Rated 3.8 out of 5 by 58
Rated 5.0 out of 5.0 by jrwr Comfortable bed and Great Service from Staff
We were extremely impressed with how the staff handled a weather emergency and kept the guests calm and secure. I was also impressed with the friendliness and kindness of the wait staff in the restaurant and banquet area. Wonderful experience!
July 2, 2014
Rated 4.0 out of 5.0 by Dave1111111 Slept Well and the service was excellent.
The rooms were quiet. The room’s cleanliness was great. The friendly atmosphere of the staff made me feel good. The pool and game room was awl taking. Although I didn't use it, the appearance of it looked great. This was a great business trip but I can see this would be a nice place to have fun at too.
July 1, 2014
Rated 5.0 out of 5.0 by Rigel Great service
That there front desk staff sure do know how to take good care of them their guests! They's like some sort of happy family just there to treat ya like one of their own! Golly gee willikers!
June 24, 2014
Rated 2.0 out of 5.0 by DisappointedDon Outdated facility
My wife and I often stay at Holiday Express because we can expect quality. This was not the case with the Alexandria Inn. To begin with, we were on the second floor and there was no elevator. Meeting people descending the stairway while we were carrying luggage up was clumsy to say the least. The facility itself was outdated and dingy. Hallways smelled of smoke and the carpeting was worn, stained and appeared not to have been cleaned recently. The room carpeting was somewhat better but still below Holiday standards. We were also disappointed that there was no complimentary breakfast. We also stayed at the Holiday Express Inns in St. Cloud and Chanhassen, Minnesota on this trip. Their facilities far out shown the one in Alexandria.
June 23, 2014
Rated 5.0 out of 5.0 by bernadette73 Friendly employees and great family hotel.
We stayed here for the first time. We have 4 kids all under 12 and it was a great hotel for children. They have a pool, kiddie pool, game room, volley ball, basket ball court area. Our 12 year old son had fun throwing balls around with other children.
Room was clean, comfortable and spacious.
June 20, 2014
Rated 2.0 out of 5.0 by Jd423 Poorly managed
Attempted to check in at 2:30. I was told that the hotel was full the night before and my room was not clean. Attempted again at 3:30, 4:30, and 5:30. Finally got in at 7:00P.M!!
I explained to the front desk personnel that this was not a good way to treat a gold member. They just laughed it off. No discount, no comp. nothing.
June 13, 2014
Rated 2.0 out of 5.0 by Ypsilanti Out of date
This hotel is not very clean. It is damp and dingy as well. The outside has peeling paint and looks suspect and unattractive. The building is in need of an extensive updating.
The bed seemed clean, and was comfortable. The pool is great. Staff in the restaurant was great as well.
June 9, 2014
Rated 4.0 out of 5.0 by Pete357 Holiday Inn
This was the second time I stayed here. Good hotel, the only complaints I had was the internet would come hard to log on and become very slow. The other complaint was that you cannot open the door all the way for the bathroom making the bathroom extremely cramped. Other than that it is a good hotel and the restaurant is good.
June 9, 2014