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Rated 3.8 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by Shae with guest services Shae was excellent and went out of her way to make my wife and I feel welcomed. I barely mentioned it was a quick get away for us and when we returned from dinner there was a bottle of sparkling wine and chocolate covered strawberries. Very nice surprise! I'm a Platinum member and this is my first review ever. Very Happy to write. Horacio Salinas November 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Good hotel. Good meals at reasonable prices -- even room service. Hotel is next to the lake and has easy access to the river walk. Friendly staff with lots of smiles. Hotel rooms and bathrooms were clean. November 24, 2014
Rated 3.0 out of 5.0 by Somewhat disappointing Poorly designed room:- No nightstand on one side of the bed. Shelf space around sink inadequate. No door on bathroom so that when using toilet at night the light shone into the bedroom. November 23, 2014
Rated 3.0 out of 5.0 by Needs update. Room was fine except- Bathroom sink faucet(hot water side) came out in a trickle and reversed- hot vs cold. Housekeeping should have reported this. Not much of a view(building wall). November 22, 2014
Rated 2.0 out of 5.0 by Holiday Inn Town lake The hotel is an older property. The staff is exceptional, but the Holiday Inn is not comparable to new Holiday Inns in the area and around the country. You need a car or taxi to reach places to eat. There is a newer night life/ bar area within walking distance. The hotel is under some renovation, but lacks modern business related amenities such as convenient electrical outlets. November 22, 2014
Rated 5.0 out of 5.0 by Great View and nice room Stayed here and received an upgrade to a room overlooking Town Lake, was really nice! Room was clean and comfortable. Front desk was friendly. The common areas really need an update as it feels kinda dirty but that wasn't a big deal. Have stayed many times and will stay again. November 20, 2014
Rated 5.0 out of 5.0 by Great location Just amending my previous review. Checked cons instead of all pros.... everything was simply wonderful. Excuse the mistake November 17, 2014
Rated 5.0 out of 5.0 by Top Notch Service From the moment I checked in until check out I can say I had a wonderful experience with Stella at the front desk. Also Rachel Perez, the Manager was excellent and should be commended. I was given wonderful information and directions for sightseeing. I would definitely make it a point of returning to this hotel as a solo traveler I felt completely secure on the premises.Even the person at the gift shop was polite, courteous and friendly.I give your place a 10. Keep up the great work. November 17, 2014
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