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Rated 3.2 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Excellent Executive Sea View Balcony Room Having stayed in this Holiday Inn hotel several times in the last few years, I have no hesitation in recommending the Sea front executive rooms. Its great to wake up to the sunshine on the balcony with the sea open view in front. Early morning coffee on the balcony starts the day off properly. No hesitation in recommending , whether just a weekend break or a special event. April 4, 2013
Rated 5.0 out of 5.0 by Central Location, clean and comfortable! Lovely nights stay in clean and comfortable room. Close walk into Brighton town and a £9.00 cab ride down to the Marina. Look forward to going back on a proper summers day! March 30, 2013
Rated 1.0 out of 5.0 by Poor standard of rooms Very surprised by the poor standard of the rooms, compared to other holiday inns. March 27, 2013
Rated 5.0 out of 5.0 by A Great Stay I sadly only spent the one night here. I was given an upgrade as a platinum member and the room was at the front of the building with great views of the beach and sea. The room itself was huge with a good sized bathroom. The hotel is only a few mins walk from the town. Parking is on a first come first served basis and fairly expensive. This however is due to the poor amount of parking space in Brighton. The bar and food were also very good. March 26, 2013
Rated 4.0 out of 5.0 by Seaside in March - English Weather Although the weather was bitterly cold, there was a very warm welcome when I arrived at the Holiday Inn Brighton. The staff were so friendly and helpful, my room was nice and warm - and more importantantly clean. This experience made up for the typical English Weather. Well done March 25, 2013
Rated 5.0 out of 5.0 by Friendly staff The reception staff were excellent and so accomodating to our MASSIVE hen party! The room was very clean and comfortable with easy to control heating. It was also lovely and quiet despite being in the centre of Brighton. Staff at breakfast were not quite as helpful - we did not get offered tea or coffee for the whole hour that we were sat in the dining room. Car park was quite expensive. March 20, 2013
Rated 2.0 out of 5.0 by The staff try very hard and are extemely helpful but the hotel is in need of a refurbishment The bar area, bedrooms and meeting rooms need refurbishing. The general appearancce of the hotel is not good and the car park area needs a complete makeover. The meeting rooms have no natural light and are quite depressing. The one real positive is the staff, who were very helpful, attentive and efficient. March 16, 2013
Rated 2.0 out of 5.0 by No parking out of date bedrooms Turned into hotel car park at the back of the hotel. Had to leave the car on the slip road to get a token from reception. Told it was full. Can they not put a sign up! Nearest car park 2 streets away and had to lift my luggage up 3 flights of stairs to get out the car park. Was given an executive room (platinum member). Would hate to see a standard one! Corners knocked off everything, door missing off minibar. Not impressed especially for the price. March 14, 2013
Rated 1.0 out of 5.0 by most disappointing I had to wait for my room to be ready for several hours even though I didnt arrive till 13'00. I was not attending the wedding function in the hotel but I was given a room directly above the room that the wedding was in on the first floor. This meant loud, thumping music until 1am. I find it really amazing that a room directly 'on top' of a celebration evening is given to a non guest of that function. On check out the only comment was ..... I am sorry that you were disappointed...... no compensation, or any other apology was offered, I shall certainly not come back again. March 10, 2013
Rated 3.0 out of 5.0 by Clean but dated Overall the hotel, although a bit dated was quite comfortable. It was let down by the service in the restaurant , this was by no means busy but the service was very poor, the side dishes ended up coming halfway through the meal, the delay between courses was slow and I was asked if I wanted coffee before I had even chosen desert - a coffee is served after the meal not in the middle! February 28, 2013
Rated 4.0 out of 5.0 by Great staff and sevice Friendly/helpful staff from the minute we arrived untill the end of our four night stay. Car parking a great asset especially in Brighton. February 24, 2013
