 Guest Reviews
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81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
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Open Gallery
All was good. Only missing towels
ByKipp
April 26, 2021
One of the rooms AC wasn’t working but we able to fix it ourselves before maintenance arrived. Also the same room had no towels.
Great stay
ByTexasgal
April 25, 2021
Beds were clean and very comfortable. Opted for the king room. It was very spacious. This is my second time in this hotel and both times have exceed expectations!
Comfortable bed and great service.
ByRyan
April 25, 2021
Holiday Inn-Austin/Town Lake has always provided a nice, comfortable staying during my work trips. The staff is nice, and very willing to assist, the rooms are clean and the gym is perfect for a week-long trip.
Muy buen servicio
ByJacevedo72
April 25, 2021
Atención, precio y calidad ... muy recomendable para estancias familiares, de trabajo o recreación
Always an enjoyable experience
ByJohn
April 24, 2021
The staff is very friendly. The hotel is right on beautiful Lady Bird Lake in downtown Austin.
GREAT VIEW
Byrpl24
April 23, 2021
Room was very clean and bed was very comfortable. The view of the water was pleasant to see and made the stay very relaxing.
Austin-Town Lake
Bychrism123
April 22, 2021
Great Location. Good Value on Points or Cash. The front desk and bar service was horrible; Plan on waiting for everything. Also they do not enforce any mask mandate, people walk freely around the hotel with out a mask so if that bothers you, avoid this hotel. Also, the parking garage is along the side of the hotel, (right under our 8th floor room), and it seems to be a hang out for many people. They park cars and sit there making noise. In the middle of the night people would run their motorcycles intentionally trying to be loud and this set off car alarms twice. There did not seem to be any management of this area by the hotel staff.
Hotel is on a goo location
ByHouTex
April 22, 2021
Hotel is on good location. It look like some of the staff was not happy to be there. The restroom close by the bar smells really bad.
Very dirty- quality of a motel
ByNinaL.
April 19, 2021
First thing we noticed was an open tampon in the bathroom shelf. Really grossed us out, but we stuck through it and just ignored it. We went out and came back around midnight. Requested some blankets and they ended up smelling like urine and mildew, couldn’t use them. Showered, and saw hair stuck to the shower walls! We were so grosssd out so we canceled our second night reservation. They offered to move us but we had already gotten in bed in which we wondered if they even changed the sheets. Next morning I was going to make coffee and noticed a used cup had been placed over the wrapped cups.
Good place
ByBob65
April 19, 2021
Great location just what we were looking for.
Room had view of lake!
Comfortable bed
Town Lake Stay
ByLrgreen2
April 18, 2021
I hadn't stayed in this property for quite some time so I thought I would give it a try to see whT it was like now. The location as always is perfect. The trail and Rainey Street are right there so access to a myriad of restaurants and bars as well as a great place to run is too easy. This is a great place to stay and experience the best of central Austin.
Great service
ByBdc2020
April 17, 2021
The staff was awesome and friendly. I enjoyed the view. There were a few things that they could have done better in the room but overall I’d recommend.