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Rated 4.5 out of 5 by 174 reviewers.
Rated 1.0 out of 5.0 by Smokey Room in in non-smoking hotel Upon arrival and opening the door - the room smelled like smoke. The night manager was very nice and sprayed something in the room- which worked for like an hour. Every time the window unit came on - it blew cold smoke air about. Very uncomfortable for two adults and two small children trying to just get a good nights sleep to break up a long vacation drive home. I again mentioned to the AM clerk upon check out and she just stared at me and said "I'm Sorry". Never a mention of doing something about it, partial credit, moving rooms, something, anything. Unacceptable with the amount of choices to be had. We chose this as it had a pool with a slide for the kids to get their energy out mid drive. We were able to swim for about 10 minutes before 4 teenagers came and repeatedly went off the slide. It is a small pool and it became so wavy (as they were too big to be doing so in my opinion - especially one after the other) that it became to "rough water"s for my kids to swim. My youngest was upset. Another family with small children also left the pool. Could not wait to leave. August 16, 2014
Rated 5.0 out of 5.0 by Great management This hotel has great managent and it shows by their acting attitude and attention to the smallest detail. Absolutely a must stay at property while in Amarillo. As one patron put it, this is the best hotel in Amarillo. August 12, 2014
Rated 5.0 out of 5.0 by Welcoming Feeling The staff was great and the place was packed. The bar was so good even some of the locals that live in the area were there. The whole place was clean and friendly. August 12, 2014
Rated 5.0 out of 5.0 by excellant for business events The hotel was outstanding. The staff awsome. Our business meeting vvas very good. We shall return, thanks to the staff and profeciency from beginning to end of our stay. August 10, 2014
Rated 5.0 out of 5.0 by Great Hotel! I stay in a lot of Holiday Inns around the county and this has to be one of the best! Journi, at the front desk was extremely nice upon my check-in. The room was fantastic! Nice decor and amenities. I definitely wish more properties were this nice. This hotel is a credit to the chain. August 9, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Will stay there again and recommend to others. Clean and comfortable August 5, 2014
Rated 5.0 out of 5.0 by Very comfy hotel I would stay here over and over again. The room was very clean and comfortable. August 5, 2014
Rated 5.0 out of 5.0 by They Care From the check in to the check out every employee I saw smiled at me and greeted me! The location is perfect, as my friend and I walk over to the movies next door. The room was clean and relaxing The breakfast had so many options it was hard to choose from. The waiter was so nice and friendly. I even got to meet the GM at breakfast as he greeted me and asked about my stay. I will continue to return there. August 5, 2014
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