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Rated 3.7 out of 5 by 139 reviewers.
Rated 3.0 out of 5.0 by Almaty - oct 15 ottima qualità - prezzo più caro rispetto agli standard europei October 4, 2015
Rated 3.0 out of 5.0 by Looks good but many problems The strange room service policy, attitude of some staff members and the extreme heat I experienced in my room caused an overall negative experience at the Holiday Inn. Everything was clean and appeared normal but this Holiday Inn is far lower in quality than those I have stayed at in other countries. October 4, 2015
Rated 3.0 out of 5.0 by Average Charge for arriving early was exploitative. I was charged an additional 50% of a full night for arriving at 6:30am and just wanted a shower. October 3, 2015
Rated 4.0 out of 5.0 by Vaggio di lavoro ad Almaty Buona sistemazione per un soggiorno ad Almaty. Zona centrale della città, facilmente raggiungibile dall'aeroporto. September 29, 2015
Rated 3.0 out of 5.0 by Helpful staff I think the cost of stay is way high for a hotel in Almaty comparing to the other hotels around the world. I can understand the cost in the country but I belive the cost could be redcued at least to some point. September 28, 2015
Rated 2.0 out of 5.0 by Courteous staff; weak internet; mediocre food and location Title sums it up. I had to walk over to another hotel nearby to eat dinners and access Whatsapp for texting on my iPhone since the wifi at the Holiday Inn wouldn't support this. September 26, 2015
Rated 1.0 out of 5.0 by не советую Уважаемые представители гостиницы, я бывал во многих гостиницах вашей сети, но в этот раз сервис был на самом низком уровне: попросил номер для некурящих, но почему то по вечерам в номере чувствов��лся запах дыма табака. Абсолютная неразбериха с расчетами, которая привела к снятию с карты сотрудника, который организовывал бронирование, денежных средств. Когда мне понадобилась батарейка АА в мышку, я спустился на ресепшен и спросил где я могу взять такую батарейку – мне сказали, что я должен выйти из гостиницы, перейти дорогу и пойти на заправочную станцию, и там, может быть мне удастся купить эту батарейку. Неужели тех денег которые я оплатил за проживание (почти 200 тыс тенге) не достаточно для того что бы просто дать эту копеечную батарейку на ресепшене? Ко всему вышеперечисленному после выезда из отеля мне пришло письмо, в котором меня просили ��платить энергетический напиток минибара, который я не пил, даже не открывал минибар! Я крайне недоволен последним проживанием в вашей гостинице. September 21, 2015
Rated 2.0 out of 5.0 by Let down in Almaty While the staff were ok with a few exceptions, the room left a lot be desired. Upon checkin, I learned that wifi was broken with an unknown ETA as to when it would be fixed. I was pleased to be told that I was getting a room upgrade but when I got to the room I saw that there were numerous stains on the carpet and that there was some waste on the floor. Also, it was clear that the space underneath the bed had probably never been vacuumed as it was thick with dust. When I went to take a shower, the water was rust colored for several minutes before it started to run clear and even after this there was some occasional black sediment from both the shower and sink. Upon checkout I arranged a hotel operated taxi but the front staff could not give me exact change for the fixed fare. When I arrived at the destination the cab driver also could not give the appropriate change. September 14, 2015
  • 2015-10-06T12:06:38.650-05:00
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