Rated 3.9 out of 5 by 13
Rated 5.0 out of 5.0 by weasel Battery Charger Left Behind
I left my apple computer battery charger behind and after calling the hotel they said they had it and would send to me right away. It arrived nicely packaged. Saved me from having to buy a new one. Thanks to the holiday Inn staff.
May 7, 2013
Rated 5.0 out of 5.0 by RetiredPM Very enjoyable stay
Unplanned stay because of weather was very comfortable and nice.
Fast efficient and pleasant service from all of the staff. Very nice and comfortable room.
April 28, 2013
Rated 5.0 out of 5.0 by TheOneAndOnlyDave Comfortable with great atmosphere
My stay was for business and coming back to the hotel every night after long days out fighting my way through the blizzard conditions was very nice. The staff are friendly and accommodating and the room was comfortable.
I've been here twice now and both times were the same. Highly recommended.
March 26, 2013
Rated 4.0 out of 5.0 by Humphreys Good job by Lukas
Lukas was very accomodating and takes care of me and Mr. Dummer each time we stay.
March 25, 2013
Rated 5.0 out of 5.0 by Prine61 Excellent staff
This was not my first stay & the staff there is excellent,
including the staff at Ruby's Redeye Grill for the bar &
restaurant. Housekeeping was also exceptionally
friendly & nice. I'll look forward to my next stay.
March 24, 2013
Rated 2.0 out of 5.0 by KB31 needs alot of work
The roof was leaking everywhere right outside our room and in the upper pool, area stains in carpet and hair in shower
March 22, 2013
Rated 2.0 out of 5.0 by jscs122896 To Soft and the Linnens smell like Cigrette Smoke
If I am to come back to Alexendria I will not stay at this Property the whole Hotel smells like cigrette smoke and it makes the rooms smell. Not to good
March 5, 2013
Rated 3.0 out of 5.0 by Rancher Good service and room cleanliness
As much as I dislike complaining, but as it goes, without constructive feedback, improvement is not then recognized for action.
Carpets are dirty. I understand shoes track in much outdoor snow, moisture, etc. It doesn't take long for white socks to become dirty.
When I lifted the toilet seat to use the bathroom, I found the toilet full of waste. I turned the other way and quick flushed and ignored the situation. Bathroom appeared to have been cleaned and perhaps a final flush was forgotten. FYI
March 5, 2013