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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1746 reviews
80%
Recommend This Property

Ratings Breakdown

1746reviews

  • 5 Stars
    804
  • 4 Stars
    470
  • 3 Stars
    213
  • 2 Stars
    141
  • 1 Stars
    118

NEW STAFF

By

กุมภาพันธ์ 17, 2563

club

The problem at check-in was because there was a new member of staff on reception who was not familiar with "Park and Stay". Fortunately, I had my booking reference but he still didn't know what to do, so called his supervisor. Perhaps he needed closer supervision?

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Top Business Hotel

By

กุมภาพันธ์ 17, 2563

Top Business Hotel! Sehr guter Service, Zimmer top. Alles, was man als Geschäftsreisender erwartet. Immer wieder gerne!

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Good location, good breakfast

By

กุมภาพันธ์ 16, 2563

platinumelite

Great HI in a good location. Fab breakfast, and a reasonable gym for a small hotel.

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Great and clean.

By

กุมภาพันธ์ 14, 2563

Receptionist called Mohammed was really good and the rooms were cleaned and tidy, no noise or mess.

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Relaxing transit stop

By

กุมภาพันธ์ 13, 2563

Friendly efficient staff made overnight stay very relaxing. Bonus of having a Marcos as the restaurant.

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Tired hotel

By

กุมภาพันธ์ 12, 2563

The hotel looks and feels tired. Given that it’s quite far from the terminal, I would have expected the hotel to be nice to draw in customers.
Wouldn’t go back unless it’s renovated.

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Good things from bad

By

กุมภาพันธ์ 11, 2563

I stayed here when my flights were cancelled due to storms. I wasn't in the best of moods when I arrived at the hotel having spent 10 hours sat in an airport waiting for cancelled flights but the reception staff soon changed that. They were so cheerful that I couldn't stay in a bad mood and they even upgraded my room. The room was great, the staff were great and the whole experience changed a nightmare into a delight. Totally satisfied and very impressed with the overall service. The bar and restaurant were also very welcome and very good. All highly recommended. I would happily stay there again given the opportunity.

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Bad service... absolutely no value for money

By

กุมภาพันธ์ 10, 2563

Not recommended. Terrible bathrooms where we had only hot water in the sink. Phone does not work... reported all to the reception and nothing has been done about it...

No iron in the room ... asked reception and I waited 40 minutes to ask them again and wsut another 20 minutes...

Ordered diner to room at 21:30 .. at 21:00 I received voicemail from reception that someone is waiting with our diner in front of our room but no one is answering... we were at the pool.. we called the again and explained the situation and at 21:30 we received food with soggy chips and heated salad ... it was just microwave and sent back to our room... seriously very very disappointed... I would expect much more value for money from Holiday Inn.

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nobody answers the phone

By

กุมภาพันธ์ 07, 2563

platinumelite

Tried to call various depts including Accounts and reception and nobody is bothering to answer the phone.

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Lovely stay

By

กุมภาพันธ์ 05, 2563

club

Very comfy. We were staying for a work presentation. Food lovely too. Staff very very helpful and nice.e.g. At 00.45 I asked for hot chocolate, got back to room at 1am and there they were! We Didn’t use the leisure facilities, but it all looked very clean and the pool looked inviting. It was a Comfy bed, but it was too soft for me(bad back) but I slept well.
I would also think I’d be very pleased if I were using it as an airport hotel as it was really close to the airport, ( the other side of the runway) not too noisy either!
I liked it.
Food ordered in bar was very nice too, as was the breakfast.

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Airport stop over

By

กุมภาพันธ์ 04, 2563

Lovely helpful greeting at check in. Nice clean modern room. Very nice buffet style breakfast. Only slight pick up would be the tv and mirror should be swapped over in the room so the tv was at the end of the bed to make watching in bed easier.

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Disappointed

By

กุมภาพันธ์ 03, 2563

platinumelite

Check-in took ages, ripped chair, no upgrade, room booked for 2 persons but only 1 bathrobe

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