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Rated 4.3 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Good hotel - great, genuine service! Have just spent three 'Reward Nights' at Holiday Inn, Filton whilst enjoying a city break in Bristol. The decision to stay 'out of town' proved to be wise, and not just for the complimentary parking. Warm and friendly greeting upon arrival, with loads of good visitor advice and tourist literature to hand. Very clean double room, with sofa bed already made up and ready for my daughter. The room was kept spotless and well stocked throughout our stay and was a pleasure to return to each day. Being a novice swimmer, my young daughter found the 1.2m deep pool a bit intimidating. It doesn't have a shallow end, only wide stairs leading down into the water, and it isn't a particularly large pool. Restaurant food is excellent quality and reasonably priced, but what stands out is the standard of service throughout the whole hotel. Attentive, friendly, knowledgeable and genuine are words that can easily be used to describe my experiences of the people here. I would especially like to thank Richard, Brogan and Paige in the restaurant - they showed both professionalism and a genuine interest in what they did and could not have been more helpful. However, my sincere thanks are extended to all of those whose names escaped me - both 'in front of house', and those similarly hardworking individuals behind the scenes. I can only speak from my own experiences but, as a regular IHG brand user, this hotel is one of the better ones and well worthy of consideration when looking to stop in the Bristol area. July 26, 2014
Rated 2.0 out of 5.0 by Experience Spoilt by Very Slow Room Service I know what to expect from the Holiday Inn. Unfortunately one of those expectations is that the room service at Filton will be very slow. It's happened a number of times now and although the Duty Manager was very attentive and helpful when involved, the whole thing was very avoidable and disappointing. Not a great end to a long day. July 25, 2014
Rated 5.0 out of 5.0 by Great room - great view The room was spotlessly clean and well presented. Super view of one of the adjoining lakes (disappointed that the heron was not real though!) Extremely pleasant walk around the fishermen's lake. I have stayed several times at the hotel, and will hope to be back soon. July 23, 2014
Rated 4.0 out of 5.0 by Great Hotel The hotel exceeded all expectations with regards to the price and first impressions from the car park. The room, the staff and the food were way above what we expected. The only shortfall would be the trees in the car park leaving sap over many cars as they do at this time of year. July 23, 2014
Rated 5.0 out of 5.0 by good room tidy comfortable rooms,good clean public areas good car park facility July 23, 2014
Rated 4.0 out of 5.0 by Good service Staff were very friendly and polite and was very happy with the rooms, breakfast is also good for the price paid in comparison. July 23, 2014
Rated 5.0 out of 5.0 overall a great stay was had by all over all our stay in Bristol meet all our expectations with good service and accommodation for our stay July 22, 2014
Rated 5.0 out of 5.0 by Amazing Hotel The only problem that I always have at this hotel their network coverage. The Vodaphone network is completely useless within 95% of the hotel. Otherwise an amazing hotel with so great staff including Hadley, Paige, Gina, Juilette, Nickolas and managers such as Alex, Sophie, Brady, to name but a few. I always look forward to going back there. July 21, 2014
Rated 4.0 out of 5.0 Comfortable bed, good service An enjoyable stay in a large, comfortably furnished, well air-conditioned room with a nice large TV and bathroom. Staff were friendly helpful and always keen to listen July 21, 2014
Rated 4.0 out of 5.0 by Good Business Venue Great function rooms but unfortunately, cleanliness of the bedroom let it down - the bedside tables had not been dusted and wearing a dark suit meant that I ended up getting dust on my suit and having to change as a result. Also, was not informed of the dinner allowance and ended up spending my own money so effectively hotel doubled up on dinner cost! July 21, 2014
Rated 4.0 out of 5.0 by Our stay Had a brilliant stay at the hotel, even though Germany won the football! However, only gripe was the poor privacy and spaciousness of the changing room for the swimming pool which was excellent. July 20, 2014
Rated 5.0 out of 5.0 by Convenient and great service This Hotel provide a convenient and great service. Also gives you the opportunity to combine business with leisure July 18, 2014
Rated 4.0 out of 5.0 by Great staff Pleasant hotel, great staff and hotel was very convenient for motorways but in a peaceful, relaxing environment. Food was good but perhaps more on the filling rather than healthy end of the spectrum. July 17, 2014
Rated 5.0 out of 5.0 by Great and lovely We had a lovely stay from the greeting by the staff, and beautiful room lovely and clean and comfortable beds and the nice touches of the bath oils etc. The restaurant food was outstanding as was breakfast service the staff at this Hotel are exceptional at customer service, well done Holiday Inn been converted from other Hotel chains which is no way up to this level, we will use this Hotel again next year when we go to the Speedway GP Cardiff. July 16, 2014
