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Rated 4.4 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Very comfortable hotel, friendly staff, and great restaurant I've stayed at this property 9 or 10 times in the last 3 months and always choose it when I'm in Baton Rouge. The staff are friendly and helpful, the amenities are fantastic, and the restaurant has some awesome food! I would, and have, highly recommend this hotel to coworkers. Will definitely be back. December 15, 2013
Rated 5.0 out of 5.0 by Top Notch Hotel is centrally located and in good repair. Check in- only received 1 breakfast coupon for a 3 day stay. Was corrected when asked. The best excercise room of any Holiday Inn (Express) I have ever stayed at. Will be my go to location in Baton Rogue. December 12, 2013
Rated 1.0 out of 5.0 by Billing issue I had a billing issue that was originally caused by the front desk. When accounting department was called post stay they said they would take care of it and they never did even after multiple calls and messages. Poor customer service response and will not stay at this location again! December 11, 2013
Rated 3.0 out of 5.0 by Great location, mediocre hotel Carpet was nasty with stains, no bathtub, (shower only), understaffed and mediocre (at best) breakfast. Staff was very friendly and professional and workout area was clean, functional and well-maintained. With a little effort, could be a much nicer hotel. December 4, 2013
Rated 5.0 out of 5.0 by Great place I have stayed at this location several times and it always come through for me. Clean, great staff, huge rooms. If i had one criticism it would be the bar closing at 11pm on a Friday evening, the night before an LSU game. They could have sold drinks til 2am but we got shut down for drinks at 11:01pm. This does not change the fact that I will stay here again and it is great place. November 29, 2013
Rated 5.0 out of 5.0 by Comfortable bed One of the best hotel nights of sleep that I've had. November 28, 2013
Rated 5.0 out of 5.0 by LSU Game Our last 2 visits at this hotel we were denied late check-out . Check-out is 11:00, we ask for 1pm the1st time, and 12 noon this time. House keeping knocked on our door at 10:00 AM. We are a platinum member . November 27, 2013
Rated 5.0 out of 5.0 by Excellent check in at the front desk, The front desk clerk was very friendly and plesant. I had inquired about the hotel because of the inside and outside appeared to be NEW, We began a conversation and she was very friendly in explaining how much pride the staff take in keeping the hotel clean. This hotel had the best gym equipment that I had seen a very long time ie almost a fully equipped gym, Also, the equip seen very new. My stay was one of my most enjoyable experience I had in a long time. Thanks very much. Alfred Rm203 November 23, 2013
Rated 5.0 out of 5.0 by Great experience! The hotel is convenient to the LSU campus. Very clean and an awesome ceiling fan...this was a first! Front desk accommodating when our plans changed and we needed to stay an extra night. They also had great recommendations for Cajun dining. If my daughter decides LSU is her college, we will definitely be staying here again! November 21, 2013
Rated 5.0 out of 5.0 by First timer but not last timer I will stay here again, easy to get too, food close by with out having to drive (and i do not mean fast foor) good staff and most of all clean November 19, 2013
Rated 5.0 out of 5.0 by Another great stay! Always a wonderful place to stay when visiting the Baton Rouge area. The staff is always friendly and helpful. November 19, 2013
Rated 5.0 out of 5.0 by Very relaxing This was one of the nicer holiday inns I have stayed in and will stay here again should I have occasion November 18, 2013
Rated 4.0 out of 5.0 by Business Stay If I go to Baton Rouge, this is definitely one of the places I like to stay. The rooms vary, I prefer a room with a shower only and I always forget to ask. Breakfast is a little late for me, It would be nicer if it was available before 6:00 AM. The rooms are quiet, I never heard any of my neighbors and the hotel was packed. November 18, 2013
Rated 2.0 out of 5.0 by Poor Customer Service Upon Checkout My wife and I requested a late checkout as we anticipated returning to the hotel later in the after noon. Specifically we requested a later checkout until 2:00 pm however the attendant told us that we could only have until 1:00 pm. We worked diligently to honor this courtesy however our purpose of visit to Baton Rouge was to attend a particular church service in town. Upon our return to the hotel from the church service the attendant verbally and loudly asked us to "vacate the premises" and threatened to charge us for an additional day as if we were trespassing and non-paying customers. His attitude was extremely rude and his response to us was extremely disrespectful and unprofessional. Although we arrived several minutes past the extended checkout time, it was extremely clear that we were not trying to stay at the hotel longer than what we payed for, which by the way we payed in all cash for our stay upfront! This is not our first time staying at this facility, however it will be our last as there are several hotels in the same area within walking distance! I refuse to deal with incompetence and complete disrespect! This hotel just lost a valuable customer!!! November 17, 2013
Rated 4.0 out of 5.0 by Not the typical HI property I was impressed by the entrance, lobby, and glass doors showcasing a 'real' gym at this hotel. Layout Is more modern than most other HI prpoerties around the country... and I've stayed at my share of them. Rooms were clean, quiet, and beds were very comfortable. Desk was easier than most to set up laptop, cell phones, paperwork, etc... Highway entra ce and exit are tricky but once I got used to the flow it was not too bad. Got in a decent workout during my stay. November 12, 2013
Rated 3.0 out of 5.0 by Not really a Holiday Inn This property is not really a Holiday Inn although it's labeled as such. We had multiple small problems with our room which is not normal in a Holiday Inn. The clock did not light up and was so strange that we could not even correct the time on it. The thermostat had strange symbols that were hard to read, and it also did not light up, so it couldn't be adjusted without turning on the light. At 3:30 am the telephone rang loudly twice. We assumed it was an erroneous wake up call. The toilet barely had enough water to flush and had to be flushed multiple times. There was no Do Not Disturb sign for the door. Breakfast was not the usual Holiday Inn fare and was very skimpy. We were even told that we would have to pay an extra dollar to get orange juice. The building itself is huge and quite impressive, but it is not the usual comfortable Holiday Inn. It should either get in step with other Holiday Inns or call itself something else. November 12, 2013
