Rated 3.2 out of 5 by 202
Rated 4.0 out of 5.0 by clarerl2s excellent staff and service
we had a lovely visit to brighton. the food and staff were excellent, would go and stay again at this hotel.
August 27, 2014
Rated 5.0 out of 5.0 by bebs70 Nice room and helpful staff
I didn't know what to expect from a Holiday Inn as I have never stayed in one before. I must stress that I was not disappointed. On arrival the reception staff were very efficient and welcoming. Our room was spacious and with a sea view and balcony, what more could you ask. The cleanliness of the Hotel was exceptional In fact no complaints we enjoyed it very much and would definitely use this hotel again Thank-you Holiday Inn...
August 26, 2014
Rated 1.0 out of 5.0 by Stu73 Time for a refurb, better options available...
I've stayed in a number of IHG brands, The Holiday Inn has always been good. This hotel is not a 4* Holiday Inn in any way except by name. While a woman was complaining in reception for the 2nd time in 2 days I felt reception were polite but robotic with my booking and didn't acknowledge my membership.
The room had a broken window lock, cracked sink, broken toilet roll holder, broken wardrobe door and no minibar. Bu the bed was comfortable as always with Holiday Inn. Not the best start to my birthday weekend.
Thank goodness I wasn't paying but I felt I wasted my points, i couldn't believe the rack rate a couple at the hotel told me they paid - they had their room changed.
Invest in staff training and don't just improve the meeting rooms, refurb the bedrooms! There are better options to book in Brighton.
August 23, 2014
Rated 2.0 out of 5.0 Great location, but in need of a makeover
Location is excellent and its the usual Holiday Inn standard which is ok except its in need of a make over. I found the bed so hard that I didn't sleep at all. If it hadn't been for that then a 3 out of 5 would have been the score.
August 22, 2014
Rated 3.0 out of 5.0 by MattBBBBBBBBBBBBBB Stay
the stay was fine apart from the instances mentioned earlier
August 22, 2014
Rated 4.0 out of 5.0 by peterpf Brighton Seafront
Hotel overall very good, room could do with a Refurb, especially the wardrobe which only had one sliding door instead of two!
Damp and mildew patches on the ceiling in the bathroom.
Staff did not make us aware of access codes for Wi-Fi, or that it was free to members
Overall enjoyable stay
August 21, 2014
Rated 1.0 out of 5.0 by JMAUS Needs a refurb
Why do they create an expectation that you can choose between firm or soft pillows and even have the hoops and tags to identify which is which when all the pillows are the same and thin? It is absurd. I generally love staying at Holiday Inns but this one is a shocker.
August 18, 2014
Rated 4.0 out of 5.0 by cazziema lovely sea view,friendly helpful staff
stayed at this hotel for one night for my daughters 16th birthday. upon arrival the staff were very friendly and helpful, hotel room was very clean and quite spacious with lovely sea view. there was lots of information in the room about where to visit and about brighton. bed and pillows were very comfy so had quite a good nights sleep with a lovely breakfast the following morning.
the only problem we encountered was the bathroom which is in desperate need of some modernisation or total replacement of the bath,shower and shower curtain,
there was worn out enamel on the floor of the bath, a horrible shower curtain which I wouldn't like to touch my skin. after a very hot day by the beach we were in desperate need of a shower, but had to go without. such a shame as this is a good hotel with excellent staff but we felt a little let down
August 7, 2014