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Rated 3.6 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Good service and cute room I proved for myself that Holiday Inn Almaty is very good hotel. Quite comfortable room and fine breakfast. Recommend to stay for business and travel reasons. November 18, 2014
Rated 1.0 out of 5.0 by Hotel is OK, dishonest staff All facilities in the hotel were OK. A staff recommendation put myself in a threatening situation, and completely ruined my experience staying at this hotel. I do not recommend. November 17, 2014
Rated 5.0 out of 5.0 by Everithyng Excellent I reccomend this hotel for stay during vocation or business trip. November 14, 2014
Rated 4.0 out of 5.0 by Overall good stay Overall good hotel, however internet service needs significant improvement November 10, 2014
Rated 4.0 out of 5.0 STAY AT HOLIDAY INN It was a vey good stay due to hospitality of staff. Breakfast was great. The staff was courteous and ready to resolve issues immediately. November 2, 2014
Rated 2.0 out of 5.0 by Worst Hospitality and Food They don't have welcome greeting and baggage pull off upon the arrival. Also their Restaurant is a complete mess, they don't even care of the timely clean of tables, don't even check the empty food in the buffet zone during the breakfast. And the worst part is the early check in and late check out for which you need to pay even for the day for which you are not staying. the room temperature cannot be changed, only in hot mode. and the AC-Duct seems to be polluted (In picture attached) October 30, 2014
Rated 4.0 out of 5.0 by Confortable Stay Stayed two weeks during my teaching term at Al Farabi University. It is clean and confortable with decent breakfast. Free internet (not very reliable though) andconvenient location close enough to the university. However I did not like the following: -staff, especially should be more friendly and helpful to the customer, please smile! -The foo dand drinks are over priced in the hotel especially when considered the local market prices House keepers like to change your order in your room with their own preferences. It may be difficult to find your bags or coat! But overall İt was a nice stay and I will come back October 22, 2014
Rated 5.0 out of 5.0 by Short Business Trip - great stay My flight to Almaty was delayed and I arrived at 11:30pm.The front desk staff were very friendly and professional and checked me in quickly. The bellboy took my suitcases from the taxi directly to my room. Breakfast was delicious with many options. I had all-day meetings at InterContinental Hotel, which was only a 4-minute walk from the Holiday Inn. The only issue that I had was with the internet, as they were resetting their server and it took a few hours for the Wi-Fi to properly connect. I would stay at this hotel again, as it's the most reasonably priced for that area. October 21, 2014
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