Rated 3.0 out of 5.0 by So So I stay here because it is convenient to my business. I miss the days when Priority Member meant something. Had to wait for over 30 minutes to check in because of them getting hit with a bunch all at once. Their was two counter people and they seemed to be confused and were running all over the place. October 29, 2013
Rated 5.0 out of 5.0 by Great staff We were lucky enough to stay in one of the suites, and it was fantastic. Super-roomy and clean. We had our 18 month old with us, and as we went to our room after breakfast to pack up and check out, he fell asleep (this was about 20 minutes before check out). The front desk staff and the cleaning crew were so understanding. We ended up checking out late because we didn't want to wake our sleeping (and sick with a cold) baby, but the staff continued to reassure us that it was OK. Thank you! October 29, 2013
Rated 4.0 out of 5.0 by Great Staff Nice hotel Try the Burger !! First things first lets just get the bad out of the way. When I checked in my only gripe about this hotel is housekeeping. I had a nice present of hair and unclean bathroom to see when I checked in. Now the front desk staff and manager handled it perfectly and took care of the issue immediately. I did not have an issue with housekeeping not doing their job after that. The hotel has a great atmosphere. The gym is pretty loaded for a hotel which was nice for a change. The restaurant had great food and the staff went above and beyond to make sure everything was excellent. I will stay here again when I'm in the area October 25, 2013
Rated 5.0 out of 5.0 by Love the staff! This hotel is one of our favorites for LSU football games. Great location that offers shuttle service to and from the game, has a sports bar for all other games and serves breakfast in the morning. The staff here is wonderful especially Mary and Ruvy. They bend over backwards to help you and by our second stay they recognized us and knew our names! I hate for too many people to find out about this place but have to give them a shout out for their great work! October 21, 2013
Rated 4.0 out of 5.0 by Business Trip Always a pleasure to.stay at this Holiday Inn. Room is pretty clean and location is great because of selection of restaurants nearby. LSU Campus is nearby so great lakes to go for a run! September 29, 2013
Rated 5.0 out of 5.0 Comfortable Room was nice, but the best experience was with the staff. The lady that came to exchange our coffee pot was genuinely friendly and helpful. September 11, 2013
Rated 5.0 out of 5.0 by One of the best properties overall I have stayed in many Holiday Inn properties across the nation and I would rank this as one of the very best that I have stayed in. The General Manager was kind, helpful, and made guests feel welcome and well served. I would definitely recommend this location, and will plan to stay there again. Oh, yes, the rooms are beautiful and very comfortable. September 9, 2013
Rated 5.0 out of 5.0 by Great stay, great price I visited this Holiday Inn for a couple of nights while coming to Baton Rouge to see my 18-year-old. I was pleasantly surprised at the clean, fresh appearance throughout the hotel, starting with the hotel lobby, which included a nearby fitness area filled with state-of-the-art equipment (which I eagerly used at the end of a stressful day). The showers were lovely and the room was ample in size. I would probably stay here again. The staff was friendly and helpful when I asked for directions. The hotel is easily accessible off of I-10, although as usual, the roads around Baton Rouge are always a bit of a puzzler to me. Fortunately, I found the right service road and got to the hotel with no problem. The free breakfast buffet was decent, but to be honest, I'm glad I didn't pay for it. (Not enough variety for me--I tend to eat more well-rounded than biscuits, gravy and sausages). Overall, though, I would give my stay a 9 out of 10 and would recommend the hotel for anyone looking for a brief visit that provides both value and comfort. September 5, 2013
Rated 3.0 out of 5.0 by very bad stay during this trip The TV remote never worked or something was wrong with the tv. Had to have a repair person up everyday to get it to work. Also complained to front desk as water for the shower was scalding hot. Just putting it on cold never helped it was unbearable. I might have to reconsider when I come back to Baton Rouge if I will continue to stay here. September 1, 2013
Rated 3.0 out of 5.0 by Great location, marginal service I was happy to try because it is relatively new and I like newer hotels. I had an issue with the television in my room. They could not get to it to fix it until the next day. The young man at front desk was not very helpful. Not rude, just disinterested. My other issue was the AC. It was set on 60 degrees the entire time I was there, but the temp in room never went below 75 according to my thermometer. Other than those 2 issues, it was ok. August 28, 2013
Rated 5.0 out of 5.0 by Baton Rouge experience Very happy with this hotel. It is further than other choices but worth the commute. Hotel is clean and well kept. Friendly staff. The only thing that I have an issue with are the pillow (seems to be a hotel chain issue) as well as the breakfast buffet at this hotel. Not much to choose from. August 26, 2013
Rated 5.0 out of 5.0 by Now this was a vacation Best rest and relaxation I have had in years. Staff was extremely helpful. Accommodations by far the best give it a 20 on the scale of 1 to 20....... If your looking for clean, upscale, quiet and close to everything this is your place. Regards, justnextdoor2u August 22, 2013
Rated 5.0 out of 5.0 by Great service I have stayed at this location multiple times it is really close to everything the staff is friendly and the restaurant is very nice, the pool area is very clean and I enjoy the comidations of my room, with setting my own tempture and the nice LCD TV. I have already book my next stay at this location August 20, 2013
Rated 5.0 out of 5.0 Our Favorite Hotel We have stayed in the Holiday Inn Baton Rouge - College three times now and our experiences have been outstanding! The rooms are spacious, comfortable and clean. The staff is professional and efficient. A first rate hotel! August 19, 2013
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