Rated 4,1 out of 5 by 252
Rated 4,0 out of 5,0 Updated and very comfortable
The hotel as extremely convenient to the historical district. Walking was a great option for those physically able to do so and the trolley seemed easy to get to for those who did not want to walk. The room was updated and contemporary and both the furnishings and bedding were new. Breakfast was above average. My only complaint is that the maid did not clean the room during our stay. This was disappointing but we only stayed two nights, so we simply left no tip.
22. Dezember 2014
Rated 5,0 out of 5,0 by deb03 Great Renovations
You are in for a treat with this hotel. Wonderfully sleek and modern renovations, great customer service will make your visit more enjoyable. Usually don't do the review thing - don't have time but this was a pleasant surprise and worth my time to share.
21. Dezember 2014
Rated 5,0 out of 5,0 by Five O 300 Enjoyable stay
Appreciated the clean comfortable room and pleasant staff.
18. Dezember 2014
Rated 5,0 out of 5,0 by Old man Carlos 70 frindliness of late night front desk person
He was great and very attentive(I am anearly riser)
11. Dezember 2014
Rated 4,0 out of 5,0 by Jimmy 1000 1 Week enough
Not set up for business man and overpriced breakfast when right down the street other hotels offer for free
9. Dezember 2014
Rated 5,0 out of 5,0 Excellent staff
As a frequent guest at the Holiday Inn in St Augustine Fl I decided to bring my mentally challenged sister to the hotel for Thanksgiving. Well the experience was wonderful. Not only did they take excellent care of us from check in to check out, they went above and beyond to make my sister feel special. As a care giver for someone with special need it is very comforting to have a place like the Holiday Inn in St Augustine care so much for witch I am truly thankful.
8. Dezember 2014
Rated 5,0 out of 5,0 by G777 staff
The time spent in this hotel provided a good reason for returning again in the future for rest and good interaction.
3. Dezember 2014
Rated 2,0 out of 5,0 by Rob on the go Platinum Membership Means Nothing
Upon checking in, there was no acknowledgement of our Platnuim Status, no offer of points, water, nothing! When I asked about any upgrade, she commented "Maybe you should think about getting here early". She then said, I'm sold out and have you on the 1st floor last room at the end by the exit door. They never even looked at our preference because we hate the first floor, by exit door where we heard everyone coming and going through the door all night.
This location was under remodel which is great, but do not stick a loyal customer in a room that is not completed (half done). Lastly, I have never stayed at holiday inn express that did not have a complentary breakfast. My kids love the Cinnamon rolls and you can only imagine their disappointment that I was unwilling to shell out 12.00 per person for Breakfast!!! Really 12.00! This is not the Crowne Plaza! Very disappointing to say the least.
3. Dezember 2014