Rated 4.4 out of 5 by 331
Rated 4.0 out of 5.0 by sjs615 room cleanli
Housekeeping was very late every day. They showed up between 6:00 and 8:00 pm each day. I had settled in for the night and turned them away, due to the fact that I had settled in for the night.
March 30, 2015
Rated 3.0 out of 5.0 by Day2 Check in mix ups
We had reservations made in advance, but when we arrived at the hotel at 7pm, we were told that laundry was behind and that our room wasn't ready because there wasn't any clean pillowcases or towels. We were offered another room with 2 queen beds instead, but when we went in the room someone else was already occupying it and was still in there. Awkward! The only compensation was $15 off the price of the room. Once in our room it was clean and comfortable. Breakfast was good and breakfast staff was very friendly!
March 28, 2015
Rated 2.0 out of 5.0 by Mwhydub Pool
One of the reasons we decided to stay at this place was because of the advertised pool and slide. When we got there, our kids were devastated that the waterside was not open. We later found out that it is only open on the weekends, but that is not stated anywhere on the website. This was our spring break trip, and I feel that it is poor customer service to not address this
March 28, 2015
Rated 3.0 out of 5.0 by Lloyd432 -
There was construction around the hotel (on a different property) that shared a driveway with the hotel. If I had known this before booking, I would have stayed somewhere else. Probably the Holiday Inn Express a block away.
The internet was either unable to connect or extremely slow (had issues loading simple web pages). Completely gave up after 30 mins of having issues. Did not contact staff regarding this as it was not worth the effort.
Overall with as many choices for hotels in the area, I would look someplace else to stay.
March 26, 2015
Rated 4.0 out of 5.0 by ckmomma Great pool but no WiFi
Love the pool and real breakfast. Never could get the WiFi to connect. Also several family channels on the TV were disabled (Disney, ABC Family.)
We've stayed here multiple times and will definitely be back.
March 25, 2015
Rated 5.0 out of 5.0 by Dianis51 Great service
Great services overall, I will be traveling to Amarillo frequently in for the remainder of this moth and most of next month. I will be staying stay there for my next travel during the next 6 months. You have made my trip away from home very pleasant I look forward to my next stay. It was a very comfortable place to work and relax. Thank you
March 24, 2015
Rated 5.0 out of 5.0 by bkg99 Excellent hotel
We were very pleased with our stay at this hotel. The lobby is beautiful and we all were impressed with the room. We plan to return in the future.
March 24, 2015
Rated 5.0 out of 5.0 by TXCO Holiday Inn - Amarillo Medical Center
Great hotel!! Clean throughout. Friendly staff. No issues during several stays here. Convenient to interstate, with multiple dining choices near the hotel if you wish to go out for a meal. If not, the food is great on site. Welcoming bar area for a relaxing drink and friendly visit with family or businees discussions.
March 23, 2015