Rated 3.6 out of 5 by 252
Rated 2.0 out of 5.0 by KK11:11 awful
No parking, no help with parking or luggage. Very noisey throughout night, doors banging and cleaners in the morning.
No juice at breakfast, it had finished and wasn't replaced, i wasn't asked about hot drinks and table had been used.
September 26, 2014
Rated 1.0 out of 5.0 by EM60 Poor serice
I ordered soup and salad - 45 minutes later still no food even though other guests ordered after me and were served before me
Eventually I cancelled the food.
September 22, 2014
Rated 4.0 out of 5.0 by Richard06 Fine for me
I've decided to write this having seen some rather negative reviews. The hotel was very busy with delegates from a big NEC event, - including me. At reception staff were polite and friendly and recognised my Platinum Elite status. My room was modern, well equipped and spotless. I just ate in the bar and the food was fine and the staff behind the bar and the waiters were friendly and prompt.
I made use of the shuttle to the station/NEC which was always on time and on each occasion had a courteous driver. There is a small but perfectly adequate gym and a lovely pool. In short, everything you would expect.
September 22, 2014
Rated 4.0 out of 5.0 by Manu_Vic Great and friendly staff
Surprised how staff were extremely friendly and helpful.
It just made it more pleasant.
September 21, 2014
Rated 5.0 out of 5.0 by Bruce3LND Great service
Best Holiday Inn ever! Great service and facilities. Will stay again.
September 19, 2014
Rated 5.0 out of 5.0 by young at heart Great nights sleep
Stayed at the Holiday Inn Birmingham before our flight to Florida. Shuttle from the rail station to the hotel was prompt. Checkin was very easy and efficient. Used the bar for a snack in the evening. The service was quick and the food excellent. We had a good nights sleep in very comfortable beds. After a really good breakfast we were on our way for our flights. Would recommend this hotel to anyone wanting an overnight stay near the airport.
September 17, 2014
Rated 4.0 out of 5.0 by Scampy Mr.
The reception desk staffs are very friendly and helpful. I have been enjoying my stay.
September 8, 2014
Rated 2.0 out of 5.0 by Jeev one time okay
being next to an airport, it will be better to go there for business purposes only..
September 4, 2014