Rated 2.0 out of 5.0 by Fire alam The hotel was ok . Unfortunately was in a lovely deep sleep and was woken up at 6.45 to the hotel fire alarm goin off no one was to be seen and not a member of staff informed us to evacuate which I think is not great I could av been in a deep sleep nothing happened from this problem. February 20, 2013
Rated 5.0 out of 5.0 by Great location Everything you would expect from the Holiday Inn brand...just the perfect location to make the most from your Brighton visit. February 16, 2013
Rated 4.0 out of 5.0 by Room Comfort/Food The room was very good but spoilt by a very soft, bouncy sprung mattress which gave us both backache from which we are still suffering. The breakfast was disappointing because the items had been in the hot containers for some time and the fried eggs were hard and welded together and the bacon very dry and leathery. I've no doubt it was excellent when it was first cooked, but at 09:00 hrs it really was well past its best. February 11, 2013
Rated 3.0 out of 5.0 by Faded Product Great loaction, and worth trying to get a sea view room for the balcony and view. Very out dated decor and poor quality of product. Would not bother with any of the food and beverage outlets as there are so many of excellent quality and price so close by. This hotel needs money spending on it desperately!!! February 11, 2013
Rated 3.0 out of 5.0 by Potentially lovely stay marred by inconsiderate neighbours Check in was friendly, welcoming & efficient. Room comfortable & clean - could maybe do with a refresh of the furnishings but otherwise quite satisfactory. The bar service was efficient, friendly & reasonable value. The only real problem that I would flag up is that bedroom doors cannot be closed without making a loud slamming noise. This is a particular problem when you have, as I did , pig ignorant neighbours who arrive back at 2:30 am and then spend the next hour or so shuttling in and out of their room every few minutes & chatting loudly in the corridors. Obviously the behaviour of guests is not directly within the control of the hotel but the effects could be mitigated if room doors did not make such a loud bang on closure. Other hotels can do it - why not this one? February 10, 2013
Rated 1.0 out of 5.0 by Holiday Inn Brand Nightmare This location should not retain the Holiday Inn brand identity. It does a diservice to the brand. Room had broken fixtures (rusty tissue holders). Windows were missing 1 of 3 double glazing panels. Lighting was very dreary and dingy - not way you could work off this lighting. Internet was useless - over 3 days it could not on any one day sustain a decent connection. Pillows like rocks. Overall - not worthy of the Holiday Inn heritage or name. February 1, 2013
Rated 2.0 out of 5.0 by bed not good..t.v .not good.. room was classed as king bed ..but was two single beds pushed together..kept falling through middle of beds when trying to cuddle my wife..T.V .was very dated..missing half the picture.. breakfast was excellent..heating took 20 mins to kick in..shower was good.. January 27, 2013
Rated 4.0 out of 5.0 by Very nice stay It was very pleasurable my stay and my deepest thank you to James who was extremely helpful all the time. January 26, 2013
Rated 3.0 out of 5.0 by Needs a Refurb The hotel looks tired, and long overdue for an update, but the staff are wonderful. January 24, 2013
Rated 5.0 out of 5.0 by Fantastic location for exploring the town Couldnt have picked a better location, hotel very comfortable booked a twinroom only down point was the stain on one of the divan base. All the staff very accomodating, receptionist on arrival very helpfull and friendly excellent customer service. Room was very clean, beds very comfortable. January 19, 2013
Rated 2.0 out of 5.0 by Scruffy and Tatty No a great hotel in need of a revamp, rooms need to be refurbished. Unfortunately when we were guests there was a convention at the hotel this meant that it was crowded and we were unable to relax. Long wait to check out and a hassle waiting for list and drinks. We had to use a different car park this added to the cost of our room. No Breakfast included. i would have been better at Holiday in Express ! January 16, 2013
Rated 4.0 out of 5.0 by Lovely location! Downstairs the hotel is comfortable and looks good. I think the money ran out when doing the refurbishment as bedrooms need updating e.g nicer furniture, flat screen tv etc. Overall, a pleasant enough place and the staff are wonderful. Food fabulous and I would visit again. January 12, 2013
