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Rated 3.6 out of 5 by 309 reviewers.
Rated 4.0 out of 5.0 by Good facilities and location Great pool and gym facilities compared to mosy hotels. Clean and tidy. Room service was good and overall good value December 15, 2014
Rated 3.0 out of 5.0 by Holiday Inn Birmingham Airport The standard rooms are just OK but the executive rooms are definitely much better and worth paying extra for. Food in the bar is average and the selection is OK. Food is a bit over-priced for what you get. December 15, 2014
Rated 5.0 out of 5.0 by Birmingham Airport Hotel Review On Arrival at the hotel my first impressions were of how friendly and helpful all the staff were, the room I booked was a Queen Executive which was as you would expect was an excellent room which was spotless. I was able to leave my car at the hotel while I visited the NEC I caught the hotel shuttle bus to the airport station and then just crossed over into the NEC the Driver like all the other hotel staff couldn’t have been more helpful and friendly. The next morning the breakfast was first class and plentiful and again the staff couldn’t have been more friendly they came across as if they wanted to be at the hotel and enjoyed working there as I will enjoy stopping there again very soon there is nothing I could mark this hotel down on. December 12, 2014
Rated 3.0 out of 5.0 by Birmingham Average The hotel is well situated for the airport which is why I was there. The particular day it looked like they were very short of staff and when this normally occurs you see managers and others stepping up, not on this occasion. Breakfast was unorganized and lacking cohesion, when I did meet a waitress, she was excellent, very helpful and small actions found ways to lift the atmosphere. Lack of staff, direction and management. If all is going well management can interfere, in this case it needed either more waiting staff or more hands in general. Sometimes you are unfortunate to pick a tough day, perhaps this was one of those days. December 8, 2014
Rated 5.0 out of 5.0 by Friendly Staff Great stay in this hotel as always the staff are very friendly and really helpful, rooms are spotless and very comfortable, really great value all round December 7, 2014
Rated 5.0 out of 5.0 by Comfortable, roomy hotel This is a spacious hotel with all the requirements of comfort in the public rooms. The room for the disabled is perfectly suited with an en-suite well designed for wheelchair users having a wet room. The swimming pool is excellent with adequate changing rooms. Unfortunately, the free Wi-Fi is only available in the public rooms which is a bit disappointing. Parking is available at a price but it can be difficult to manoeuvre as some parking is used outside the designated markings without supervision. I would recommend this hotel. December 6, 2014
Rated 4.0 out of 5.0 by Nice weekend away Good hotel, breakfast a bit of a let down but good hotel overall December 4, 2014
Rated 3.0 out of 5.0 by Great mattress Mainly good except the dinner deal was poor from the buffet. December 2, 2014
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