 Guest Reviews
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81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
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Open Gallery
Better than I thought
ByCharles210
May 19, 2022
While the hotel is better than I thought it could use some work. Room was pretty clean but the furnishings were old and needs to be replaced. Especially the TV and the huge delay while using the remote. Staff was friendly and willing to help. I would recommend this hotel if you a place to stay but not for a weekend getaway.
4 days without any attention by housekeeping , even after personally requesting @ Front desk.
ByStump Jackson
May 15, 2022
Bar has good staff and pretty good meals, not impressed by the lack of concern by other employees.
The remodeled rooms need more work.
ByRaymon from Memphis
May 11, 2022
Front desk service was great, very accomidating especially Richard or maybe Robert.
Unacceptable
Bymle3
May 05, 2022
Room was never cleaned on Saturday. Had to ask twice to get it cleaned on Sunday. Food service was basically unavailable for dinner or later. TV did not have the HD channels. TV reception was horrible. Asked to have it fixed. Nothing was done.
Great Stay at Austin Holiday Inn
ByLCToronto
May 03, 2022
Wonderful amenities and courteous staff.
Highly recommend this hotel
Great location, horrible hotel
ByGvbriel
May 03, 2022
From the staff to the room and to my overall treatment, the entire experience was horrible! As a Diamond Elite (aspire Elite) member, I have used the IHG chain enough to recognize disappointing services. This reservation was a total and complete let down. I absolutely regret booking this hotel for my birthday and will never come back. To anyone reading my review, I hope you take this comment with heavy weight and book elsewhere. You’d be saving yourself from the sour experience.
Overall good experience but….
ByTeacher432
April 28, 2022
Overall our stay was pretty good. Rooms were clean enough. Front desk service was awesome. Great service!! I had 3 rooms reserved. One room was in the older tower. And two rooms were in the newer tower. The two rooms in the newer tower had ants everywhere. I made the mistake of having a box of voodoo donuts out and it had ants everywhere. I thought the ants were only in the restroom but I was wrong.
Hotel in the center of Austin
By
April 28, 2022
This hotel is located in the center of Austin minutes away from the Capital building and all the attractions the city has to offer. There is plenty of parking and friendly staff to assist you during your visit. Highly recommend.
Comfortable hotel
ByGlennk121
April 27, 2022
Hotel was clean and comfortable.
Having a shuttle from the airport to this location is great.
Friendly staff.
Lake view room over rated comparing photo's on the website to actual room view.
Need tv's that are newer than ( guessing) 10 yrs old. Most people have computer monitors that are the same size. lol.
Great location - walking distance to river and restaurants
ByDaisy243
April 27, 2022
Loved staying at the Holiday Inn Town Lake. It is walking distance to the river and Rainey street with great restaurants and night life. You wake up to great views of the river after a great night. Staff are friendly and attentive!
Great Stay
ByVinceV
April 14, 2022
Great Staff. We had wonderful stay over the weekend. Will definitely recommend this hotel .
Great Stay
ByVinceV
April 14, 2022
Great Staff. We had wonderful stay over the weekend. Will definitely recommend this hotel .