Rated 4.3 out of 5 by 205
Rated 5.0 out of 5.0 by HenCymro Comfortable clean value
A very short one night stop after a concert. For what I paid it was unbeatable value.
November 20, 2013
Rated 5.0 out of 5.0 by Zebede average
Comfortable room, great bar
Overall bland but ok for business
However the car park was dark and not well lit, it has barriers but was told at check in they would be leaving them open? Why? That makes them pointless??
November 19, 2013
Rated 1.0 out of 5.0 by Olivier22 Poor service
Arrived late and desk only attended by trainee who could not find a member of staff. People at the bar complaining as there was nobody to serve them but when trainee called the mobile phone the phone was on the desk.
Eventually (20 minutes waiting), the member of staff came in and no word of apologise, no recognition of members (such as upgrade or internet connection).
I had the tiniest and most tired looking room that I have seen in a long time but at a massive nightly cost!!!
I thought I seen it all but the wait for the check out was 15 minutes!
I will never go in this hotel again.
November 19, 2013
Rated 4.0 out of 5.0 by JAB001 friendly and helpful staff
We stay at this hotel frequently and find it convenient location wise the staff are always helpful the breakfast is excellent value and the food is always fresh and hot.The rooms are comfortable and airy and air conditioned.When we have had any problems the staff are quick to respond and resolve the situation quickly
November 17, 2013
Rated 5.0 out of 5.0 by Toolie Filton re-visited.
We always enjoy staying here. The staff and the welcome are always friendly and nothing is too much trouble.
Our room as always was warm, comfortable and clean. the chocolate is a bonus!.
On this occasion we ate in the restaurant and had a very enjoyable dinner. Breakfasts are good, the chef makes a good omelette!.
We shall return.
November 13, 2013
Rated 4.0 out of 5.0 by HappyTraveller48 All you can eat breakfast....fantastic! Location....mmmm!
Our group of 6 stayed at Holiday Inn Filton for 2 nights B&B. We had 2 twin rooms and one double. All rooms were clean and comfortable. The all you could eat breakfast was fantastic! We all enjoyed a swim and sauna in the hotels leisure club. Overall we thoroughly enjoyed our stay. The only drawback for our group was the location of the hotel. We didn't have a car so we had to rely on taxis to and from Bristol Parkway railway station and to visit family in Southmead. On the map it didn't look very far, but we didn't realise the road layouts are quite complicated around Filton. There are a few dual carriageways which you have to travel for a mile in the "wrong" direction before you can turn to travel to your destination. This made the taxi fares considerably more than what we had budgeted for.
November 8, 2013
Rated 3.0 out of 5.0 by redmanshanks WIFI
paying for wifi thats well out of order you pay enough for the to have it FREE
November 6, 2013
Rated 4.0 out of 5.0 by Grahame50 Wine prices
Enjoyed my night at the hotel with the room being fine and the food in the restaurant very nice. My only issue is the price of wine. Over £9 for a large glass of wine is far too expensive for a fairly standard sort of wine, for a hotel in Bristol. Would expect to pay this sort of price in London.
November 3, 2013
Rated 4.0 out of 5.0 by Sockydop Great service and great for kids
Really happy with our stay. Great place to stay for kids - lovely playground, playroom and outside areas. Room spacious and clean. The only downside was the bed was far too firm for my liking so didn't have such a great sleep.
November 1, 2013
Rated 4.0 out of 5.0 by Pimpernel Room Access
I was placed in a twin room number 112. I think I arranged a double bed but did not wish to make an issue of this.
I arrived, left most of my gear, went to meet my colleagues and returned about two hours later.
I was concerned to find that the doors between my room and room 111 were wide open!!
I checked and my luggage seemed all OK. I went to the Reception, the girl was not very bothered, I asked why they were open, again not bothered!! She did say she would send someone to lock the doors and a young man arrived next door. obviously I could see him, and he struggled to close the door.
So I set about closing the door on my side before he came round to lock it. It was not easy, the fit was very tight. I succeeded and he locked it.
So no harm done - no explanation was forthcoming!!
The whole matter was just shrugged off. WHY
October 30, 2013
Rated 1.0 out of 5.0 by steve496 poor service
i always stay in hoilday inn hotels,due to my work acrossed the country,but this was the worst one i have ever stayed in,i ordered room service and not all my order come,there was no soup,so i had to eat my main first,my main was only luke warm,when i wanted to contact room service again no one picked up the phone i try and tryed with no joy,so i tryed contacting reception again no one picked up the at all in the end i just gave up,one of the lights in the room did not work,overall it was a bad experience.
October 24, 2013
Rated 5.0 out of 5.0 by Cornishman53 Peace and Tranquility.
This is the first time we have stayed at Holiday Inn Filton despite visiting Bristol regularly to visit family. On arrival we were welcomed by very pleasant staff who quickly explained the facilities available.
