Rated 3.6 out of 5 by 67
Rated 3.0 out of 5.0 by On Biz Not the usual Holiday Inn experience
Received much better Holiday Inn service in other Holiday Inn hotels
December 7, 2014
Rated 2.0 out of 5.0 by gereksiz completely messed up
Your receptionist people need a total training on your system. They have no experience and understanding of your job and needed qualities of their job.
November 30, 2014
Rated 4.0 out of 5.0 Great service, great hotel.
I stayed here during a conference visit--third time at this hotel. Staff is extremely service-oriented and all small issues (from room service miscommunications to slow wifi) were dealt with promptly. They gave me a network cable and free high-speed internet login when the wifi signal did not reach my room.
Watch out for the high-priced room service and laundry--but they did get my clothes clean the same day.
P.S. The other conference attendees stayed in a local hotel downtown and were very dissatisfied with their rooms--the Holiday Inn, other than a few strange idiosyncrasies, is definitely up to the Western standards.
November 25, 2014
Rated 5.0 out of 5.0 by Ruslan_M Good service and cute room
I proved for myself that Holiday Inn Almaty is very good hotel. Quite comfortable room and fine breakfast. Recommend to stay for business and travel reasons.
November 18, 2014
Rated 1.0 out of 5.0 by jh90 Hotel is OK, dishonest staff
All facilities in the hotel were OK.
A staff recommendation put myself in a threatening situation, and completely ruined my experience staying at this hotel.
I do not recommend.
November 17, 2014
Rated 5.0 out of 5.0 by Mytar Everithyng Excellent
I reccomend this hotel for stay during vocation or business trip.
November 14, 2014
Rated 4.0 out of 5.0 by simple_traveler_73 Overall good stay
Overall good hotel, however internet service needs significant improvement
November 10, 2014
Rated 4.0 out of 5.0 STAY AT HOLIDAY INN
It was a vey good stay due to hospitality of staff. Breakfast was great. The staff was courteous and ready to resolve issues immediately.
November 2, 2014