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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1675 reviews
80%
Recommend This Property

Ratings Breakdown

1675reviews

  • 5 Stars
    767
  • 4 Stars
    458
  • 3 Stars
    205
  • 2 Stars
    133
  • 1 Stars
    112

Okay experience

By

22 November 2019

club

Facilities could have been better, best part is only the location

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Great location and pleasant stay.

By

21 November 2019

club

The hotel was very close to the airport and was 6 minute drive. They had good facilities and the staff were polite and helpful too. Glad we stayed here before our flight to Mexico.

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Great Stay

By

20 November 2019

club

Fab location for a 40th birthday party. Clean and comfortable room. Food and drinks great. Pool nice and warm. Helpful friendly staff.

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Airport stay

By

19 November 2019

club

Lovely staff who checked me im, couldnt do enough to help. Really efficient shuttle service, warm cosy and modern room

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Good

By

18 November 2019

club

Very easy for NEC. Excellent shuttle service, clean rooms, lovely staff.

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Noisy room

By

16 November 2019

Requested upper floor quiet room
Was placed in the basement next to the main road and a noisy extractor fan that ran all night long.
We were exhausted after missing our flight and just needed a good night's sleep but got about 2 hours.
Bed and pillows were also uncomfortable
We had stayed at the holiday inn Express the previous evening and it was excellent.. we should have gone back however had chosen this hotel for convenience to the airport.
The staff were nice however and we could not fault the airport transfer service

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Our stay

By

16 November 2019

club

A pleasant stay at a reasonable cost . Excellent and friendly staff but unfortunately the quality of the breakfast was poor! Coffee was poor and most of the cooked foods inedible . It would be preferable to offer less but ensure that what is offered is of better quality . The staff throughout the hotel are excellent.......the kitchen budget needs to be increased !

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At Holiday inn Birmingham

By

14 November 2019

platinumelite

The airport is under renovation.
Difficult to find the shuttle bus stand to hotel.
But it near to airport by using Taxi.

Casual atmosphere.

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Our stay

By

14 November 2019

club

Good hotel to say at for airport, friendly and helpful staff, very good facilities and parking Airport shuttle.

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Nice place for weekend gateaway

By

14 November 2019

club

We stay at the holiday inn Birmingham airport frequently and the staff are friendly specially amy she is amazing

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Great value and stay

By

13 November 2019

club

I would 100% recommend this hotel and will definitely be staying again myself if In Birmingham in the future. The breakfast especially was brilliant.

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Surprisingly fantastic

By

13 November 2019

club

Perfect night getaway. Pool area was lovely. Room was fantastic and such a good night sleep! staff were excellent. The shuttle to the NEC was perfect! Thank you for a lovely stay. If I attend the NEC again this hotel will be my first choice!

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