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Rated 3.8 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff The staff at this hotel are wonderful. They were very attentive and friendly and when I did have a small issue they fixed it quickly and above the expectation. October 17, 2014
Rated 5.0 out of 5.0 by The Capital The staff is by far the biggest asset. The location is convenient, the all around view is good, and the restaurant is good. The hotel is showing a little wear, but still an outstanding property. October 16, 2014
Rated 5.0 out of 5.0 by Will always come back Staff was amazing and very nice. Thank you all very much October 15, 2014
Rated 3.0 out of 5.0 by Relativ zentrumsnahes Hotel direkt an einer Interstate Ich habe das Hotel im Rahmen einer Dienstreise für 5 Übernachtungen genutzt. Man kann vom Hotel aus in gut 10-15 min nach Downtown Austin laufen. In ca. 5 Gehminuten Entfernung befindet sich die Rainey Street, mit kleinen Bars/Restaurants. Das Engagement des Servicepersonals, vor allem im Restaurant- und im Shuttelservicebereich, waren sehr gut. Fitnessraum und Poolbereich sind von der Aktualität und Raumaufteilung mittelmäßig. Es gibt im Fitnessbereich eine breite Auswahl an Hanteln, leider ist die Nutzung bei einer sehr niedrigen Deckenhöhe sehr stark eingeschränkt. Die Reinlichkeit der Flure war mangelhaft, in den Fluren und Zimmern hat es sehr muffig gerochen. Die Klimaanlagen in den Zimmern waren nicht regulierbar, die Bettbezüge bei der Ankunft fleckig. Die Armaturenbezeichnung an der Dusche im Badezimmer funktionierte leider genau entgegengesetzt der Aufschrift. Außerdem musste ich durch andere Gäste von bestimmten Serviceleistungen, wie z.B. einem Shuttelservice erfahren, das wurde mir vom Personal an der Rezeption leider vorenthalten. Dieses Hotel ist aus meinen Erfahrungen mit anderen europäischen Hotels der gleichen Kategorie als schlecht einzustufen und mit Übernachtungspreisen im dreistelligen Dollar Bereich ohne Frühstück meiner Meinung nach überteuert. October 14, 2014
Rated 4.0 out of 5.0 by Great Service. Nice comfy rooms and the staff were great. The shuttles t the convention center and airport are really great, October 13, 2014
Rated 5.0 out of 5.0 by Loved the View of Towne lake! Love this hotel. I have stayed here off and on for the past 30 years. Its in a great location, offers amazing views of Town Lake and its so convenient to everything. The convention center where I was for 3 days, was like 2 blocks away! The infamous Rainey St is just around the corner. The staff was awesome from the front desk (Aida you go girl!) to the shuttle drivers ( James you rock!) to the convention center. I have stayed at lots of hotels all around and no one offers this much free shuttle service! You cant beat the price for what all you get. Cant find anything like it in Austin for this price , view , service and location. Breakfast was the only meal I tried as I wasn't at the hotel much but it was really good. This is where I prefer to stay when I'm in Austin and I will definitely be back. See you next year (if not sooner) for SXSW Eco 2015! October 10, 2014
Rated 5.0 out of 5.0 by Slept well Short and sweet. Very comfortable stay. Would stay here again October 7, 2014
Rated 5.0 out of 5.0 by Home away from home I love this Holiday Inn -- for two reasons: First they take such good care of our non-profit organization, SongwritingWith:Soldiers whenever we come to town. The management and staff are always SO kind, attentive and genuinely pleasant to be around. Second, the location is perfect -- right next to the hike and bike trail around Town Lake and center to just about everything in Austin. With traffic getting SO much worse in this city, this hotel is right where you need to be. Thank you, Holiday Inn Austin, Town Lake! We love you :) October 7, 2014
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