 Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
82%
Dieses Hotel empfehlen
Gesamterlebnis 4,1
82%
Dieses Hotel empfehlen
|
Galerie ansehen
When I pre-book on a credit card as an IHG member....
ByAndy Martin
31. März 2022
A bit embarrassing as an IHG member that I booked a room for my client and supplied my credit card details at time of booking only to be told that my client was asked to pay for the room on his own card.
Excellent service
Bywilburn1223
23. März 2022
Arrived late at the hotel but was met by the manager with a happy manner.
He very kindly arranged a parking spot for me given that the car park was at capacity and I was very happy to receive a room upgrade due to being an IHG member.
He and his team did a great job of welcoming me and making my brief stay positive.
Good hearty breakfast and a nicely equipped gym for morning workout.
would recommend staying here
A brilliant hotel
ByMrSean1980
09. März 2022
Great team at check-in and f&b, good rooms and a good gym and pool area. This is a really good hotel with staff who are clearly really committed to the service that they provide their guests.
Cleaning
ByHuggy180
22. Februar 2022
Arrived at the room so find previous occupancy had left a slice of pizza by the side of the bed! Went for a meal, only the meal wasn’t delivered as they forgot part of the order! Received the bill for the food and was charged for drinks not ordered!
The ease of the shuttle service was great and the gym and pool was also a great bonus.
Shame about the service
My favourite hotel in Birmingham
BySteve H
18. Dezember 2021
As always a very relaxing and comfortable stay.
5/5 - well done!
See you again soon :)
Greatly spacious clean modern room set in quiet area of hotel.
Bynoma62
17. Dezember 2021
I had a great stay at the hotel. Staff tried their best to make it great. The bed and pillows were lovely, clean and welcoming.
Charity party night
ByChar35
13. Dezember 2021
Was a really enjoyable stat friendly staff and very good survice in every department evern had room survice for dinner while getting ready for our charity ball only thing missing was malibu
Satisfying Stay.
ByWelsh Wizard
10. Dezember 2021
Enough to say that I will definitely return. Particularly impressed with room design
pleasant hotel with warm and friendly staff
ByChris
09. Dezember 2021
The hotel was very, very busy. Need more information on the shuttle bus. the entrance has been changed and no one could find the driver.. Which made us late... The car park was full and we had to park at the airport normally not a problem but the wind and snow made it difficult with the luggage.
More staff needed the restaurant was full for breakfast with only a couple of staff? They worked very hard to help.
Overall room nice, but what happened to the toiletries? The shower gel was in a pump, attached the tiles which did not work. Last time stayed had a fridge in and biscuits...
Very clean and comfortable.
Horrendous.
ByHappiness is homemade
09. Dezember 2021
Avoid. Avoid. Avoid.
Management will reply to this to say issues have been sorted and they have spoken to me. They have rung once but the issue is a long way from being sorted.
I received a free dinner that was apparently worth £76 as an apology. The food was all totally inedible. The “£76” dinner went no way to sort the unbelievable rudeness and prejudice my son, myself and two other guests (totally unrelated to myself) but involved in same incident.
Do not stay here, worst hotel stay of my life.
Excellent stay...
ByMikeB
08. Dezember 2021
Go see for your self... just what you need. The hotel is situated close to the airport with easy access.
Very comfortable and good price
BySar93
07. Dezember 2021
Enjoyed our stay at the Holiday Inn. Very comfortable and good facilities. Good variety for breakfast.