Rated 3.8 out of 5 by 689
Rated 4.0 out of 5.0 by Denise Babbington No complaints
Always a consistent pleasant stay at this hotel, and I have stayed here a lot on business. Great for group bookings for business purposes, always enjoy breakfast :-)
May 23, 2016
Rated 4.0 out of 5.0 by Chriscoagogo Good night sleep
Staff at from desk were great and the rooms / beds enabled a good night sleep.
May 20, 2016
Rated 4.0 out of 5.0 by RedArmy Business stay
Good location, excellent staff and good service/food.
May 16, 2016
Rated 5.0 out of 5.0 by Druss1969 Pleasant Surprise
Stay overnight due to work.
The hotel was nice, looked fresh and clean from the outside. Reception seemed a bit cramped but I checked in quickly.
The room was not the most modern, but its a decent size, good mattress. Bathroom was a tad small.
Gym leaves a lot to be desired.
The restaurant is worth a visit.
May 14, 2016
Rated 5.0 out of 5.0 by CookieBrum Great room, quiet ,great Service
Lovely room considering next to car park it was so quiet, lovely comfy bed and spotless throughout.
soft fluffy towels.
Spa and pool looked fab - only wish I had a longer stay to make more use of them.
May 10, 2016
Rated 4.0 out of 5.0 by drpa night at conference - good reliable hotel
everything fine apart from slow internet, room good and clean, spacious
May 9, 2016
Rated 2.0 out of 5.0 by Toaders Bad experience
First, it's not adjacent to the airport. An airport hotel should not forget to place wake up phone calls to guests who are catching a plane. Nor should they neglect to place an order for a taxi.
May 8, 2016
Rated 1.0 out of 5.0 by STENS8146 SPIRE ELITE REWARDS NIGHTS
I arranged for two separate rooms for a member of my family and friends as rewards nights. The reservation have been made for a number of months. On arrival it was discovered that the rooms were not available as twin rooms had been overbooked and after a wait of approx 20 minutes rooms were re-allocated from other arriving guests as the cards were taken from an envelope with other names on. The room numbers are 344 and 346.
Additionally, in the Marco Pierre White restaurant area, the main courses were delivered before the starters and the order for water didn't arrive until approx 1 hours after arriving. Also in room 346 the wash hand basin leaked overnight onto the bathroom floor. Whilst I can understand that an airport hotel is under different pressures from a normal hotel it still leaves me thinking that this service could be improved and that perhaps rewards nights for Spire Elite members are not considered as important as normal night stays and have a lower level of priority. I am not a habitual complainer but would welcome your response on this occaision.
May 6, 2016