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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 359 reviews
81%
Recommend This Property

Ratings Breakdown

359reviews

  • 5 Stars
    132
  • 4 Stars
    142
  • 3 Stars
    42
  • 2 Stars
    22
  • 1 Stars
    21

Nice hotel.

By

24 July 2017

Nice hotel in good location. Within easy walking distance of city centre. Rooms are clean and comfortable. Most staff speak English and all of the staff are friendly and welcoming. Breakfast is ok but if you had the time you could probably get better value eating out. There is a bar with local draught beer, wine and spirits. Dinners are fine.

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Excellent breakfast

By

24 July 2017

club

Good value for money; excellent breakfast; friendly and helpful staff,

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Hotel moyen sans surprise

By

24 July 2017

platinumelite

Bon rapport qualité prix ce qui ne dispense pas du minimum attendu de cet hotel.
Un personnel courtois, mais qui oublie petit à petit que le client habituel reste malgré tout un client.

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Хороший отель для командировок.

By

23 July 2017

Приятный отель в центре города, если вам не нужен бассейн/сауна. Завтраки хорошие, за исключением сосисок - они очень не вкусные. Ужины достаточно дорогие, поэтому лучше пойти в рестораны рядом с отелем. Если вам не нравятся искусственные подушки, можете попросить перьевую. Персоналу - 5 баллов.

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Comfortable bed

By

23 July 2017

platinumelite

I had a nice and relaxing stay.
Only small issue is with the wind that was quite noisy in the top floor which was whistling with Windows. Luckily it stopped.

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Almaty - good value

By

21 July 2017

club

The hotel is a good place in Almaty. Clean and friendly.

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Average business hotel

By

17 July 2017

club

As in the title - no less, no more.
When asking for a room, make sure to have one on the upper floors for the stunning mountain view. The lower floors have no views.

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设备陈旧,床垫太软

By

14 July 2017

房间很小,然后过了下午两点基本房间就没人打扫,房间的床太软,睡得腰疼。公司的协议酒店,不然也不会来住,跟国内的假日品牌比起来查差的太多了。

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Typical hotel nice

By

12 July 2017

club

Front office staff,by the name of Ali,very helpful and tried his best to accommodate our request and query.

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Отличное обслуживание!

By

12 July 2017

club

Прекрасный отель! Учитывая, что в период моего пребывания в городе Алматы было очень жарко, благодаря Вашему отелю я это не почувствовала, было комфортно и что важно для меня чисто и спокойно! Вежливый персонал, ну, а Вашим завтракам просто респект!!! Спасибо!

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Keine Anerkennung meines Gold Member Status

By

11 July 2017

Leider war es nicht möglich mich in einen höheren Etage einzuquatieren obwohl ich 18 Nächte im Hotel übernachtet habe.
Ich denke es sollte möglich sein innerhalb dieser Zeit von 18 Nächten ein anderes Zimmer auf einer anderen Etage als die 3. Etage als Gold Member Mitglied zu bekommen.

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Relaxing stay

By

09 July 2017

platinumelite

Modern Hotel, well located in Almaty.
Rooms are clean and comfortable

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