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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 877 reviews
74%
Recommend This Property

Ratings Breakdown

877reviews

  • 5 Stars
    353
  • 4 Stars
    230
  • 3 Stars
    131
  • 2 Stars
    97
  • 1 Stars
    66

One Night in Austin

By

27 May 2017

club

We arrived around 8:30 PM after a long day of driving, and our initial impression of the hotel lobby was very good until we made our way to the reception desk and were not acknowledged for more than 10 minutes. Then when the staffer said he would be with us in a few minutes we waited another 10 . He appeared to be new to the position and every question we asked he had to consult with someone we assume was his supervisor - it was exhausting. We had registered online over a month earlier

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Google map

By

26 May 2017

club

The place was nice but don't use the link to google maps bc it will take you down town

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Great location, updated hotel

By

23 May 2017

platinumelite

Well located for fun on Rainy street. Clean and updated. Good amenities. Good staff, easy check in.

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very clean and nice place. Excellent view of the lake

By

19 May 2017

club

Overall is a great place to stay , only thing is that they need more amenities in the rooms , like some bottled water for example.

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Austin for a Graduation

By

18 May 2017

platinumelite

We had a great time!!! Our whole family stayed there, We had 4 rooms.

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nice rooms

By

13 May 2017

club

Aside from old and sometimes dirty elevators, this hotel is very nice and convenient to the major highways and downtown Austin.

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Fantastic hotel!

By

10 May 2017

club

Excellent service and very stylish, clean rooms. Bathroom was a major upgrade over similar hotels. Overall a great place to stay.

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Excellent Hotel

By

09 May 2017

club

I was in Austin for a 3 day conference. My room has view of the freeway although I wish I had a view of the lake. The staff is friendly and always willing to help with favorite food locations and places to visit. The quesadilla was HUGE and tasty. The gym is small but will suffice to keep my daily exercise regimen. Laundry is on the 6th floor and requires quarters.

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Great Experience

By

08 May 2017

club

Easily able to walk around downtown, beautiful view of town lake, nice, clean rooms. friendly staff. good experience overall.

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Great visit to Austin

By

07 May 2017

club

This hotel just happens to be exactly where we needed to stay. It is right on the lake, close enough to the highway and walking distance to our family. The room was a nice size, so we didn't feel cramped. I loved the bathroom reno. The mirror lighting was great and the shower very roomy. Bed was comfortable and the room darkening drapes allowed us to sleep undisturbed. Although the hotel is pretty close to the highway, we did not hear any road noise at all.

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Austin

By

07 May 2017

club

Hotel has an amazing location however it could be more updated. It's outdated and I wish the bathroom had a fan. The wifi wasn't good. Loved how you could rent bikes.

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Great Stay

By

05 May 2017

Austin was very busy that weekend so we were thankful to find a room available. This Holiday Inn is nice, clean, and very accommodating. Rachel at the front desk was extremely helpful.

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