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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

3.9

based on 1074 reviews
79%
Recommend This Property

Ratings Breakdown

1074reviews

  • 5 Stars
    464
  • 4 Stars
    306
  • 3 Stars
    132
  • 2 Stars
    94
  • 1 Stars
    78

Noise

By

20 October 2017

club

We could hear music and singing from the person in the room next door.

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HI BHX

By

19 October 2017

club

We found the overall experience at the hotel to be satisfactory. The proximity to the airport and rail lines is excellent. With a vehicle shopping and restaraunts are convienient. If we have a complaint it seems to be the impossibility to obtain a decent cup of coffee in the hotel. The coffee shop served what seemed to be dishwater!

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Great bed

By

18 October 2017

club

Comfy bed took ages for food. But tasted good after my long flight. Breakfast was poor. Fried stuff that I hate and little alternative. Coffee weak cheep rubbish, expresso coffee extra and tasted bitter. However. I would stay again but won't have breakfast.

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Lit très confortable

By

13 October 2017

personnel très accueillant, restauration bonne, confort de la chambre bon mais bruits à l'extérieure.
Salle de bain petite et l'entretien à revoir (peintures écaillées)

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clean and tidy

By

12 October 2017

comfy beds, nice and quiet. Good shower, nice towels. C Ten pound trip in a taxi to Airport.

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Great stay

By

12 October 2017

Great Hotel Ideal for airport Great Staff , Arrived late and managed to get something decent to eat Thanks

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Another good conference venue

By

09 October 2017

platinumelite

Great conference area in this newly refurbished property

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Poor service in bar and resteraunt

By

09 October 2017

Poor service in bar and resteraunt lets down all the other services in this hotel

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Business trip over night stay

By

08 October 2017

platinumelite

Comfortable stay, good food, nice gym facilities and very convenient shuttle to NEC and train station. I enjoyed my visit and the staff were courteous and friendly.

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Great stay

By

05 October 2017

platinumelite

Ellie checked us in and greeted us as members with status mentioned, very informative . All staff excellent and room very clean and comfortable

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Yet another wonderful stay

By

04 October 2017

club

Once again yet another wonderful stay and left feel relaxed, refreshed and recharged. All in the party enjoyed themselves.

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Avoid when there’s a wedding on!

By

29 September 2017

club

Unluckily for us there was a wedding on at the time of our stay. Shall we say it’s one of the weddings that regularly get cancelled at the last minute when people find out the type of people that’ll be attending! Well Holiday Inn should have cancelled this one! The children were rude and unruly! The adults weren’t any better! Setting off the fire alarm at 2:30 am twice then running up and down the corridor! Incredibly selfish! Staff were too scared to do anything! Whole experience was a joke!

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