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Rated 4.2 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Convenient hotel and excellent service When we arrived, the front desk clerk was extremely friendly. The entire hotel staff was very helpful, even calling us a cab and coming to find us in the lounge area when it arrived. The room was comfortable and the location of the hotel was very convenient. January 27, 2015
Rated 5.0 out of 5.0 by very pleasant overall As an experienced traveler, I have encountered the full range of hotels, from the least to most expensive and largest to smallest. This hotel is top-notch. January 25, 2015
Rated 5.0 out of 5.0 by Take time to enjoy the hote When I travel to Binghamton this is my must stay at hotel. From check-in to check-out the experience is fantastic. Michael at the front desk has repeatedly given me the most efficient and friendly check-in process I've had at any hotel I've stayed at. I've traveled for business for 8 years and I've stayed at a lot of hotels, but he remains the absolute best. Take advantage of the hotel bar/restaurant. Sabrina is awesome. I can't say enough good things about her. The food at the hotel is very good. I live in Buffalo and the chicken wings at this hotel are excellent! The rooms are kept in great shape and the bathrooms are very clean. You can tell that management takes great care of this place and more importantly it's employees. The employees that I've talked to have been there a long time and in the hotel business that is rare as turnover can be rampant in a hotel. Great job and I'm already looking forward to my next stay! January 20, 2015
Rated 5.0 out of 5.0 by Warm and Convenient After enduring frigid temperatures and snowy road conditions, this facility in downtown Binghamton offered clean, warm, and inviting accommodations. The staff was friendly and provided a quick and efficient check-in. I will definitely stay at this hotel again when in Binghamton. January 11, 2015
Rated 3.0 out of 5.0 by Holiday Inn Binghamton NY Hotel is dated. Construction going on on New Years Day???? Hard to sleep and get comfortable. Spartan like conditions in the room. January 6, 2015
Rated 5.0 out of 5.0 by Great stay in Binghamton Our stay in the Holiday Inn Binghamton was (as usual) - Great. Staying here has become a "family tradition" when traveling to NYC for visits. The nice rooms, the indoor pool, the lounge area are all well appointed and comfortable. We then walk across the street to browse around Boscov's Department Store and off the Lost Dog Café for dinner. Back to the lounge for a complimentary drink. After a good night's sleep there is a nice breakfast in the restaurant and then on the road again. January 5, 2015
Rated 5.0 out of 5.0 by Nice for a Conference When I rate a hotel, I am not comparing it to another hotel. I am rating it based on the individual experience of my stay. The conference ran smoothly as the staff was always prepared for our needs and even when we needed changes, were quick to respond. On a personal level, I liked my contact with front desk for a few needs as I was always dealt with in a courteous and truly friendly manner. The waitress that worked so hard during our meals was just a joy to have serve us. The food was pretty good when feeding this many people. Decent variety for all dietary needs. All in all, I rated this hotel high based on the great customer service, cleanliness of my room. I did notice that any noise in hallways could be heard in the room, but I didn't consider that something most hotels can control. December 10, 2014
Rated 5.0 out of 5.0 by I think I stay here too often!!! Check in is always remarkably smooth at this hotel. It's nice to see the management staff always actively participating at this hotel. They don't hide out in the back. The bar area was busy but Sabrina did an excellent job taking car of everyone, even some obnoxious gas drilling employees. She even remembered the beer I like to drink. Check out was very smooth and when you walk up to the counter Kristina has the best smile. It feels like you're walking up to a friend you haven't seen in a while. Keep up the amazing work! December 8, 2014
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