Our room on the third floor was very clean, comfortable, quiet, with all the complimentary items, overlooking landscaped gardens and lakes.
The only criticism was that the bed was only a 4ft bed despite having preference recorded for King Size.
Putting that aside we will stay again, and recommend to family and friends.
October 23, 2013
Rated 4.0 out of 5.0 by Mustangsally123 Great value
We stayed for 1 night with our 2 1/2 year old son. Overall a good stay, with good facilities and the room was clean. It would have been an excellent stay if I'd slept better... our room was on same side as the function room with horrible karaoke going on until 1am. Then when that finished the minibar in our room appeared to intermittently have to recharge which, in the middle of the night sounded like a small plane taking off! Having said this both my partner and son slept through the whole thing so maybe I'm being sensitive but it did leave me feeling a little irritated and tired in the morning!
October 23, 2013
Rated 3.0 out of 5.0 by Sarah84 Lovely room and hotel, breakfast very expensive
Lovely clean hotel room, great service from reception staff! Very shocked at the price of breakfast and being rushed out of the restaurant!
October 22, 2013
Rated 1.0 out of 5.0 by DougieM Bad service and food
I stay in the Bristol area regularly and at this hotel as the location suits. However, this hotel is going downhill quickly. My recent stay was very dissapointing. Food was basic, overpriced and not particularly tasty. Staffing levels were such that basic as going yo the bar took over 30 min. I,m not blaming the staff, just the lack of them.
October 20, 2013
Rated 4.0 out of 5.0 by sailbosun business stay
A comfortable stay, could do without the hotels air con units running in the court yard area but with the windows closed it was not an issue.
October 17, 2013
Rated 5.0 out of 5.0 by Imarshy A nice welcome back
This was my 6th visit to Filton Holiday Inn. It was a very nice surprise to find a bottle of wine and a card welcoming us back. The hotel is a great base for discovering Bristol. My family love the hotel leisure centre, it's nice to be able to have a swim after a day out and about. My only niggle with our recent stay was with the guests at a wedding that was being held there. There were quite young children roaming around the corridors in the hotel and outside our room until quite late in the evening. Their parents were nowhere to be seen but obviously not the hotels fault just inconsiderate people. We will definitely not let it put us off staying again when next in the area.
October 16, 2013
Rated 4.0 out of 5.0 by Bikesnob Firendly service & comfortable room
Actually surprised how good the Holiday Inn was. I was at the hotel on business & not used Holiday Inn's for some time. Hotel was modern, clean & comfortable. Staff were very friendly. Plenty of parking. Overall, a very pleasant stop over.
My only minor negative was the continental breakfast. I always prefer breakfast in my room. On this occassion the breakfast was delivered spot on my preferred time (most hotels are totally hit or miss on this!). However, toast was a little cold & the bowl for my cereal had been forgotten. Not major showstoppers but notable given the rest of the stay was first class.
October 16, 2013
Rated 5.0 out of 5.0 by Holidaywoman49 good mini break
Stopped for one night on way home. Impressed that my priority membership was recognised with a room upgrade and extra points. Quiet room away from the main public areas made for a relaxing break
October 15, 2013
Rated 4.0 out of 5.0 by Shanghai11 Friendly & helpful Reception Desk. Friendly staff in restaurant.
Excellent choice at breakfast, quality cooke food & superb continental (cooked meats, cheeses & fresh fruit).
Inge, waitress in the restaurant was very helpful & cheerful which attributed to a good start to the day.
October 15, 2013
Rated 3.0 out of 5.0 by Barsarz Restaurant food
The quality of the restaurant food for the evening meal was
poor and vastly over priced for what was on offer.
One of our party had the misfortune to choose the pork
escalope which was very tough and therefore difficult to eat.
The breakfast offering was very good with good coffee in
October 14, 2013
Rated 5.0 out of 5.0 by Bonds Good stay overall
This was a nice hotel set in a lovely setting. the pool was enjoyable for us and our baby with warm water. Good staff all helpful and friendly. We enjoyed the breakfast which was well laid out and plentiful.
October 10, 2013
Rated 1.0 out of 5.0 by HMCF Poor service and experience
i was booked in the Holiday Inn Filton and was due to arrive late.
I phoned reception to let them know of late arrival. they responded by informing me the booking system has had problems and the hotel was full and they had booked me into the nearest Express by HI. Not acceptable. I was offered a refund due to the inconvenience but I was on a business trip so my company benefit for my inconvenience and not me.
Express by HI offered free wifi thruogh out the hotel but even though you pay a lot more for HI you have to pay for wifi.
The restaurant at HI Filton was also a poor experince, long wait times for food and very poor environment.
I you can see I had a poor experience with my last booking and I have already booked 2 nights in Express By HI in Croydon and I am thinking of cancellig and booking else where.
My company use IHG world wide due to the points awards but if this carries on we shall look for another group of hotels.
