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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
82%
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整體經驗

4.1

根據 2021 評論
82%
推薦此物業

Ratings Breakdown

2021評論

  • 5 星級
    999
  • 4 星級
    523
  • 3 星級
    227
  • 2 星級
    150
  • 1 星級
    122

Overnight stay before Dublin

By

11月 25, 2021

club

We arrived feeling a bit tired and were welcomed by the front desk very warmly. The information they gave us for our next day trip was very helpful. We relaxed and had a few drinks that evening and left the next morning feeling relaxed and ready for our journey.

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Business and pleasure

By

11月 25, 2021

club

I enjoyed my stay, the staff were friendly and helpful, the hotel was clean and food was good.

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Excellent Business Stay

By

11月 24, 2021

I stayed for a week at the Birmingham Airport Hotel and right from a speedy and efficient check in by Rupesh, to the attentiveness showed by Mo and his bar and waiting team, my stay at the hotel was stress free and most enjoyable.

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Great stay!

By

11月 23, 2021

club

Can’t wait to come back again, staff were super friendly and went above and beyond to help. Do not listen to any of the negative reviews this place is so much better than we expected. Room was clean, aircon great, pool to ourselves, drinks available 24 hours in bar and free shuttle minibus to the nec! The only improvement would be to get the jacuzzi fixed!

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comfortable bed and great service

By

11月 22, 2021

club

this is a nice hotel, with friendly staff. we used the shuttle service to and from the NEC which was really useful. Was disappointed that the restaurant was no longer a Marco Pierre White but actually ate there a couple of times and the food was very good. The room was newly refurbished and the shower was very nice. overall great experience, would return .

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Conference stay

By

11月 21, 2021

club

Exceeded my expectations for a night stay ahead of a conference. Great staff, good food, very well appointed clean rooms with all you could possibly need. Good breakfast and evening meal. Would recommend and stay again

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Bad cleaning standards

By

11月 19, 2021

We stayed 3 days and never got the room cleaned once. No bed made no toilet roll no buckets emptied no clean towels no bathroom / toilet cleaned. We were not informed that there wasn’t any cleaning in progress unless asked. When I asked the the Hotel Manager he informed me that there was a not in the room explaining that the cleaning wasn’t being done i replied that I could not make out any of this letter as the print was very faint. On arrival the room wasn’t as clean as I expected and also had cobwebs on ceilings and lap.
The service at the bar was slow. When I queried the price of the second round of our drinks which was the same drinks I was told that I was wrong when I replied no you are wrong the bar staff then said oh sorry I’ve charged you for a double gin not a single this should not happen.
I have stayed here before and the room and service was great on this occasion we are very disappointed and will have second thoughts about booking again.

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Fantastic Hotel

By

11月 18, 2021

A Fantastic Stay was had at The Holiday Inn and so hope to return again soon.Special mention should go to Callum and Megan J for providing World Class Customer Service to me. Both are highly Professional,Both Are very Polite and it's was joy to have met these two who are a major asset to your company. Such Pleasant and Polite staff all with the hotel in general and would return again any time. A Pleasure by far

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Excellent experience

By

11月 17, 2021

club

I can’t fault this hotel. The staff were superb, helpful and friendly. The atmosphere at the hotel was just lovely, we ate and relaxed in the lounge area - so nice. The bedrooms were faultless - just wished we were staying longer. Well done to all at Holiday Inn - Birmingham Airport - we will be back.

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Good place to stay

By

11月 15, 2021

club

This hotel has an excellent team and service
I'm recomanding

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Extremely happy

By

11月 14, 2021

Staff very informative, professional but still friendly.
Completely happy with our experience

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Fantastic stay

By

11月 13, 2021

club

I arrived to Birmingham by train and had to get a taxi from Birmingham International train station. I believe a bus would have also been available. All the staff were very friendly and the room was spacious and had a desk to work out (I was here for a conference so it was useful). I had all my meals here, and thought that the food options were great and there was enough variety in the buffet breakfast and lunch for vegetarians. The dinner was served to our conference party, but only had one server so the food came out slowly. Overall it was a great stay and I would stay here again if the location was preferable.

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