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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 353 reviews
81%
Recommend This Property

Ratings Breakdown

353reviews

  • 5 Stars
    131
  • 4 Stars
    138
  • 3 Stars
    41
  • 2 Stars
    22
  • 1 Stars
    21

Average business hotel

By

July 17, 2017

club

As in the title - no less, no more.
When asking for a room, make sure to have one on the upper floors for the stunning mountain view. The lower floors have no views.

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设备陈旧,床垫太软

By

July 14, 2017

房间很小,然后过了下午两点基本房间就没人打扫,房间的床太软,睡得腰疼。公司的协议酒店,不然也不会来住,跟国内的假日品牌比起来查差的太多了。

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Typical hotel nice

By

July 12, 2017

club

Front office staff,by the name of Ali,very helpful and tried his best to accommodate our request and query.

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Отличное обслуживание!

By

July 12, 2017

club

Прекрасный отель! Учитывая, что в период моего пребывания в городе Алматы было очень жарко, благодаря Вашему отелю я это не почувствовала, было комфортно и что важно для меня чисто и спокойно! Вежливый персонал, ну, а Вашим завтракам просто респект!!! Спасибо!

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Keine Anerkennung meines Gold Member Status

By

July 11, 2017

Leider war es nicht möglich mich in einen höheren Etage einzuquatieren obwohl ich 18 Nächte im Hotel übernachtet habe.
Ich denke es sollte möglich sein innerhalb dieser Zeit von 18 Nächten ein anderes Zimmer auf einer anderen Etage als die 3. Etage als Gold Member Mitglied zu bekommen.

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Relaxing stay

By

July 09, 2017

platinumelite

Modern Hotel, well located in Almaty.
Rooms are clean and comfortable

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床铺舒服,员工可以再积极一点

By

July 08, 2017

club

床铺舒服,员工可以再积极一点,酒店没有游泳池是最大的憾事。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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Удобная кровать и отличное обслуживание

By

July 04, 2017

Очень удобная кровать и очень хорошее обслуживание И так далее. И очень долгая анкета.

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Ok, but certainly...

By

July 02, 2017

club

... far from anything special. Many inconsistencies from food, to room cleaning to communication.

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Отличное обслуживание

By

July 02, 2017

club

Поскольку это была деловая поездка, то важными элементами при подготовке к ней были - удобное расположение отеля, удобство и простота бронирования номера, общий уровень и уровень цен.
А затем уже мы увидели реальный уровень отеля, ощутили качество обслуживания и другие детали.

Общая оценка - отлично.

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Business trip Almaty

By

July 01, 2017

club

Great hotel, clean, nice size large room with mini bar and tea coffee machine. Comfortable beds, friendly helpful staff, quick laundry service, high speed wifi !!
Stands out as better than some other Holiday Inns.

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Отличное обслуживание

By

July 01, 2017

club

Очень понравился профессионализм персонала и вкусное, разнообразное меню ресторана

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