Rated 4.5 out of 5 by 90
Rated 5.0 out of 5.0 by Beth0211 Outstanding customer service
We stayed at the Holiday Inn Amarillo West Medical Center on a recent trip to Texas. Stopped there on the way down and again on the way back a week later. I love that Sam at the front desk recognized us right away when we came back! She is the perfect person to have behind the front desk of ANY hotel. On our first night there an entire football team was stranded there due to the ice storm. There had to be 10 high school kids at the desk when we arrived and she very graciously and efficiently handled all of them (with a smile :-) and was checking us in before we knew it. Beautiful decor in the hotel and a great value. Right off the freeway, so easy to get on the road the next day. We will be back.
December 4, 2013
Rated 4.0 out of 5.0 by sdwhen awesome room
VEry clean. Nice staff. Rom was more than expected. Especially for a suite.
December 4, 2013
Rated 5.0 out of 5.0 by VBCoach Large Group Travel
We were part of a large group and the staff did an amazing job of making sure they were able to accommodate our needs to the best of their ability.
Check-in, check-out, and breakfasts were as easy as anywhere else we've stayed.
The hotel has all the amenities that groups or individuals would need.
We will without a doubt be staying here on all future trips to Amarillo.
November 27, 2013
Rated 5.0 out of 5.0 by Shivy Friendly Staff
Stayed here one night as a halfway point on a road trip. Staff was extremely friendly and helpful. Recommended some dining options and it was perfect. Room was very cute. Whole hotel was very cool with modern decorations but still a 'cowboy' theme. Texas shaped waffle maker in the morning was really neat.
November 23, 2013
Rated 5.0 out of 5.0 by WWCowboys Outstanding Staff
We used to stay at a former top rated hotel (number 1) for many years, but they let it run down and is now not even rated by "trip
advisor" out of 66 hotels in Amarillo. After visiting with Chris, the
manager, we moved here this year for the WRCA finals. We also brought some family and members of a ranch that qualified
for the finals. In all 8 or 9 rooms for 3 nights. The switch was well worth it ! Without exception, everyone on staff, from front desk to restaurant to bar to maid service, was extremely friendly and more than happy to help in any way possible. Our rooms were great ! Clean, comfortable and the beds were outstanding.
At my age, that is one of the most important criteria ! We have already made reservations for the Amarillo Farm Show in December. Trip Advisor rates this property at 3 out of 66. The only reason its not # 1 is that 1 and 2 are newer. Obviously, they
haven't stayed there !
November 22, 2013
Rated 5.0 out of 5.0 by 505Sundowner Very clean and friendly staff
This location is very clean with professional and friendly staff. We have chosen this location for 3 years in a row for an annual event. We have been very pleased each time. Looking forward to next year!
November 15, 2013
Rated 5.0 out of 5.0 by KeikoCat Big-city ambience & amenities, small-town appeal
If you arrived at this location blindfolded and didn't know you were in Amarillo, Texas, you'd swear you were at a sophisticated urban business hotel, with all the decor touches and amenities you'd expect for four times the price. The bar and full-service restaurant are draws for professionals, while the well-arranged indoor pool and spa (with slide and kiddie pool) appeal to children of all ages. Even the room color schemes, lighting, bedding, and bath bespeak top quality -- but are warm and welcoming, in a convenient location just far enough from I-40 traffic to be quiet and restful. If you're not dining in, plan on dinner at the Plaza Mexican Restaurant, a block away, or the newly renovated Hoffbrau Steal House.
November 11, 2013
Rated 5.0 out of 5.0 by cpjack Great Stay-Cation
We booked this hotel due to the pool for our two 5 year olds to have a swimming weekend for their birthday. The staff was very kind, and after a pizza party early that afternoon, we ate at the hotel restaurant, which was awesome. The food was really good and very reasonably priced. Also, they had awesome happy our specials and we were able to catch the Texas Tech game on a huge television in the bar area. The room was nice, but the pool is GREAT! There is a water slide, a "baby" pool, and fountains that spray into the pool. The flooring in the pool area is the only thing that is not desirable, it was coming up and hurt their feet, but nothing some flip flops wouldn't fix. Overall, it was a great weekend.
November 7, 2013