Rated 4.3 out of 5 by 417
Rated 5.0 out of 5.0 by JB/BB great stay
It was a very comfortable stay. Halfway between Austin and Colorado and just what we needed. Quality of room and beds was excellent' The breakfast was excellent, even though we were competing with a Route 66 bus tour. The staff at the desk and in the breakfast room went beyond to serve - thanks.
October 5, 2015
Rated 5.0 out of 5.0 by Mike R 11 Holiday Inn maintaining the experience
Holiday Inn Amarillo West Medical Center was a very pleasant surprise in our travel across the USA.
We were given the VIP treatment the moment we met the desk clerk, DAWN. Dawn made our stay exceptional enjoyable. The moment we drove in the entrance to the time we left the next morning we were relaxed and refreshed to continue our trip from the West Coast to our new house in Kentucky.
Thanks Holiday Inn for maintaining the high bar standard for travelers to know and expect from Holiday Inn.
October 1, 2015
Rated 2.0 out of 5.0 by JDMoll27 Not good this time
The staff working at the front desk could care less about any of the people staying there. I asked several times to fix the TV and the ice box in my room. Every time I asked the lady at the front desk would say we will take care of them. Never did anyone make any effort to fix or replace any of them. I truly believe no one at the front desk cares about the people who stay there.
September 30, 2015