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Rated 3.8 out of 5 by 271 reviewers.
Rated 3.0 out of 5.0 by my stay in Austin, TX The manager at the front desk was very nice and kept checking to see when my room would be ready. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed & great service Very nice location & beautiful lake view. Very clean & comfortable bed. Enjoyed the pool with a beautiful lake view. August 25, 2014
Rated 3.0 out of 5.0 by Sevicio bueno, habitaciones aceptables Es urgente remodelar el hotel, sobretodo las areas comunes, pasillos, etc August 25, 2014
Rated 4.0 out of 5.0 by location, location, location The Hotel although a little old is in good shape, the staff were friendly and always willing to assist. the location is the winner, 5 min walk from Rainey and free shuttles to downtown. August 22, 2014
Rated 2.0 out of 5.0 by Isn't what it used to be... This facility has gone downhill. Quickly. Updates and renovations are needed here. BAD. August 18, 2014
Rated 4.0 out of 5.0 by Bats & Champagne Rachael at the front desk was super nice and friendly. She made our check in during a busy group time easy. She needs a raise or an atta girl. Checked watching the congress bridge bats off our bucket list. The Hiking trail is just outside the hotel. Upon return, we found a wonderful surprise waiting in our room. Someone had gone out of their way to recognize our 28th anniversary even though we had only casually mentioned it! We didn't use the pool because there is no shade. Only there 1 night but will stay again if in that area. August 17, 2014
Rated 2.0 out of 5.0 by Tired, old hotel If it wasn't for its proximity to the lake (if you like to run around the lake), then it just wouldn't be worth the stay. Two star property at best. Needs lots of investment and renovation. August 16, 2014
Rated 2.0 out of 5.0 by Probably Not Again While the staff was friendly in the hotel, the room itself was not what Iwas expecting, nor was it what was advertised as the demotion I got. We were cramped and hot, even with the AC turned as cold as it would go. The restaurant, aside from having subpar food, was slow. We waited for someone to realize we'd been seated, and then cream and cugar were forgotten with our coffee, butter with our toast, etc. I've stayed at other Holiday Inns before, and likely will again, but not very likely at the Austin Town Lake location. August 15, 2014
Rated 4.0 out of 5.0 by Great location, comfortable rooms, Old Building The hotel is in a great location and the rooms were comfortable. The lobby looks updated but the building is very old and I was not expecting that. All in all it was a very good stay. August 14, 2014
Rated 1.0 out of 5.0 by well below a typical Holiday Inn bad location old furniture not so clean bathrooms Alo the location is not what Google maps shows so be aware of that August 11, 2014
Rated 5.0 out of 5.0 Comfortable enviroment and great service. Very nice hotel with great people. Husband stayed here for years when on business trips. Now it is my turn. Everything he said about this hotel was correct. August 11, 2014
Rated 4.0 out of 5.0 by Great place for the $ My daughter & I stayed here recently after taking brother to summer camp. It is walking distance to Congress street bat watching at dusk. The staff was friendly and helpful. The only reason I give 4 star is dining staff was thin, yet friendly, both times we ate at restaurant.The food was fine, though. We had a great time there& though I had to pay an upgrade fee, we had a great view of town lake. I graduated from UT many years ago, so I enjoyed looking out the window at the changes in the city. The bed was comfy and the ac worked well! It's not the Ritz, but it was clean and comfortable, and didn't have to pay Ritz prices for a very nice room with a view. August 10, 2014
Rated 4.0 out of 5.0 by Due for an update? When I got here I realized I had stayed at this same property in the late 70s. The lobby and restaurant/bar areas looked fairly up to date, but on the inside -- meaning: once you step into the elevators and go to your room, it's a slightly different story. This is a "nice enough" place. It's clean and has all the things you'd expect, but for the price I would have expected better, more current accommodations. The fitness room was dusty in spots. It also needs a refresh. This is a prime location, Holiday Inn! Make it look like one! August 5, 2014
Rated 5.0 out of 5.0 by pleasant stay on the lake loved fact of free, covered parking in downtown Austin! Also loved being right on the lake trail. Staff was very pleasant and attentive. Lovely setting in downtown Austin. August 4, 2014
Rated 4.0 out of 5.0 by Nice place to stay in Over all is good. I would come back again if I have the chance August 2, 2014
Rated 4.0 out of 5.0 by Overall Satisfied The hotel was clean, comfortable and the staff was friendly. I just recommend avoiding the gift shop. You cannot charge to the room, there is a minimum for credit purchases and items were very overpriced, even for a gift shop. August 1, 2014