Rated 5.0 out of 5.0 by Great time seeing in the New Year at The Glitter Ball The Holiday Inn is not able to boast a pretty exterior but it does offer a great location which rewards with a stunning view from the front step of the hotel of the romantic remains of the West Pier and the handsome art deco building which is the Italian seafood restaurant Al Fresco. We had a large comfortable side sea view room, the room lighting could be better and yes the TV is a bit outdated. BUT staff were without exception friendly, helpful and engaging. We arrived New Year's Eve at around 1pm and were able to access the room immediately. We had booked the 2 day package which included 2 night's accomodation, breakfasts, 2 tickets to the New Year Glitter Ball and dinner the second night. We had a fantastic night at the Glitter Ball. The Room for the ball had been beautifully decorated. Welcomed with a Bucks Fizz, the delicious 4 course meal was spread out over 3 hours, with dancing from 9pm to 2am, coffee and warm sausage rolls at 1am, I couldn't fault it! Unfortunately there was a fire alarm at 5am but the hotel dealt with it quickly and breakfast was served until well after 11am so we didn't miss out on too much sleep. I did like the modern glass chandeliers in the foyer and lounge area and the large exterior lamps on the hotel walls by the front terrace. I also appreciated the free wi fi. The 3 course carvery dinner the next night was also tasty. Check out time is noon and staff are very happy to store luggage if you want to stay longer in Brighton. Seriously thinking about booking again for next year. January 11, 2013
Rated 2.0 out of 5.0 by uncomfortable bed and pillows the Bed was too firm and not comfortable and the pillows were the most uncomfortable dead lumps I have ever slept on they were labelled soft and firm well I could feel any difference between them and neither were pleasant to rest your head on I woke up in the morning after a very poor nexts rest with a sore neck, that apart the Hotel was very average very good position on the seafront and the Breakfast was good and staff friendly but I am afraid I wouldn't recommend Holiday Inn if this is an example of their Hotels January 9, 2013
Rated 5.0 out of 5.0 by 3RD NEW YEAR TEMPTED TO SAY IT WAS POOR TO KEEP PRICES DOWN BUT THAT WOULD BE UNFARE. WE HAVE SPENT NEW YEAR FOR 3 OUT OF THE LAST 4 NEW YEARS DOING A 2 NIGHT PACKAGE AND IT IS WONDERFUL. THE STAFF WORK SO HARD AND NOTHING IS A PROBLEM. PLEASE DO NOT BOOK TOO EARLY IN CASE WE CANT GET IN NEXT YEAR. January 8, 2013
Rated 5.0 out of 5.0 by New Year Package again excellent This is the second year running we have attended the New Year Glitter Ball and as last year this was an well organised ,very enjoyable event. The dinner was served hot and the four courses plus coffee were ,as last year, of excellent quality. The staff were first class and the disco was loud and the music well chosen to ensure the floor was always full. We had the two night package and the food served at breakfast and the second nights dinner maintained the same high standard. The restaurant staff were excellent throughout our stay as were the reception staff. At the price paid this was a package that gave unbeatable value for money and we intend making it three in a row next year!! Well done to all concerned. January 8, 2013
Rated 2.0 out of 5.0 by Hotel needs updating The reception staff were efficient, personable and couldn't fault them at all. However, the lounge area was tired looking and needed modernising. It didn't make us want to spend any time there at all. In fact, we stayed on at our table in the dining room after finishing our meal as we knew the lounge area didn't provide us with any comfortable surroundings and atmosphere. We were disappointed with the small double bed which came with the standard room. The room could have taken a larger bed with ease. What a shame. Compared with other hotel chains this was a missed opportunity not to provide a larger bed. Location was ideal and parking was a bonus. January 6, 2013
Rated 2.0 out of 5.0 by Comfortable room but tired appearance I stayed with my partner for a pre Christmas break. The hotel had a tired appearance but the room was comfortable. Parking fee disgracefull. Would not stay there again January 3, 2013
Rated 4.0 out of 5.0 by Great service Great customer service, got a room upgrade and an extended check out. The hotel is tired and in need of a complete refurb, however the room and bathroom were clean. We did feel the price was a little on the expensive side. No nice toiletries in the bathroom and a great big lump of a TV in the room which was always fuzzy with poor sound. The amazing sea view and quietness of the hotel made up for a few of these things though. December 17, 2012
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