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Rated 3.6 out of 5 by 235 reviewers.
Rated 1.0 out of 5.0 by Let down by poor housekeeping staff Comfortable room, slept well. After a night out in the city centre, I returned about 3am. Booked a late checkout til 2pm and put the do not disturb sign on. At lunch time the housekeeping staff kept knocking on the door and woke me up til I answered. She said that she could see Do Not Disturb the sign was on the door but wanted to know what time I was leaving as "reception staff do not tell her". Do not disturb should mean exactly that. August 25, 2014
Rated 5.0 out of 5.0 by Excellent Location When i arrived at the Holiday Inn i was greeted very nicely by staff and made sure i knew where everything was etc. They have a lovely pool well worth a visit. The rooms were clean and comfortable and well presented with a larger than average TV. There was a good selection of meals to choose from and a large choice at breakfast. Had a lovely stay would come again. August 21, 2014
Rated 2.0 out of 5.0 by not that good - wrong place - too expensive for quality Website do not mention breakfast is NOT included at charged at over 10-11 PST. Hotel name does don't relate to an airport hotel location. You must take a taxi at 11 PST. if late arrival, if day you need to take a shuttle train first to be picked-up. not mentioned on website. Hotel is on other side of airport with long freeway like drive. Hotel H. Express NEC is much nearer airport and newer and cheaper less 10 PST and Breakfast is included and No taxi is really needed or same. When shuttle bus delivery your back to Airport it is not to airport but to a highway rail train shuttle. Not mentioned on website. Absolutely not recommended by handicapped ( not mention on website ) Hotel is worn down. Old Hotel Old furniture. Old design. Nice people at the desk though with good personal service August 18, 2014
Rated 5.0 out of 5.0 by comfortable bed,good food everything was good though room for improvement with service .I asked for an extension cable to use my cpap machine for breathing during night.It wasn't forthcoming and I had to plead for one in the end. August 13, 2014
Rated 5.0 out of 5.0 by Angenehmer Aufenthalt Alles Bestens, nur leider sehr viel Verkehr rund um das Hotel. Die Verkehrsgeräusche sind auch nachts im Zimmer zu hören, trotz guter Verglasung. Gute Anbindung zum NEC. August 13, 2014
Rated 5.0 out of 5.0 by Stop-off for the airport We arrived late and left early, so didn't need much, but slept really well and the desk staff were helpful. We used the shuttle bus, which left at 5.15am or 5.30am (can't remember) and was quick and easy. When we got back, it was just as easy to get back to the hotel to get the car from the car park! August 11, 2014
Rated 5.0 out of 5.0 by amazing bed and lovely pool The beds are great and they even give you a choice between a soft and a firm pillow... you get 2 of each on the bed. Complimentary toiletries! The mattress is not like sleeping on a rock at all! The pool was lovely and warm and the jaccuzzi was even warmer! The steam room was good too although I there was no sauna but nobig deal right? Ive put average for the food because we were only there 1 night and didnt eat or drink anything. Looked nice enough though. Relaxed me as I was a bit nervous about flying the next day. Assistant night manager even got us a free taxi back to the airport because it was late !!!! August 8, 2014
Rated 5.0 out of 5.0 by Recommend it? We'll be back, does that say enough? We stayed here for two nights in a suite. It was a family getaway, perfectly located for Drayton Manor theme park, Cadbury World and the airport. The suite was spacious and very clean and tidy. The finish was of a high standard and the only thing we could find that didnt work was the TV controller. This was sorted by the staff immediately. The pool also was very tidy and clean. Not a massive pool but it was plenty big enough for the four of us and never seemed to get busy. There was a function in the hotel while we were but we wouldnt have noticed if we wernt told!! The staff were very friendly and very helpful. They responded to all of our queries straight away. Thge food was excellent, the included breakfast especially. There was a great choice and the fresh cooked items were kept well stocked. All in all we had a great break and would definately recommend this hotel to friends and family. Thanks ever so much for looking after us. August 7, 2014
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