October 8, 2013
Rated 3.0 out of 5.0 by Staffordsbob Filton Holiday Inn
The staff are excellent always helpful.
Would have been good to see local produce offered on the menu, dinner was very dry after being left under the heat lamps for too long, £16 for breakfast was too expensive.
Very disappointing that there was no free Wi-Fi included.
Very average for the price.
October 7, 2013
Rated 5.0 out of 5.0 by shed an evening in bristol
upon arrival, staff were extremely friendly and willing to help.
didn't eat at the hotel, but good menu choice and reasonable bar prices too.
overall excellent experience and would certainly stay again at this hotel.
October 2, 2013
Rated 5.0 out of 5.0 by SWSV77 Great hotel and Excellent service
We stayed two days here on a visit to Bath and Bristol and it was a very lovely experience . The hotel may not look attractive from outside but inside is immaculate clean and staff was very helpful and polite.
Standard room is bit small but very clean and you have everything there ( iron , toiletries , hair drier ) and plenty of space for you stuff including a mini bar .
Our room was overlooking the fishing lake area and it was beautiful.
Breakfast was superb and pool was a bonus and overall experience is good value for money.
However bit far from the Bristol City centre and no nearby shops as it is near motorway but very quiet and peaceful area.
September 25, 2013
Rated 1.0 out of 5.0 by CFB99 Poorest of the IHG group?
I am a regular (2-3 times a week) user of IHG hotels around the country and this was the most disappointing I can remember. I was given a smelly, smokey room and had to relocate, neither the free wifi nor the expensive wifi worked because of a technical problem. The service was slow at breakfast and when I asked after my coffee the ?manager was unapologetic and supercilious. Absolutely the worst value hotel for years. I have never written a review like this before and hope I won't be doing so again.
September 25, 2013
Rated 5.0 out of 5.0 by Techie13 Relaxing
Wonderful weekend, enjoyed swimming, food,and room.
September 25, 2013
Rated 4.0 out of 5.0 by Maca123 Nice clean hotel with good facilities
A very nice hotel with good facilites. The staff were courteous and helpful and the room was clean and tidy. I was in an executive room with bathrobes and minibar but I wonder why the hotel provides bathrobes but no slippers, as this would provide more comfort (than bare feet) for very little extra cost. I have stayed in Holiday inn hotels in Thailand and China and they always provide robes and slippers! So why don't they in the UK?
September 23, 2013
Rated 3.0 out of 5.0 by Jonathan89 Not impressed
Got married on 13th September and as we have 3 small children we could only really get away for a couple of days so thought we would go to Bristol which is not to far away from our Home town Plymouth.
On arrival everything seemed good the lobby looked clean and stylish and the bar etc looked good too.
Got checked in very quick and got our room key. On arrival to the room it was very small. We didn't mind this as we wouldn't be spending much time there anyway and the bed was clean and comfy so that's the main thing. Could not believe you had to pay £5 an hour to use the Wifi when even places like McDonalds have free Wifi.
We thought we would check out the swimming pool and gym and go for a swim. The gym was tiny, filthy and cramped and the changing rooms were the same. The swimming pool was very disappointing so shallow and with too much chlorine made a very disappointing time. And to top it all off the Sauna's were separate in each changing room so my wife and I
couldn't relax in one together.
We tried going out for dinner but as it was a Sat night everywhere we went to was too busy and had about an hour wait so decided to go back to the hotel and try the restraint there, this is when things started to get really bad.
Myself ordered the gourmet Aberdeen angus burger with onion rings instead of chips and my wife ordered the sirloin steak. The meals took about 30 mins to arrive to the table which was terrible bearing in mind there was only another three tables eating. My wifes steak was tough and my burger looked Ok apart from it was with chips instead of onion rings as I ordered. I told the waitress who took the whole thing back to the kitchen and about 10 mins later brought it back out with onion rings. (By this time my wife had almost finished her steak#. I then took a bite out of the burger to realise there was no bacon or cheese in it as stated on the menu.
Again I told the waitress who took the whole plate back to the kitchen to be sorted. Again another 10 - 15 mins pass before it was brought back out to me. Amazingly yes it had bacon and cheese in it this time but astonishingly it was the same burger and bun with a bite out of it. To say the least I was not impressed. I told the waitress again who took it back to the kitchen. Another 10 - 15 mins passed before it was brought to me. #My wife was long finished by this time). So our first meal, just the 2 of us as a married couple was a disaster, we didn't even get to eat together.
As I have already said the beds were comfy so we had a good night sleep but at 8am in the morning comes one knock on the door followed by house keeping just walking in seeing us still in bed saying sorry be back later, but then an hour later at 9am doing the same again.
Overall wasn't a very good get away/honeymoon at all. The only pro I could say is that upon returning to Plymouth I realised I had left my portable hard drive in the room and after ringing they immediately said they found it and would post it to me.
September 20, 2013