Rated 4.7 out of 5 by 153
Rated 4.0 out of 5.0 by Magster41 Room with a view
Although an older property this Holiday Inn is kept very clean and the updates are great. Rooms were very clean and bed very comfy. We had a view of the hills and it was beautiful. Ladies at front desk were very nice, great upbeat attitudes! Breakfast was okay, a little rubbery; however coffee was fabulous! Will definitely stay again!
August 10, 2013
Rated 5.0 out of 5.0 by Benco Beautiful hotel
Not your typical Holiday Inn, but rather a neat mountain lodge, tucked up in the Smokies with beautiful views. Great walking path added to the property in the back. Guest service surpurb and the restaurant food was great, both at breakfast and dinner. We will be back!
August 9, 2013
Rated 5.0 out of 5.0 by Animalfriendly friendly and helpful staff at every level
From the maintenance gentleman who came to the pool to tell me that my 91 year old mother was looking for me to the desk agent (Sam) who changed the location of our room to better accomodate my mother the staff was wonderful. The coffee in the lobby and the cozy feel of the lobby also made our stay wonderful as always. It was nice to see Sam who always greets us by name and makes us feel like famuly.
August 3, 2013
Rated 4.0 out of 5.0 by Lacy Comfortable
The bed was excellent. I often find beds sag or slop to the more frequent side used. This did not and it was the right firmness for me.
I also really liked the extra electrical outlets on the night stand. I sleep using a CPAP machine and not having to move furniture or use an extension cord was greatly appreciated.
The WiFi was good too. Usable in the meeting rooms as well which isn't always the case. Well done.
The only reason I didn't give a 5 was the bathroom. Although good, it lacked enough counter space to put my train case there with room around the sink. I prefer a bigger vanity area.
August 3, 2013
Rated 5.0 out of 5.0 by suebee102 Nice, quiet air conditioners
After ten days on the road in various hotels, it was truly a pleasure to stay at this Holiday Inn with air conditioning that not only worked well, but was quiet! This is a very nice HI property and we look forward to staying there on our next trip to Asheville.
July 31, 2013
Rated 5.0 out of 5.0 by wpbriggs1 Great treatment and comfort
This is the best H.I. I have ever stayed at and it was a dog welcome hotel. Everyone there were concerned about my experience at their H.I. Thanks
July 27, 2013
Rated 4.0 out of 5.0 by William8463 Nice staff, needs some remodeling
I was disappointed when I had to book an extra night and the manger gave me a better rate than I booked thru your 800 number. Please explain! Thanks
July 23, 2013
Rated 5.0 out of 5.0 by skunker Great Service
The staff throughout the Hotel were friendly and very attentive. The wait staff in the Big Owl were excellent! This was our second stay and it was more enjoyable than the first.
July 11, 2013
Rated 5.0 out of 5.0 by SHEILAZBOY Nice place if you don't need to be downtown.
Nice place if you don't need to be downtown. Beds were comfortable and fridge and microwave are nice plusses.
July 11, 2013
Rated 5.0 out of 5.0 by Benco Not your typical Holiday Inn!!!
What a joy to find a pet friendly hotel with such great amenities . The restaurant was excellent-good food and service at breakfast and dinner. The outside patio is perfect for dining amongst beautifully landscaped grounds. The new walking path at the rear of the property is beautiful and our dog really enjoyed the area. The pool area is wonderful with majestic views of the Smokies.
Never seen a friendlier front desk staff who were able to recommend many things to do in Asheville.
Will always plan to stay in this unique "lodge" when in Asheville.
July 10, 2013
Rated 5.0 out of 5.0 by Mallards57 Outstanding Restaurant
After a long day's travel, we were pleasantky surprised to find the high quality of food and service. The room and staff were also outstanding, and we will certainly stay here again when in the Asheville area.
July 9, 2013
Rated 4.0 out of 5.0 by Greg59 Asheville Holiday Inn
Greeted by staff and the hotel is very nice. Rooms and lobby look really good. Staff is great. AC in room had to be set at 66 in order to cool the room down to about 72. Room goes from cold to hot quickly and fan runs in bathroom constantly - pretty noisy.
July 8, 2013
Rated 5.0 out of 5.0 by willy100 5 star Recommendation
The 1st week of July we stayed here last year 2012, and again this year 2013. We really liked our room, the mountain view, the service, the dining/lounge/patio, and the landscaping is beautiful. One of the best motels in the Asheville area. We will stay here again next year 2014. For sure a 5 star recommendation. Thank you.
July 7, 2013
Rated 5.0 out of 5.0 by LSPM Friendly Staff
Everyone was so friendly. The hotel let us check in early which was needed after a long day of travel. Pet friendly! Restaurant was Great! Perfect location for Black Mountain and Blue Ridge Pkwy
July 7, 2013
Rated 5.0 out of 5.0 by MikeM275 Great Facility, Staff, and Location
Friendly and professional staff all around. Great and pleasant experience. Check out The Big Owl for a relaxing meal or drinks and super and friendly service. Great location for Billy Graham's The Cove if you are staying between events. Biltmore Estate is close and is a must see. The Folk Art is Center is real close too and is very interesting.
July 4, 2013
Rated 5.0 out of 5.0 by SS1SF Unbelivable Experiece! Must stay here to believe it!
