Rated 3.7 out of 5 by 250
Rated 3.0 out of 5.0 by Violin120 Shower was a nightmare
I got into the bathtub to take a shower and could not figure out how to get the shower to work, finally took a bath. At checkout I commented that the shower did not work, the desk person told me that there is a device underneath the bath tub water faucet that you have to push over to get the shower to work! She told me I should have just called and a mechanical person would have come up and showed me what to do...Let's see at 11:30pm, naked in the shower and I was going to call someone!!?? If the device is not universal then place instructions somewhere noticeable to prevent this. This really diminished the quality of the stay.
September 19, 2014
Rated 4.0 out of 5.0 by AlfaGTV Good Option for Austin, But...
I had a last-minute business trip to Austin and wanted to find a good option for a place to stay between my office (near the airport) and downtown. This was a fantastic middle-ground, within walking distance to some fantastic restaurants and bars.
The room was nice, but underwhelming. It was well laid out, nice, and comfortable, but it just doesn't have the...pizzazz that some hotels do. As I have come to find common in Holiday Inn locations, the shower, and indeed the bathroom as a whole, was not great. The shower was short for me and in general, the area was cramped. The drain was broken so the tub was plugged and would not drain. When I lifted up the stopper, it was completely broken off from the mechanism, meaning I needed to just set it on the side to keep it from draining the tub. The tub also wasn't particularly clean (though again, I feel that is a common thing at Holiday Inn locations.
The REAL bummer was the breakfast on the first morning. The buffet wasn't open that day for some reason, so we figured we would just order from the menu. Unfortunately, it took 15 minutes (not exaggerating) before someone actually came over to us to even offer us drinks. When we tried to order, she said she had to get someone else. When the food DID come out, it was very underwhelming as well.
I will admit that the next two mornings proved to have much better service and some great buffet food.
The "gym" is also pathetic. I couldn't even use the treadmill as my head went through the ceiling if there was more than a level or two of incline.
September 18, 2014
Rated 4.0 out of 5.0 by TheJohnson;s Honeymoon
We stayed here for part of our honeymoon in September 2014. Great hotel for the price. Perfect location! We were right on Lady Bird Lake trail and we able to walk to the Congress bat bridge, 6th street, Rainey street and more! The hotel staff was super friendly and helped us with everything we needed. They sent champagne, chocolate covered strawberries, and a card up to our room in celebration of our honeymoon, Would definitely recommend to anyone looking for a moderate, clean hotel for a good price!
September 15, 2014
Rated 5.0 out of 5.0 by BbARG51 Excellent Service and Great Room for the Price and Location
From the moment I walked in, I was treated good. Very clean rooms. Great price for the location. Definitely recommend and will be staying there in the future.
September 11, 2014
Rated 4.0 out of 5.0 by Yummy fun time
had a nice time, enjoy everything, next time in austin i will stay there again
September 10, 2014
Rated 5.0 out of 5.0 by SeattleOma Outstanding Staff
While a clean and polished appearance is important, it is the staff that makes a stay memorable. The service at the front desk and in the bar were outstanding. The cleaning person was efficient and responsive. The restaurant was the only place we could see making an improvement- and this was because they appeared very short-staffed. The servers were certainly not standing around, and very pleasant and helpful, but obviously overworked. The omlette chef even came to the table to talk about the food.
We did have a room issue that was handled deftly and calmly by the front desk, and certainly left us with a feeling of caring confidence.
September 10, 2014
Rated 4.0 out of 5.0 by MaryMM Great location!
This hotel was exactly what I needed to be close to downtown and easy access to the freeway. I picked the right one!
September 9, 2014
Rated 5.0 out of 5.0 by jlee565 Best access to Lady Bird Lake
I always stay here when travelling to Austin for pleasure. I based my decision on the location, but I keep coming back because the facility and staff are great.
September 8, 2014