Rated 3.6 out of 5 by 131
Rated 3.0 out of 5.0 by KMC2005 I wouldnt call it a 5 star
This hotel shows its age well, I liked the décor I the lobby. Be it out dated, a deep cleaning would do wonders. The rooms are in need of updating as well. Carpets are really needing replaced. The usual dust bunnies in most corners. And yes one elevator was out of order but we didn't have any congestion, so ?? Hotel restaurant was overpriced and the kitchen must have been on the next block as the food, while tasting fine, was not very warm.
December 4, 2013
Rated 4.0 out of 5.0 by UltraKen Breakfast?
Stayed for work. Not happy about the "non-qualifying" status of my stay points-wise. Should be a way around that. Surprised to find that the usual Holiday Inn Breakfast was NOT complimentary...but that's okay, I didn't ask. $12 for a waffle and coffee kind of steep. Counter Host were very accommodating, Free Parking and Internet a plus. Lunch buffet was quite good, though I wish I had asked about the pasta sauce that I enjoyed, it was quite delicious.
December 4, 2013
Rated 5.0 out of 5.0 by trvelway Great Hotel- business trip
To save on cost I did not rent a rental car. The hotel provided airport shuttle and service for a 2 mile radius. It worked for my trip and all the hotel staff were very nice and helpful. The hotel is right off of lake which makes a for a great running spot. Will be staying again.
November 26, 2013
Rated 1.0 out of 5.0 by Naraya Resort - Did not meet our expectation
My parents-in-low arrange wine & strawberries to be delivered to the room but it never arrived till nearly our last day when I requested it. Lack of choices of food specially if you vegetarian like myself. Staff were friendly and I do not blame them for the poor experience we had. Needless to mention how overpriced everything was in our view. It was a work/honeymoon trip that we will never forget but sadly the hotel overall did not make it extra especial. My appreciation goes to April, the reception girl who was very kind to us in arranging a complementary wine & strawberries.
November 25, 2013
Rated 1.0 out of 5.0 by MarkF1 A very tired hotel
I stayed here for 4 nights over the period of the formula one race weekend. On arrival at 3pm I was told that my room wasn't ready yet and that it would be another 45mins or so. This was after a 6hr drive. Not a good start. I elected to have a different room that was ready and would save some money on the ridiculously inflated prices for this weekend. The room was old and not particularly clean. Of the 4 days that I stayed out of the two elevators that they had one was always broken. On two occasions that I needed it both elevators were broken and I has to walk down the stairs from floor 7. This included the morning when I had to check out with some pretty heavy bags. Overall for the money I would never stay there again. The only pro that I can say is its location near to Rainey Street.
November 21, 2013
Rated 5.0 out of 5.0 by scribb1 Love this hotel
The staff and the service is awesome. I travel to Austin for business on a regular basis and this is always my first choice for hotel stays. Even though I could stay closer to the Capitol, I prefer this hotel due to staff, services and location.
November 14, 2013
Rated 5.0 out of 5.0 by BarbUT73 Staff Goes the Extra Mile
Our family has been coming to this hotel annually for over 30 years and have never been disappointed in the service, customer relations, and quality of the property. The staff really goes the extra mile to make our stay wonderful!
November 6, 2013
Rated 4.0 out of 5.0 by tsolo888 Great staff, old hotel.
The staff was wonderful and the hotel was clean, but it is really showing its age. Unfortunately the entire hotel probably need to be refurbished.
November 5, 2013