Rated 3.0 out of 5.0 by Good Stay for Short Visit The hotel is a bit outdated, but close to downtown and easy to get to. This is a quality hotel for a quick stay, but I would not recommend for a longer stay. July 31, 2014
Rated 5.0 out of 5.0 by very comfortable bed and room We stayed one night on a recent trip to Austin. We were placed on the seventh floor which gave us a very nice view of Lady Bird Lake after asking for an upgrade. We found our room to be very comfortable and clean. Bed was most comfortable. Would highly recommend this location and would stay there again next time we are in Austin. July 28, 2014
Rated 4.0 out of 5.0 by Conference in Austin Holiday inn was very convient to the convention center and provided transportation back and forth at request. The staff were very polite and nice. There were two wings to this hotel I did not feel comfortable in the older wing and was promplty accomendated with another room on my request. July 28, 2014
Rated 4.0 out of 5.0 by Great staff Really enjoyed the location. Great spot. The pill was small but clean. Refreshing after a day on the lake. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The beds and pillows in this place are the most comfortable I have ever had and was able to get a great nights sleep. The front desk was very helpful in giving directions to our venue that we had. The only complaint I would have is the ice machine on our floor was not working so I went to the next floor and that one was out so I had to go down two floors to get ice. Other than that it was a great stay and I would highly recommend. July 23, 2014
Rated 5.0 out of 5.0 by Great place on the lake! This was my 3rd time staying here, only this time I stayed in an executive level room. Our room wasn't ready upon arrival, but the front desk made sure to take care of us while we waited (free drink vouchers never hurt ;) lol). They were extremely apologetic, and we didn't wait but maybe 20-30 minutes. The lake was amazing, lots of activities to do! The rooftop pool was the best. We are in our late 20's, and everyone there seemed to be as well. We had a great time lounging and having a few drinks. If you're there for peace & quiet, the pool might not be the best place for you. But for us going for the normal 6th Street, fun mini-getaway, it was perfect. Great service, great rooms, great food. July 23, 2014
Rated 5.0 out of 5.0 by Empleados amables y servicio excelente Los empleados fueron amables en el trato y siempre estuvieron pendientes a mis necesidades. El hotel es comodo, sus habitaciones limpias y es accessible. July 23, 2014
Rated 5.0 out of 5.0 by True Texas Hospitality True Texas hospitality is shown through Holiday Inn Austin-Town Lake. The staff was professional and friendly throughout my stay. My room was kept very clean and the restaurant was very good and accommodating. Even fellow visitors seemed cheerful to be around. There is no doubt to where I will be staying on my next trip to Austin. July 22, 2014
Rated 5.0 out of 5.0 by The place to stay! I loved staying here. The location is super, and the bar and restaurant are icing on the cake. The staff is the greatest! They are so polite and attenttive! July 22, 2014
Rated 4.0 out of 5.0 by great staff The staff were courteous, and very accommodating to my stay. July 22, 2014
Rated 5.0 out of 5.0 by Excellent Room, service, and overall hotel This hotel was in a great location. The staff was superb!! The shuttle service was fantastic. The room was comfortable. Overall, the hotel was a quiet little escape from the hustle and bustle of everyday life. The pool was beautiful. July 21, 2014
Rated 4.0 out of 5.0 Decent Hotel, Great Staff Stayed here for 5 days on Business. Overall it's a decent hotel. The staff really make the stay a positive experience. I did have a few issues, but the staff were great about helping resolve them. Additionally, Troy - the Bartender - deserves special mention. Great Service! You definitely want to call ahead and ask for the South Tower. Friends who stayed in the other building were not as impressed as I was. The rooms were a bit dated and furniture was dingy, but I believe they will be renovated soon. Some issues I had: greatly diminished water pressure in the morning, washcloths not provided on one day, room not ready at 5pm for check in, and a 45 minute wait for food during lunch at the restaurant. July 21, 2014
Rated 5.0 out of 5.0 by Great Service We here a great time in Austin, Texas and will be going back again. This was our first time at the Holiday Day Inn Austin Town Lake, it was great. The view of Austin Town Lake from our 8th floor window was awesome.The shuttle service was great saved us on calling a taxi cab. Keep up the good work and hope to see you soon. July 18, 2014
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