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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 680 reviews
89%
Recommend This Property

Ratings Breakdown

680reviews

  • 5 Stars
    402
  • 4 Stars
    164
  • 3 Stars
    50
  • 2 Stars
    44
  • 1 Stars
    20

Employee very friendly

By

October 21, 2017

club

Front desk employee was extremely helpful and friendly

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I don't know what to put here

By

October 17, 2017

People for wedding were awesome highly recommend Colleen and Jenny and Bernadine for wedding services made experience amazing and less stressful. Do do not like how there was only one elevator working during times of checkout took 45 minutes for a bridal party to leave because of the elevators highly recommend getting this fixed woman at front desk snotty in tone to both bride and grooms grandparents recommend her removal after bride confronted her she was nice to her but continue to be rude to other customers

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Overnight

By

October 17, 2017

club

Good service at the front desk. I had a relax stay

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mattress

By

October 16, 2017

club

The mattress in room in 501 needs to be replaced it was like sleeping in a hammock I would roll to the middle of the mattress very uncomfortable. Not happy your beds are normally very good. Hope this helps.

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Wishing for peace and quiet

By

October 16, 2017

club

Walls are paper thin- something needs to be done. You can hear a totally regular conversation from another room as if it's in your room!

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Great stay

By

October 13, 2017

Super comfortable room, comfy bed and great breakfast!

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Good hotel

By

October 10, 2017

platinumelite

The hotel is always clean, employees are friendly, hotel is centrally located to shopping and restaurants.

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Business

By

October 05, 2017

club

Overall hotel is ok, rooms vary in size and the small rooms are just that, small. Room service food was good and timely. Rooms were kept clean and restocked daily.

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Never ever again

By

October 04, 2017

The Lobby was beautifully renovated but the rest of the hotel including our room was dirty. There were stains on the floor, when my mother and son went to eat in the cafe their food was terrible and there was a long gray hair in my sons food. The waiter was absolutely wonderful and apologized and really deserves to work in a better place. The television in our room would cut in and out, there was hair in the sink, and out air conditional controls were broken so we couldn't turn the fan on. Absolutely terrible experience.

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Ok

By

October 03, 2017

club

Room was clean. Suited it's purpose as a place to sleep. Nice and hot showers. Only complaint was the key not opening the door. Took awhile which is not what you want to deal with after traveling. I would go back tho!

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Comfortable night between business meetings

By

September 28, 2017

club

I was greeted professionally but friendly by the staff. Check in was fast and I was able to get to my room quickly.
The only issues I had were 2 of the 3 elevators were acting up, and the design of the toilets in the rooms is truly weird.
The bed was near perfect, desk and chair comfortable to work at, and wi-fI while a bit slow was adequate for my purposes.

In all, a good place to stay.

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Great staff

By

September 27, 2017

club

The staff goes out of their way to make things happen
Parking was a challenge
The pool is great

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