This hotel was the best service hotel of Holiday Inn's I have ever stepped foot in. The hotel decor to the cleanliness of this holiday inn was impressive! If you don't come out of this hotel saying I will be back if I'm ever back in the area I would be stunned! My entire family was satisfied with our stay! I will not stay anywhere else when in Ashville, NC! THANK YOU to the staff at the Holiday Inn!
July 4, 2013
Rated 5.0 out of 5.0 by Velo Great Restaurant and service
We have stayed here 3 times and look forward to the next,
Staff is wonderful and the restaurant is better than most.
July 4, 2013
Rated 5.0 out of 5.0 by Carrie0024 Best Holiday Inn Experience EVER
What a surprise! This hotel has it all. Updated, comfortable rooms. Beautiful, welcoming lobby. Decent value. Excellent HOT breakfast bar. Beautiful pool area. We were greeted by super-friendly staff. All this and the hotel is tucked away just off the interstate which makes it super easy to tour around and visit the different areas of Asheville. Will definitely stay here again.
June 27, 2013
Rated 4.0 out of 5.0 by Tr1n1man Good country ambience hotel
This hotel was very well decorated, definitely made you feel you were in NC. The in-house restaurant served good food, and the staff was friendly. It was also the best value when compared to other hotels in the same area.
The hotel would have easily gotten 5 stars, had it not been for some maintenance work on the roof that was taking place on Saturday morning. Having arrived at 2am, we did not expect to hear repetitive hammering above our heads early (9am) on a weekend. This work probably could have scheduled a bit better with the customer in mind.
Outside of that, we would definitely recommend this hotel.
June 24, 2013
Rated 5.0 out of 5.0 by LMBMotorcycle Overall Experience
The hotel was fantastic. The staff went out of there way from getting more hangers, to hooking up the hose so we could wash our motorcycles. They were all very friendly & helpful. Betty is an exceptional employee, from arranging all are rooms together to helping serve the food in the restaurant, to just talking and kidding around with all of us. Our group thought she was awesome. Hotel was very clean, breakfast was great, and loved it that it was pet friendly.
June 23, 2013
Rated 4.0 out of 5.0 by Oakie Always Stay-- Great Resturant
I really love the trout at the resturant and the staff are the nicest of any of the places I stay. They recognize me and tell me "welcome back", always give me a free bottle of water, and are always upbeat and happy; and they ask you if you prefer a certain room--I always like to stay on the first floor--as I don't like elevators.
It is hard to get the heat/ac unit to maintain a perfecttemperature--which I find is true with all of those wall units.
Biggest complaint I have is not having a refrigerator in the room; you never know if you will get one or not; and I really like to have one to keep my drinks cold.
By the way, they have the best free breakfast of all the Holiday Inn's I have stayed in, which is a lot.
June 22, 2013
Rated 5.0 out of 5.0 by EFG2 Nice place
AC was a little inconsistent but overall i would highly recommenc
June 21, 2013
Rated 5.0 out of 5.0 by EddieS One of the best motels for the price - ever
Staff was excellent, rooms great, food good, price really great, and pet friendly also. Heck of stay and would gladly stay again - Thank you,
June 14, 2013
Rated 5.0 out of 5.0 by cbyrd12 Very nice stay!
We stayed here for my son's wedding which was at a Wedding Venue close by. There were about 50 members of our family staying at this hotel. Our room was clean, the bed was comfortable, the breakfast buffet was very tastful, and the service was very good. Those who used the pool had a very nice time. It was large and clean. We would stay here again when in the area.
June 13, 2013
Rated 5.0 out of 5.0 by BMiller Nice Place to stay
We stay at Holiday Inn Hotels all the time and I must say that this hotel was one of the best one's. The rooms were very clean and the hotel was very nicely appointed. As for the buffet breakfast.... all I can say is WOW. The food was excellent and the staff working the buffet area were all very nice and polite and kept the area well stocked. Thanks!
June 9, 2013
Rated 5.0 out of 5.0 by ncfire Excellent
Staff very helpful and friendly. Room was exceptionally clean and comfortable. A/C was a little loud but did not hinder sleep. On a scale of 1 to 10 this place was an easy 9.5.
June 7, 2013
Rated 5.0 out of 5.0 by Thelolipop Great place to stay
We were welcomed graciously and given our room immediately. Room was clean, linen clean and bed comfy. Breakfast was good and plentiful even tho we didn't get up early. Would recommend this hotel for everyone.
June 5, 2013
Rated 5.0 out of 5.0 by MLE21 Would Highly Recommend
We had a wonderful stay. The staff is very friendly and helpful. Big Owl's was great- had dinner there and breakfast every morning. Very nice rooms, comfortable bed...Great Place! Will stay again if we are ever in the area!
May 28, 2013
Rated 5.0 out of 5.0 by 4dtonka Excellent Customer Service
We arrived drenched from a motorcycle ride that ran late into the night and we were tired and worn down. The staff greeted us with excellent customer service. We requested rooms on the first floor and asked if we could park our bikes at the front door and without hesitation they said that would not be a problem. The next morning we were fixing to head out and they came out and stopped us due to a bad storm heading our way. They were watching the radar as we were packing the bikes and they said they didn't want us to get caught in the storm. They invited us back into the lobby in order to wait out the quick passing storm. I would definitely stay at this location again and would recommend to anyone heading to the area to do the same. Thank you.
May 28, 2013
Rated 5.0 out of 5.0 by Millionaire delightful...!
Just DELIGHTFUL....! you will enjoy the location... the front desk staff was very helpful... you'll find the rooms clean and everything in working order... simply put... delightful..!
May 24, 2013