Rated 3.0 out of 5.0 Good location, bad WiFi, small basic rooms, no upgrades Rooms are dated and small even the 'superior' specification. Offered no upgrade as a platinum IHG even though hotel was half empty. WiFi appalling, food portion for room service half the size of other Holiday Inn for same meal. July 14, 2014
Rated 4.0 out of 5.0 by Good location outised city It was a very convenient location outside the city. The grounds were lovely. The staff were very good, especially in the bar. Very good wi-fi. July 14, 2014
Rated 4.0 out of 5.0 by Excellent location for business visit to UWE Please observe that breakfast is not included in the price and it is not cheap. July 13, 2014
Rated 5.0 out of 5.0 by Excellent all round service. Couldn't fault any of the staff or services offered by this hotel, all facilities were first class, clean and well maintained. July 13, 2014
Rated 4.0 out of 5.0 by Excellent position and facilities We had to go to a function in Stapleton. We found that the hotel is ideally located near the motorway network with ample car parking. Booking in was fast and the receptionist arranged a taxi to and from the function for us. The room was spacious, comfortable and remarkably quiet having noticed the large number of people staying. We had an enjoyable walk around the lake before breakfast. Breakfast was excellent with good service. We will use this hotel the next time that we stay in Bristol. July 11, 2014
Rated 4.0 out of 5.0 Stopover for Anniversary at Winterbourne We stayed only one night on an advance purchase rate. I have to say I was pleasantly surprised by the overall quality of the Holiday Inn, Filton. Great surroundings in a pine forest and the room we had were on the ground level looking into the lake. Room of good quality with sufficient Tea, Coffee, Water and adequate mini bar. The only thing for me is these establishments should by now by offering free wi-fi. July 10, 2014
Rated 5.0 out of 5.0 by Family Birthday Celebration Great venue. Accommodation ideal for three families. Facilities ideal. Breakfast more than adequate and staff efficient and friendly. Would recommend to all. July 9, 2014
Rated 5.0 out of 5.0 by Excellent staff and setting Excellent staff and unexpectedly lovely grounds made a week long stay really good and relaxing. Will be staying here again. July 7, 2014
Rated 5.0 out of 5.0 by Great price and very clean! Stayed for the one night in June. Very impressed with the hotel. It was clean and welcoming. Great outside space for kids to kick a football round and have a picnic. The pool is small but enough for a splash. Room great. July 2, 2014
Rated 4.0 out of 5.0 by Fantastic location The ghotel location is really good - easy to get to and also in good grounds. The Holiday Innh standard was adhered to well, too, as we have come to expect. There is a good range of facilities included. July 2, 2014
Rated 5.0 out of 5.0 by Amazing property with fantastic employees I had one of the best hotel stay ever , definitely come back and would spread the word. Keep up the good work. Amazing reception team with a fluent and very professional check in and check out. June 30, 2014
Rated 4.0 out of 5.0 by Fabulous Food and Service Pro's: Great service and very attentive staff. Great welcome on arrival - the recptionist called me by name, knew my rewards club status and offered me a choice of free drink & snack or bonus points. The offer of free newspapers and a wake-up call was welcome. Sampan's restaurant cooked delicious and plentiful food and was very reasonably priced. The bar prices are around 5-10% cheaper than the same hotel in the city centre. Relaxing and very little noise in room. Spotlessly clean,. Con's: Furniture in room rather old and tired, Not enough electrical sockets, no alarm clocks, poor TV system with limited channels and no EPG. Free Wi-Fi very slow. June 30, 2014
Rated 5.0 out of 5.0 by great service very rexlaxing 5star My stay in the hotel was great the staff were outstanding always around if needed the room was great i hive it 5stars June 29, 2014
Rated 5.0 out of 5.0 by Another enjoyable stay Another enjoyable stay. We will be back as we have been for some 10 years now! June 25, 2014
Rated 5.0 out of 5.0 by Access Ready access to the Motorway network provides good access to the surrounding area. We travelled to National Trust properties to the north, south and west with ease. Bristol was the centre point of our trip ,but to have stayed in the centre morning and evening with rush hour traffic, no thank you. As a result with ready access a comfortable bed and good food we enjoyed our trip and have no hesitation in recommending the Hotel as a good base for a visit to the area, Also close to Bristol's shops and Nightlife if required. June 25, 2014
Rated 5.0 out of 5.0 Fantastic I highly recommend the Holiday Inn, Bristol Filton. I have been staying there for the last 2 years. The service is superb. Everyone is kind and courteous, especially Sebastian. The breakfast is great and dinner at Sampans is wonderful June 21, 2014
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