Rated 3.6 out of 5 by 63
Rated 1.0 out of 5.0 by travelerRN Not up to par
This hotel is a poor example of the HI brand. As a person who spends many nights in hotels traveling as part of my job, this hotel was a let down. No elevator, stinky hallways, bubbling walls in stairwell and sticky handrail. The room that I stayed in (200) was stifling as they had not turned on the air prior to my check in and the furniture, which did look to be fairly new, had water stains (let's hope it was just water). The rooms on the south side of the hall where I was have no outside window. The bathroom was old and needed updating. The grout was discolored and the tile nasty. No sound proofing in the room so the sound of adults playing basketball in the indoor courtyard made it very difficult to rest. There is no complimentary breakfast or discount for guests, not even a buy one get one drink ticket for the lounge as most HI's would offer. The restaurant was dark, high priced and the food was poor. The staff was friendly and did their best. I was thankful I didn't have little kids to try to keep off the floors.
July 28, 2014
Rated 2.0 out of 5.0 by Ric_777 Poor value
I have stayed a nicer places for a lot less money. This Holiday Inn is not up to the standard that the hotel chain usually maintains.
July 24, 2014
Rated 1.0 out of 5.0 by noname10 room
unfortunately the room floor was damp. peeling paint in the bathroom and room itself. room smelled musty. definitely not a room worth 119-139 a nite. very disappointed
July 20, 2014
Rated 3.0 out of 5.0 by MomofPom Needs updating and Security
The staff at check in were very nice and helpful. Unfortunately the room and hallway had a musty smoke smell. The room was in need of updating and very small. The pet friendly room was on the second floor so we had to trudge down the long hall and down the steps to get outside. The pool area was very nice but was often filled with a crowd of baseball players who were whipping tennis balls all over the area which more than once scared off any small children who wanted to swim. The security just walked by and straightened chairs. During our 2 day stay our key cards were deactivated while we were out and had to go to desk to get new ones. This would not be so bad but with a dog, children and stuck outside in 90 degree heat in a parking lot (twice) was stressful. The second night was not very restful as there were people partying in the hallway going from room to room talking loudly and slamming doors. I thought it was overpriced compared to other hotels I've stayed in which were bigger, cleaner and had breakfast included.
July 16, 2014
Rated 4.0 out of 5.0 by hoganna Convenient and great value
Traveling across the country. This was a practical and convenient location. The staff was friendly and helpful. They made us feel comfortable. This location also had nice amenities for children. Although it was too late for us and we needed to sleep...there was indoor basketball, pool, air hockey, ping pong, etc.
For the first time IHG offered a teacher discount! This was AWESOME! I have asked before but this was a great bonus to my day!
July 11, 2014
Rated 5.0 out of 5.0 by jrwr Comfortable bed and Great Service from Staff
We were extremely impressed with how the staff handled a weather emergency and kept the guests calm and secure. I was also impressed with the friendliness and kindness of the wait staff in the restaurant and banquet area. Wonderful experience!
July 2, 2014
Rated 4.0 out of 5.0 by Dave1111111 Slept Well and the service was excellent.
The rooms were quiet. The room’s cleanliness was great. The friendly atmosphere of the staff made me feel good. The pool and game room was awl taking. Although I didn't use it, the appearance of it looked great. This was a great business trip but I can see this would be a nice place to have fun at too.
July 1, 2014
Rated 5.0 out of 5.0 by Rigel Great service
That there front desk staff sure do know how to take good care of them their guests! They's like some sort of happy family just there to treat ya like one of their own! Golly gee willikers!
June 24, 2014