Rated 3.7 out of 5 by 232
Rated 5.0 out of 5.0 by pkay64 comfortable bed,good food
everything was good though room for improvement with service .I asked for an extension cable to use my cpap machine for breathing during night.It wasn't forthcoming and I had to plead for one in the end.
August 13, 2014
Rated 5.0 out of 5.0 by Mgws Angenehmer Aufenthalt
Alles Bestens, nur leider sehr viel Verkehr rund um das Hotel. Die Verkehrsgeräusche sind auch nachts im Zimmer zu hören, trotz guter Verglasung. Gute Anbindung zum NEC.
August 13, 2014
Rated 5.0 out of 5.0 by Grinnyguy Stop-off for the airport
We arrived late and left early, so didn't need much, but slept really well and the desk staff were helpful. We used the shuttle bus, which left at 5.15am or 5.30am (can't remember) and was quick and easy. When we got back, it was just as easy to get back to the hotel to get the car from the car park!
August 11, 2014
Rated 5.0 out of 5.0 by zoe.l.93 amazing bed and lovely pool
The beds are great and they even give you a choice between a soft and a firm pillow... you get 2 of each on the bed. Complimentary toiletries! The mattress is not like sleeping on a rock at all! The pool was lovely and warm and the jaccuzzi was even warmer! The steam room was good too although I there was no sauna but nobig deal right? Ive put average for the food because we were only there 1 night and didnt eat or drink anything. Looked nice enough though. Relaxed me as I was a bit nervous about flying the next day. Assistant night manager even got us a free taxi back to the airport because it was late !!!!
August 8, 2014
Rated 5.0 out of 5.0 by nakell12 Recommend it? We'll be back, does that say enough?
We stayed here for two nights in a suite. It was a family getaway, perfectly located for Drayton Manor theme park, Cadbury World and the airport.
The suite was spacious and very clean and tidy. The finish was of a high standard and the only thing we could find that didnt work was the TV controller. This was sorted by the staff immediately.
The pool also was very tidy and clean. Not a massive pool but it was plenty big enough for the four of us and never seemed to get busy.
There was a function in the hotel while we were but we wouldnt have noticed if we wernt told!!
The staff were very friendly and very helpful. They responded to all of our queries straight away.
Thge food was excellent, the included breakfast especially. There was a great choice and the fresh cooked items were kept well stocked.
All in all we had a great break and would definately recommend this hotel to friends and family.
Thanks ever so much for looking after us.
August 7, 2014
Rated 2.0 out of 5.0 by goldeneagle55 Tale of two Wings
There are two experiences at this hotel. Turn left at reception and you are in the tired old end of the hotel and likely to experience a poor stay. turn right and you are in the modernised end and will experience a pleasant stay. In my first room (to the left) the air conditioning was noisy and did not work. I tried to telephone for assistance, but the telephone did not work either. In the room I was moved to the air conditioning did work, but the television picture was pixellated and three visits later it was still not fixed. A kitkat and some priority points really did not compensate.
August 5, 2014
Rated 3.0 out of 5.0 by Kiki1975 Facilities
Rooms could do with a refresh. Got an ironing board that was broken and unusable twice. In the swimming area there were no lockers so had to take my shoes and clothes into the pool area and keep my eye on them. From the food menu, strange that in summer there were no salad options. However the hotel is clean and convenient for the airport and motorway links.
August 4, 2014
Rated 5.0 out of 5.0 by mark89 great room and friendly staff.
the room was great, clean and tidy. the bed was comfortable. Staff were friendly and helpful.
July 30, 2014