Rated 3.3 out of 5 by 284
Rated 3.0 out of 5.0 by pnw8 needs refreshing, but saved by good service
The guest rooms badly need revamping, this property does not really do justice to the Holiday Inn brand anymore.
I would have given just 2 stars, had it not been for the friendly service, and a rare room upgrade as a Platinum member, which was a nice surprise.
The seafront balcony is a nice idea, but obviously never gets cleaned.
January 28, 2015
Rated 5.0 out of 5.0 by CharBH Large room with sea view, great service
Really impressed by the service of the reception team here, nothing was too much trouble. Yes the hotel is undergoing a renovation but as long as you go into this knowing that everywhere is not 100% then you should know what to expect and adjust accordingly.
January 26, 2015
Rated 4.0 out of 5.0 by e16guy Excellent staff make up for any slight drawbacks
I picked up a cheap rate in the Winter Sale, and was absolutely delighted with the stay.
Staff go out of their way to ensure you have a comfortable and enjoyable stay, some of them really going out of their way to ensure excellent service.
It happens very rarely, but this hotel made me feel really valued as a customer - in fact, I kept on wondering if perhaps an important person with my name was also staying at the same time, and they'd mistaken me for him!
The hotel itself is a little bit tired in places, and the internet a bit patchy in the room, but the excellent service and huge room, with sea view and balcony, more than made up for this.
January 22, 2015