from the beach.
5. März 2013
Rated 4,0 out of 5,0 by belltownpro Great for a trip to Laguna Beach
We just stayed here for one night, although the hotel is one of IHG's older hotels it is very nice and nice clean, the room was a little bit to small but nevertheless we had a great stay at this place.
26. Februar 2013
Rated 2,0 out of 5,0 by Blackrock Too noisey...
On the night of Valentine’s Day, February 14, the Mare restaurant downstairs – which is not part of the hotel – had a very loud party in the courtyard they share with the hotel. I called the front desk and spoke to the lady at reception. She stated the restaurant usually cleared the courtyard at about 11 pm. The partiers stopped about 1:42 AM. The next night, the 15th, the noise was not quite so bad but persisted until about midnight. If you want a good nights sleeep, stay somewhere else. We had 3 nights booked and checked out after 2 nights. The Holiday Inn Laguna Beach needs to manage the noise level with the Mare restraurant or they run the risk of losing guests.
The hotel has an excellent location. There are many nice restaurants within easy walking distance along the coast. The beach is 1 1/2 blocks away. There is a grocery store across the street.
23. Februar 2013
Rated 1,0 out of 5,0 by disappointing Needs Upgrading in All Aspects
I will not be staying at this Holiday Inn again.
When we arrived we were informed of the daily parking fee ($12). We had not reviewed the fine print of the booking which showed the fee. However, we had just stayed the previous week at the Crowne Plaza at Costa Mesa which had free parking and were not expecting a fee. We were told the fee would be waived. When we checked out, we were questioned as to who waived the fee. Fortunately we had remembered the name of the staff member who checked us in! I would say the staff was pretty focused on getting the parking fee out of the customers!
On the night of Valentine’s Day, the restaurant downstairs – which is strangely not part of the hotel – had a very loud party seated in the courtyard they share with the hotel. I went to the front desk and spoke to the lady at reception. She is a German accent lady who did not show much concern. She stated the restaurant usually cleared the courtyard at about 11 pm. I said I had a long day at work, was very tired, and the noise could be clearly heard in my room. No concern shown.
The tall young man who works in the morning was very nice and helpful.
The hotel is very old and does not at all meet the current standards of Holiday Inn. The woodwork looks like it has been painted over about 20 times. The rooms are wallpapered with ancient paper which has tears and gouges in many places. The rooms have a window air conditioner stuck in the wall. The parking lot leads to the courtyard to enter the rooms – except there are electronic locks on the gates to the courtyard and half of the time the room keys do not work to open the gates.
In the lobby there is supposed to be coffee 24/7. Multiple mornings when I left early for work, coffee was not made in the lobby.
Generally speaking, I have come to expect a certain modern standard in facilities and friendly standard in staff from Holiday Inn, and I did not experience either of these at the Holiday Inn Laguna Beach.
20. Februar 2013