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Rated 4,2 out of 5 by 314 reviewers.
Rated 5,0 out of 5,0 wonderful room and restaurants I really enjoyed my short stay at Toronto-Yorkdale. I arrived a few hours earlier than the usual check-in time. I had alerted the staff prior to my arrival of this likelihood. They made no promises but assured me they would do their utmost to have a room ready much earlier than usual. So after an early and brief lunch I was able to proceed to my room. The room appeared as shown on the hotel's website. Large work area, plush armchair and ottoman and clean comfortable king-size bed. I enjoyed having a pillow menu from which to choose. However the pillows already on the bed fit my personal preference...a very nice touch. The room was clean and very quiet. Although my view overlooked Hwy 401 I never heard the traffic or any aircraft departing from the nearby airport. The room was very clean and I found the amenities in the bathroom to be very thoughtful and displayed along the very ample counter. The only slight disappointment was the TV. It was a large flat-screen television. However I was unable to use either of the HDMI inputs. I travel with a smartphone and HDMI presentation unit. But despite pressing the input button on the TV and also on the remote I was unable to watch the movies I had on my smartphone. I did NOT contact the staff to try and resolve this minor issue. Perhaps this feature could work and I didn't figure it out during my short stay. The bar, restaurant, and grill were lovely 28. Oktober 2014
Rated 4,0 out of 5,0 by excellent location and friendly staff. Stayed several time. I like the location next to yorkdale mall and enjoy the interior atrium space and friendly staff and delicious food and drinks. Highly recommended. However, I hope to see renovation efforts as the hotel needs to brush up. 25. Oktober 2014
Rated 5,0 out of 5,0 by Front entrance Love the hotel. My only issue is the walking gate to the mall requires the customer to walk in mud to the sidewalk. A simple brick or concrete patch will address this! 24. Oktober 2014
Rated 3,0 out of 5,0 by Poor help from front desk staff Overall a pleasant stay. Room was clean and quiet, beds comfortable. Perplexed as to lack of knowledge of front desk staff on Sunday morning (Oct 19th). I was trying to get downtown for the start of the TO Marathon. This is a LARGE event of 25,000 people with an early start of 8:45 am! Early that morning, around 7 am, I asked the fellow on duty about where to catch the subway downtown. He directed me to Yorkdale Mall--but did NOT indicate a) that the subway is on the FAR side of the mall or that b) the subway doesn't start til 9 on Sundays!!! I wasted 40 minutes of time racing over there and back, and could easily have missed the start. Would be helpful if staff had basic knowledge to help guests from out of town manage better. 24. Oktober 2014
Rated 5,0 out of 5,0 by Excellent Staff I enjoyed my stay at the Holiday Inn. The staff are extremely helpful and accommodating. 21. Oktober 2014
Rated 5,0 out of 5,0 by Outstanding The best Holiday Inn I have ever stayed at. Reasonable price, great service, and clean and comfortable rooms. This was my third time staying there. It was near everything I needed to get to and also very close to great shopping. Food was way better than expected also. 20. Oktober 2014
Rated 5,0 out of 5,0 by Second home Very good staff. Room is comfortable. A good second home. Also, its close to my Downsview office and very good shuttle service. 20. Oktober 2014
Rated 5,0 out of 5,0 by Restaurant and Food Services The Manager was very accommodating, however it appeared they were very understaffed and the food on the buffet had sat way too long, therefore the quality was not up to standards. 20. Oktober 2014
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