Rated 4.6 out of 5 by 687
Rated 4.0 out of 5.0 by Adv02 Very attentive and friendly staff.
Hotel public areas were in major disarray due to a major remodeling , but my stay was enjoyable and the staff were great.
April 26, 2016
Rated 4.0 out of 5.0 by 53hoops Very nice hotel
Visiting Biltmore and this hotel was very convenient for going there. It was undergoing renovation so there were some issues at the front of the building, lobby and hallways but our room was already re-done and very nice. Elevator was a little slow but overall everything was good under the circumstances. Staff was VERY friendly and awesome.
April 19, 2016
Rated 3.0 out of 5.0 by bageddy Disappointing experience
Understandably the hotel is having construction done but the hall my room was on was dingy and the carpet was badly stained. I am not a complainer so I chose to shorten my stay in this hotel to one night. The check in staff was not very friendly and under the circumstances a friendly greeting goes a long way. Being placed at the end of a dingy hallway overlooking construction site and highway was the topping on the cake. I really had trouble sleeping that night.
April 18, 2016
Rated 4.0 out of 5.0 by cynthiav Nice place to stay in Asheville
The hotel is currently being renovated, however, the staff are working very hard to make everyone's stay pleasant.
April 18, 2016
Rated 4.0 out of 5.0 by DWade918 Pet Friendly
Although I did not have my dogs with me, this is clearly the most pet friendly hotel I have ever seen.
April 17, 2016
Rated 5.0 out of 5.0 by jo777777 Great hotel
During our stay, they were still in the renovation mode. That being said, when my wife checked in (before I arrived), 3 staff helped her with the bags up to the 4th floor since the elevator didn't work. The staff went out of their way to help. Aside from the work on improvements to the property, our stay was great. Clean room, comfortable bed, clean bathroom. I'm sure when the renovations are done it will look even better! BTW - no issues with their renovation project in terms of our comfort and use of the property. We did not swim or use anything but the room for the two nights we stayed here.
April 16, 2016
Rated 5.0 out of 5.0 by Sid in Aiken Asheville Biltmore East Holiday Inn
Great hotel and staff, wonderful breakfast, attractive hotel. Thanks for the stay
April 12, 2016
Rated 5.0 out of 5.0 by nobbbb Great place to stay for business
Had a good stay at this hotel. easy check in, fast checkout. reliable internet, good tv selection
April 11, 2016